1xbet neteller withdrawal is free but for me 5% fee (account limit: 9%, 15% , 1 EUR)

**sbrzol** · 03-31-15, 06:49 AM

my last email was this but no answer

2015.03.27. 8:58 keltezéssel,

Hi,

On your site neteller withdrawal is free.
When i registered to your site i do accept the terms and conditons and i never accepted that you can charge my netteler withdrawal with 5% fee

If you do not credit my netteler account with the missing 20 EUR , i will share this issue on all forums, sbr and others

Sportsbooks & The Industry - Sportsbook Review Forum

http://www.sportsbookreview.com/forum/sportsbooks-industry/

Discuss Sportsbook News, Disputes, Sportsbook Ratings and Feedback.

This will be the 3rd topic in the main page on 1xbet ,

I will also contact to curacao-egaming .

Have a nice day.

**Optional** · 03-31-15, 07:52 AM

Feel free to submit a complaint form if you would like SBR to look at it: http://www.sportsbookreview.com/sportsbook-complaint/

**Digo** · 03-31-15, 09:09 AM

They just don't want you to bet there... Are you an arber?

**jjgold** · 04-01-15, 09:16 AM

stay away from this book period

they seem to skim money off the player all the time

**sbrzol** · 04-03-15, 08:23 AM

Today i tried to withdraw my remaining balance : 358 EUR

1xbet refused it despite earlier my validation was successful

	03.04.2015 (10:35)	Refusal to withdraw the funds by request №3790987 in amount of 358.17 €, (452323078450). (Params\account node failed validation [19])
	03.04.2015 (10:32)	Request № 3790987 to withdraw the funds in amount of 358.17
	25.03.2015 (17:55)	E-transfer in amount of 400.00 €, on №452323078450 is completed. (Confirmed by the operator)
	25.03.2015 (17:52)	Request № 3653643 to withdraw the funds in amount of 400.00
	23.03.2015 (10:33)	Refusal to withdraw the funds by request №3616961 in amount of 358.00 €, (). (Запрос документов)
	23.03.2015 (10:30)	Request № 3616961 to withdraw the funds in amount of 358.00

**sbrzol** · 04-03-15, 09:37 AM

1xbet blamed neteller again like earlier when they claimed that neteller charged me with 5% fee, while they know that they charged me, but 1st time they did not want to admit it. (Now they admit it : "All fees are personal. ")
2015.04.03. 15:48 keltezéssel, Поддержка иностранцев írta:

Concerning your withdraw. There are some triubles in Neteler system You can apply to the Neteller operator or try later. Thank you for understanding.

2015.04.03. 15:33 keltezéssel, Поддержка иностранцев írta:

Dear user, we must inform you that the betting company has the right to tax customers accouts by fees. All fees are personal. Thank you for understanding.

but i tried neteller deposit and withdrawal at sbobet at it worked fine.

deposit
Transaction details:

Merchant Name:	SBOBET
Amount:	€20.00 EUR
Foreign Exchange Rate:	1.00000000
NETELLER Transaction ID:	157428070322873
Date:	Apr 03 14:12

Merchant Name:

withdrawal:
Transaction details:

Merchant Name:	SBOBET
Amount:	€10.00 EUR
Foreign Exchange Rate:	--
NETELLER Transaction ID:	106428071218761
Date:	Apr 03 14:27

**Optional** · 04-03-15, 10:33 AM

What 1xbet are saying is that Neteller charges them a fee which they normally do not pass on to the customer. But they reserve the right to pass it on and have decided to do this to you.

Well, apart from when they are blaming Neteller of course.

Subject
NETELLER

Discussion Thread
Response Via Email (Brigitte)	25/03/2015 12.09 PM
Dear Thank you for your email. We have received and credited the amount of 380 Euro from the merchant. If the amount you transferred was higher than that, you will have to contact the merchant. The NETELLER Customer Service Team is available 24 hours a day, 7 days a week. If you have any further questions, comments or concerns, please visit http://help.NETELLER.com. You can also follow us at http://twitter.com/neteller or connect with us at http://facebook.com/neteller. Thank you for choosing NETELLER! Kind regards, Brigitte Member Service Agent (2138)
Customer By Web Form (	25/03/2015 11.14 AM
i Withdrawed 400 EUR from 1xbet and arrived only 380 EUR. very is the missing 20 EUR? 1xbet answer was : "It could be a charge of your payment system. " i cannot find anything about this 5% fee at your site Type: Merchant to Member Transfer Transaction Amount: 380.00 EUR ID: 773427302510765 Card: -- Description: 1xbet to Date: 25-03-2015 Status: Accepted Effective FX Rate: -- Service Fee: -- Total Amount: 380.00 EUR