[dpeti]

I started to bet only some months ago at US style bookmakers : betus (1 bet only), betowi, abcislands, 1vice, JustBet, sbbglobal,... (I am monitoring others too)
(Common: skrill/neteller or bitcoin deposit methods)


BETOWI

1st issue:

They settled one of my tennis (total) bet to lost. There was a retirement in the match. According to their rules they should have cancelled it.


” Tennis: 1.All matchups must be fully completed for action on moneylines, spreads, and totals”
I had to contact them to cancel this bet.

They are ”in the industry for over 15 years” (quote from live ticket reply) and their system is not ready for tennis player retierment (on totals market)? Abcislands/1vice has the same site engine so I cant believe such stories that a sportbookmaker’s automated settlement system has a bug more then years so customers have to ask them to correct bets (if any retirement occours)
I am sure betowi settled my bet to lost on purpose. (I placed a lot of bets so perhaps they thought i wont notice it) They tried to make a little unfair profit on me (and on others who does not keep their eyes on the bet history) but failed.

So what do you think it was on purpose or it was only a simple mistake (of the automated system)?

2nd issue:

It is common at european bookmakers that you have to claim or opt in to get the bonus.
At betowi I have never asked for any bonus/freeplay. But they put it onto my freeplay balance automatically. There is nothing on their site that they will automatically credit customers freeplay balance with the bonus. So you can suppose that you can opt out or refuse the bonus. So you can suppose you can ask the booomaker to remove your freeplay. (if you did not touched it.)
At betowi the real funds and bonus funds are clearly distinct - you can follow when you're betting real vs bonus funds . It means (if the freeplay is untouched then) if i ask to remove the freeplay right away the deposit is the same if i ask to remove it later.

-I asked betowi to remove my freeplay (from my untouched freeplay balance) because they declined my payout request (becasue of rollover requirment) .
-Betowi removed my freeplay
-I requested a payout
-Betowi declined it again (said rollover requirment not completed)
-i opened a new ticket (again) that i do not have to complete any rollover requirment because they removed my freeplay as i asked them 1 day earlier
-After they realized they have to allow my withdrawal in this case they put back the freeplay (to my freeplay account) and said that i had to complete the rollover requirment

What do you think you can ask a Bookmaker to remove untouched automatically credited freeplays (which sits on a distinct balance from your real funds) at any time?


3rd issue:

Until now I placed 189 bets at betowi. More than 80% on player props , team totals and 1st half team total.
But after betowi realized that giving back the freeplay(not to be able withdrawal) wont be enough (I made $4000 from $600) they took away/removed all the above markets from my account.
I asked them to give back those markets or remove the freeplay but they declined both.
What do you think it is fair to take away customers ”favorite” markets not to be able to complete rollover requirments as fast as they can? (So they have to place bets on such markets they do not know, so the chance to lose is much higher and this is what the bookmaker wants)


4th isssue:

”BAD LINE POLICY : In the event that a player makes a wager on an incorrect Line the “Sportsbook” has the right to cancel the wager and refund all money bet.”

Betowi deleted one of my winner bet. Said it was line error. Removed it from my betting history. (But at that time i made screenshots on my bets so i noticed one of my bet was missing.)
According to their rules they had to cancel it, if it really was a line error. (you cant convince a bookmaker that it was not if they already cancelled it) So I could see it in my betting histroy with cancelled bet status. With cancelling it would count into the rollover requirments, with deleting it does not count. (fair or unfair? )

What do you think it should have cancelled to count into the rollover requirments or deleting was the best solution ?



I will/can complete the rollover requirments (only about $2800 left from $13000 ).


But i think there will be another issue (5th) on payout.
Betowi allows only $500 (equivalent) bitcoin withdrawal.
”You will receive your Bitcoins in 1-3 business days after the payout has been accepted.”
They always declined my payout requests within 12 hours. But next time (next week) they have to accept it. (after i completed the rollover requirments)

So perhaps i have to make 7 payouts ($3500) and if betowi complete it only after 3 business days one by one then it could take 3 weeks or more.

(At abcislands i could withdraw more than $1500, via live chat in 1 step, i got it to my bitcoin address before i could close the live chat window)

[dpeti]

So now you can see that my topic on betus ($30) is not about the money.

All my topics are on bookmaker's unfair practices ...

[Optional]

Your report does not surprise me. Betowi is quite well known for it's inefficiencies: http://www.sportsbookreview.com/betowi/

There was a recent thread discussing why their rating is above the D range citing similar sorts of things.

The good news is that you almost certainly will be paid, eventually. The bad news is that you can be certain it is going to take a lot longer than 3 weeks.

This is not the book for you if you are hoping they are going to change overnight, as they have been this way for years.

I suggest you cease bothering to bet there and start the slow process of 500 buck per time withdrawals, that have been reported to be coming weeks apart at the moment.

[dpeti]

Earlier when i asked payout , betowi always shared how much is left from rollover

"Your recent payout request was denied for the following reason:Roll Over Imcomplete. (XXXX OF 12800) We will call you and confirm this issue ..."


I wanted to know how much left from my rollover requirments, so i asked a payout again but last 2 times betowi "forgot" to mention how much left ....

(The rollover requirments that only exists in betowi's head, because i am sure i have right to ask them to remove my untoched bonus from the freeplay balance. (But as i see SBR thinks i have no such right. )


"Your recent payout request was denied for the following reason:Roll Over Imcomplete. We will call you and confirm this issue...."

Here are 4 unfair practices on betowi, but as i see nobody give a shit , while I had only 1 payout issue (30$) on betus and a lot of people thought they had to share their thoughts.

[dpeti]

Now betowi try to give me more and more freeplay/bonus not be able to complete the rollover anytime


LOYALTY REWARDS
Created on 2016-03-09 14:35:00


Amount: $3 / 0.5% SPORTSBOOK REWARDS

i repied:

REMOVE ALL BONUS/FREEPLAY


I can complete the rollover (on deposit) so do not give me any new rollover requirments to my account


i will withdraw all my money from your site next week

[dpeti]

I have completed the rollover requirments and asked for a bitcoin withdrawal (12 hours ago)

Current balance $4272

if they let me go away when i opened this topic then they should have to payout only $3500.


They always rejected my withdrawal request within 24 hours, so i am curious now how long it wil take to accept

$500 is the max limit you can enter at the bitcoin withdrawal page, but i asked them to send $4000 (equivalent btc) to my bitcoin address

[Optional]

$500 is the max limit you can enter at the bitcoin withdrawal page, but i asked them to send $4000 (equivalent btc) to my bitcoin address

Let us know how you go but if they do not agree to the 4000 at once I suggest avoiding fighting with them too much and just start taking your $500 a time.

[dpeti]

Hi,

You sent 2 ticket response

1st $500 payout

2nd $400 payout

My account balance was $4272 now: $3272
You decreased my account balance $1000 , please do the math again (my account balance should be $3372 if i asked 2nd payout but i asked only 1 payout in my payout ticket message "send $4000 to my bitcoin address "

thx

2016.03.21. 18:21 keltezéssel, VRB írta:

New Ticket response to "Accepted Payout"

Hello XXXX,

Your payout for $400 was just accepted. The money and fees if any have been removed from your account and the payout is now in the hands of our processors. The due date on the payout is 2016-03-23. If for any reason you don't hear from us by the due date please give a call at 855-GO4-BETS or send us a ticket alert.
We do our best to pressure the processors to do their job quickly and get your payout in your hands as soon as possible.

Have a great day and thanks for your continued loyalty!
Payouts Dept

[dpeti]

I can imagine betowi next answer will be that only the 1st bitcoin outpayment is free , so they add $100 fee on my 2nd never asked payout

What do you think the next answer will be ?

EDIT: in my betowi history there is two 500$ payout, so pehaps the $400 is only a typo
hope the best

[Optional]

I didnt want to say it earlier but I actually thought the $4000 request might cause an issue.

Let's hope the 400 is a typo but honestly I expect there will be some sort of fee for making the 2nd withdrawal too soon.

I'd do like you say and just wait and see what they actually send before risking confusing things needlessly if it is a typo though.

[daveydips]

It took me over a month to get 1 $500 bitcoin payout from there sister site... i hope you have better luck than i did... you will get paid, they're just slow as hell

[dpeti]

As it was expected betowi cant process my payout


New Ticket response to "Late Payout"

Hello XXX,

We just want to keep you updated and let you know we are pressuring the processors to complete your payout. We are still working hard to get it done today and we will keep you updated. We will touch base as soon as it is ready.


Betowi did not replied to my last ticket response (see above ) in which i told them to do the math again.

[dpeti]

It took me over a month to get 1 $500 bitcoin payout from there sister site... i hope you have better luck than i did... you will get paid, they're just slow as hell

Which one is that? (not to register on the site)

If i had a site like SBR i would immidiately put all of these bookmakers to the blacklist or avoid list ( F or D rating).

This year is 2016 , this is bitcoin withdrawal there is no middleman.
If they cant process it means that
- they have no enough bitcoins ( they do not have 1.2 BTC (500$ ) ??? can you imagine this ? i deposited at least 1.5 BTC ($600-700) )
- this is another shady/unfair practices and they hope i will give up and lose all or at least some bucks. (perhaps they forgot that they took away all "my" markets so i wont place any new bet on their site)

[daveydips]

the sister site is sportsbettingonline.ag

[dpeti]

1 week left and no payout no reply on how long will it take

(Today I asked them again to payout me)

I see that betowi downgraded to D.

If betowi wont payout me within 1 month will sbr downgrade it to F ? Or how many months should elapse?

[dpeti]

Should i fill a complaint here on betowi slow payout?

Or you , SBR wont/ cant do anything to get betowi to payout me within an acceptable timeframe.


(Will I get my money before the bitcoin halvening? it is about 100 days)

[SBR Forum]

Should i fill a complaint here on betowi slow payout?

Or you , SBR wont/ cant do anything to get betowi to payout me within an acceptable timeframe.

Hi dpeti,

Both BetOwi and SportsBettingOnline were lowered to D+. Players have reported bitcoin payouts taking a month in some cases. One player who was owed from February 23 was paid yesterday. Please submit a sportsbook complaint as I do not see one under your email address.

[dpeti]

I reqested my 1st payout 2016-01-27 16:49:08 , betowi always rejected it within 12 hour saying rollover requirments , so i asked them to remove the free bet (i have never asked), they removed it, but 1 day later put it back saying i have to complete the rollover requirments before withdrawal.

I completed the rollover requirments and requested a new payout on 2016-03-21 . I asked them to send all my funds ($4272) to one of my bitcoin address. (They created two 500$ payout ticket) One day later i got a ticket alert Late Payout: "We just want to keep you updated and let you know we are pressuring the processors to complete your payout. We are still working hard to get it done today and we will keep you updated. We will touch base as soon as it is ready."

After i opened several support ticket on slow payout , they send me $500 ( bitcoin) on 2016-03-29.
https://blockchain.info/hu/tx/898de4...42a9e770409dd9
So my current balance : $3772 ( so i got only 12% )

I have never got any answer how long it will take and i am sure if they are willing to payout they will do it in $500 pieces, so with this speed it could take half a year if not more. ( 9 * $500)

This is not acceptable.

I got the payment from this address: 1PQnDVEi2u4e8rFmE3d9J51eQz8cQXpybC

https://blockchain.info/address/1PQn...J51eQz8cQXpybC

Address was created almost 3 years ago 2013-08-03 and could belong to betowi's payment processor , i do not know who they are, but i am going to figure it out, if you use google on the above address you will get a lot of hits : bitcoin.stackexchange.com/questions/...

Transactions
No. Transactions	1539
Total Received	735.27865338 BTC
Final Balance	5.23107221 BTC

You can see the transaction history too.
In this year the max sent transaction was $500 (in btc )
If we suppose that the max payout is only $500 then i can get out all my funds in 8 requests : 8*$500 (if i get any)

https://blockchain.info/address/1PQn...XpybC?filter=1

Outpayments in this year (3 full months): 12 x $500$ + other $2000 (in X transaction) = $8000

Current/Final Balance on the "beowi's/payment processor" address : 5.23107221 BTC ($2150)
So they cannot payout me beacuse they have no enough btc. But this is not my problem, if i can buy bitcoin then they can buy too.


Here is one of my another topic: http://www.sportsbookreview.com/foru...ettlement.html

if you know the owner of this address 1PQnDVEi2u4e8rFmE3d9J51eQz8cQXpybC then please let me know.

[Fitz030808]

This book always has complaints and everyone ends of getting paid. Personally, I think it's time for a ranking downgrade. This is happening way too often.

[dpeti]

Here is a balance graph of address: ******************************** (all time, 3 years)

https://blockchain.info/charts/balan...**************

betowi should send me : $3772 = 9 BTC

All time max balance : 25 BTC
Average balance under : 5 BTC
Times when balance was more than 9 BTC: 9

How will betowi payout me?

Should i say/ask anything more?

[Optional]

I don't think I would be concerned over the balance of one wallet. And looking at the graph that appears to be a deposit wallet, as everything sent to it is moved pretty much immediately.

I'm going to edit the wallet address and link out of your post. Too much info for the forum.

[dpeti]

I don't think I would be concerned over the balance of one wallet. And looking at the graph that appears to be a deposit wallet, as everything sent to it is moved pretty much immediately.

I'm going to edit the wallet address and link out of your post. Too much info for the forum.

It is not deposit address, it is the "main" address, as i wrote in my first post you can see the bitcoin transaction history (of betowi/payment proccesor) Incoming and outgoing transactions too. (There is the $500 transaction i have already got)

"everything sent to it is moved pretty much immediately." This is because I think they never buy bitcoins on the market and when they get some bitcoin (other customer deposits) then they use it to complete the pending transaction.

(If nobody deposits via bitcoin then betowi will never complete my withdrawal.)

It is not too much info, it is public info. Everybody can find it.

The balance has only 1 BTC now. (Yesterday 5.23 BTC)

[dpeti]

Yesterday i requested 7 payouts. (there is $500 limit on the withdrawal form)

Today i got this reply 5 times:

Your recent payout request was denied for the following reason: You have two payouts per week. We will call you and confirm this issue. If you do not receive our call please contact us if you would like to review at 855-GO4-BETS or send a ticket alert. Please check the declined payout on the cashier page as well as your email for any documentation that may still be needed to fill out before the payout can be approved. Please re-submit your payout in the future.


I can ask weekly $1000 payout but betowi wont complete it, they will send about $500 monthly , so $4000 could take 8 months?

[dpeti]

I submitted my complaint on this subject 1 week ago .

Utils now nothing happened.

Will you, SBR contact to betowi to ask an ETA or what is going there?

Or you think it is normal that i have to wait probably half year to get my money out from betowi?

[Optional]

I submitted my complaint on this subject 1 week ago .

Utils now nothing happened.

Will you, SBR contact to betowi to ask an ETA or what is going there?

Or you think it is normal that i have to wait probably half year to get my money out from betowi?

I know you don't really want to hear this from me. But I don't want you to think you are just being ignored either.

I told you on day one of the first thread you posted about this that this is normal for Betowi. I think I even estimated that exact timeframe.

SBR has spoken to them and has lowered their rating recently. SBR has spoken to them about this dribble payout policy many times over years. SBR does not think it is acceptable but there really isn't much more that can be done. Blacklisting them isn't going to help the situation for players and that's the next rank down from where they are now.

Please keep us updated on your progress though. It's very understandable for you to be mad about this and this thread will help others learn the situation before depositing.

Your best course of action is a weekly email reminding them you want another payment as soon as possible. It won't help fighting with them so try to just 'politely' keep the pressure on is my advice.

[dpeti]

2016-04-09:

Your payout for $500 was just accepted. The money and fees if any have been removed from your account and the payout is now in the hands of our processors. The due date on the payout is April 12nd. If for any reason you don't hear from us by the due date please give a call at 855-GO4-BETS or send us a ticket alert.
We do our best to pressure the processors to do their job quickly and get your payout in your hands as soon as possible. Have a great day and thanks for your continued loyalty.


Today:

New Ticket response to "Late Payout"


We just want to keep you updated and let you know we are pressuring the processors to complete your payout. We are still working hard to get it done today and we will keep you updated. We will touch base as soon as it is ready.

Payout Dept.

As you can see betowi/payment process has no bitcoins

https://blockchain.info/address/*************

[dpeti]

What do you think?

Am i very polite?


My reply to late payout: ( i did not use ... in my reply)
Me on 2016-04-12 14:32:32
i can see that you/your payment processor has no bitcoins . f..k you.


Go to circle/coinbase/itbit and buy some f...ing bitcoins.


Who the f..k do you think you are ?


How many weeks should i wait for my $ 3272?


Your site is a f...ing scam site.


https://blockchain.info/address/*************
dd

[SBR Forum]

What do you think?

Am i very polite?

Who the f..k do you think you are ?


How many weeks should i wait for my $ 3272?


Your site is a f...ing scam site.


https://blockchain.info/address/*********************
dd

We understand your frustration, but this sort of language is just going to antagonize whoever is fielding your inquiry and possibly they won't kick your complaint up the ladder. Submit a complaint with your BetOwi account so we can ask management for an update.

[Stallion]

Don't play at books that aren't at least an A rating.

[dpeti]

We understand your frustration, but this sort of language is just going to antagonize whoever is fielding your inquiry and possibly they won't kick your complaint up the ladder. Submit a complaint with your BetOwi account so we can ask management for an update.

I have already submitted my complaint here
http://www.sportsbookreview.com/foru...l#post25563211

Tomorrow i am going to search on betowi/and all sportbookmaker forums and will open a new topic (not here) "'betowi is a scam site, withdraw all your funds until you can, they could go bankrupt any time"

You can say it is a fud, but perhaps it will get betowi/or its payment process to buy some bitcoins on the market and payout me . (i will forward all my post to betowi too. I am not the right guy to mess with. )

(betowi can say that they will(/try) payout me weekly $500 but that is not enough, with this speed it could take another 2 months. I asked them many times to payout all my funds , currently 3272$ , not only $500)

[Optional]

What do you think?

Am i very polite?


My reply to late payout: ( i did not use ... in my reply)
Me on 2016-04-12 14:32:32
i can see that you/your payment processor has no bitcoins . f..k you.


Go to circle/coinbase/itbit and buy some f...ing bitcoins.


Who the f..k do you think you are ?


How many weeks should i wait for my $ 3272?


Your site is a f...ing scam site.


https://blockchain.info/address/*************
dd

LOL. Well not exactly what I had in mind. But it does get your point across!

Please don't keep posting their BTC wallet address.

I've made a screenshot of the account graph you wanted to link to help illustrate your point at least.

[dpeti]

It's not just you!

http://www.betowi.com

looks down from here.

http://www.downforeveryoneorjustme.com/www.betowi.com


Disappeared? Insolvent? Go bankrupt? Or a simple coincidence?

[Optional]

Working from here

[dpeti]

Betowi has 1.42242739 BTC on its bitcoin account (more than 2 days) , it is more than $500 but as i expected they are only sitting on it and do not payout me any penny.

The site is down again : http://www.downforeveryoneorjustme.com/www.betowi.com

[QuangX]

What do you think?

Am i very polite?


My reply to late payout: ( i did not use ... in my reply)
Me on 2016-04-12 14:32:32
i can see that you/your payment processor has no bitcoins . f..k you.


Go to circle/coinbase/itbit and buy some f...ing bitcoins.


Who the f..k do you think you are ?


How many weeks should i wait for my $ 3272?


Your site is a f...ing scam site.


https://blockchain.info/address/*************
dd

some of yall..... straight comedy... I feel your frustration though.