[brendon]

Update: HRWager provides SBR a statement addressing the complaint:


_________


I made a payout request on Tuesday and by the end of Wednesday I didn't get a reference number on my account like before. So I went to chat and George gave me the ref number and said it has been ready for days, which didn't make sense since I requested the day before. the payout is under my wifes name since I'm blacklisted. yesterday, my wife went to pick up the money and the customer service at walmart said it was already picked up. I asked hrwager and the had the processor looked into it. hrwager said it was indeed been picked up. but my wife never got the money, so I asked them to provide proofs that it has been picked up since you need a proper ID and signature to get the money. HRwager in return asked me to provide proofs that my wife never picked up the money. how the hell i prove something like that when we never got anything.

[trytrytry]

seems odd but keep the dialogue open HR wager for a long stretch pays fast and everytime...im sure this will settle out whatever the scenerio and truths are. for sure this is not an Hr wager scam to grab your $500 or whatevever it was request.

[Courtesywipe]

I would imagine that George Will fix this. They have a good reputation at this point and I'm sure won't jeopardize it for your P2P. Just give them a call.

[brendon]

If it's not a scam, its not hard for them to provide proofs as to what time and where it was picked up. or dig a little further as to why this is, i'm still a customer with 2k with them. their respond was it's been picked up and that i need to prove my wife didn't pick up. the p2p place won't give out any info since the transaction was complete. they know that and they're asking me to do the impossible.

[DimSum]

Just call wumg and ask them who is the receiver for that ref number and if that's the person picked the money up

[darkhat]

they aren't a scam

probably a simple mix up

[Optional]

You are welcome to submit a sportsbook complaint if you cannot work it out directly with HRwager.

http://www.sportsbookreview.com/sportsbook-complaint/

Sounds like a breakdown in communication of some sort. Maybe try emailing and explaining the situation. As you pointed out if that transfer was ready for days it may not be even yours and its some sort of mix up that way.

[robmpink]

Interesting situation, at any book.

[robmpink]

Def not a scam though.

[robmpink]

Probably really frustrating for both sides.

[robmpink]

when did you discover you are blacklisted? When you get this cleared up, i'd have them try you again. Trust me.

[T4TRUTH]

In my short time / part time experience, it is probably the western onion or Money pram that blocked it and that gives message already picvked up by sender. not your fault as you did not get your money.
I would definitely try to work it out with them but if you get too much attitude and slack from them , make them prove to you that it was picked up and get the persons name who signed for it, these things are all usually available.... if you get good service and a solution to work through this then hold off on the scam accusations.... because there might be a simple explaination.

I think is worth it to us out here thinking of sending them money that you inform us on the update of the situation..

[brendon]

In my short time / part time experience, it is probably the western onion or Money pram that blocked it and that gives message already picvked up by sender. not your fault as you did not get your money.
I would definitely try to work it out with them but if you get too much attitude and slack from them , make them prove to you that it was picked up and get the persons name who signed for it, these things are all usually available.... if you get good service and a solution to work through this then hold off on the scam accusations.... because there might be a simple explaination.

I think is worth it to us out here thinking of sending them money that you inform us on the update of the situation..

honestly, i'm a pretty calm person but i just lost it when the rep at hrwager simply said it was picked up and that I should show proofs that my wife didn't pick up. almost insinuating i'm making this whole thing up. I'm a customer and i told them i lost $700 and i have money and playing with them and the only thing they could tell me it's already been picked up? obviously, they didn't do any investigation.
If hrwager can prove my wife picked it up, I'll donate my remaining 2k balance to SBR bash and you guys can drink on me for wasting your time reading this.

[brendon]

when did you discover you are blacklisted? When you get this cleared up, i'd have them try you again. Trust me.

it was last year with the red logo company. They blocked a transfer I sent and called me asking bunch of questions.

[BatemanPatrickl]

Highly doubt they are ripping you off. There is more to the story that the OP is not telling us.

[brendon]

Highly doubt they are ripping you off. There is more to the story that the OP is not telling us.

like what? i just told you guys if hrwager can show proofs then I'll give up my remaining balance for sbr bash. anyone who has sent money p2p knows that the sender has most of the control. think before you speak

[T4TRUTH]

I hear ya and can understand your frustrations, I am just wanting to hear how it all plays out and also take a moment to let you know these companies do tend to block for no given reason and the transactions always shows up as "already picked up" but lets see what happens....

[SBR Forum]

We are following up on the situation.

[brendon]

i asked for a followup from hrwager and all they told me was the same thing, "it's been picked up." they haven't given any info as to when or where it was picked up. and George called me a coward for going to SBR after they wouldn't help me and just giving a simple asnwer.

[kaliboyz]

Lol, thinking about to make a deposit, but guess not! Thanks OP.

[SBR Forum]

We have spoken with the player and HRWager. The player has indicated he believes the cashier at the store made an error and is following up. HRWager is in the process of receiving proof from the processor that they did their part in sending the player his funds. The transaction method in question can lead to such situations.

[brendon]

I think the problem is resolved. My wife just called $gram and they said the cashier girl at walmart screwed it up. when she first looked up the transaction, it wasn't going through, the computer froze up or something. so the walmart supervisor told the cashier to cancel it and do it again. when she logged back in it showed it had already been picked up. at this point, the cashier wasn;t helpful at all since she was thinking my wife was trying to pull some scam. she was playing detective the whole time asking my wife series of questions right from the start. she told my wife that she couldn't give out any information as to when and where it was picked up since the transaction was complete.
Hrwager didn't like the fact I posted here but had their processor called $gram, they would explained the problem. it was Dimsum, an SBR poster that suggested I called the company for the info. I didn't think of calling them at first since the walmart cashier told my wife it's the company's policy that they couldn't give out the information. hopefully, we can pick up the money later when my wife gets off work.

[SBR Forum]

We agreed to post a statement from HRWager management on their behalf concerning the complaint:

First and foremost I would like to thank SBR for giving me the opportunity to shed some light on this situation.

As stated before Brendon did request a withdraw on this past Tuesday. What he fails to mention is that within 4 hours hours the pickup information had been posted to his HRWager account. We have no control that he didn't log into his account until the next day to see the information.

When brendon requested the withdraw he asked us to do something we don't feel very comfortable with doing, send the funds to someone else other than the player of record. But in an effort to keep the player happy and honor his request we did so.

I am at a disadvantage here in that I can't post all the tracking numbers and correspondence because it contains personnel information and we feel very strongly about maintain our clients privacy regardless of the situation.

We have contacted the merchant and they have informed us that funds have been picked up. So what are we to do? Send so more?

At this time it really is a p2p issue as we released the funds back on Tuesday.

We all know transferring funds back and forth has become quite cumbersome and at times there can be issues. When those issues arise we will ALWAYS work with you and not against you in seeing that the right thing is done. But once a client decides that rather than talking with us they should go to a public forum ans slander us it makes it very frustrating to deal with them in a respectful manor. But that comes with the territory and we know that. Part of the business I guess.


I shall leave you all with this.

Football is here, the biggest time of the year. Is ANY book really going to try and scam a forum poster for a measly $700 and risk their entire season because the client runs to the forums? If course not.

Thank you all and I look forward to serving you in the future.

[denn333]

Surprising a cashier at Walmart could actually make a mistake.

[robmpink]

it was last year with the red logo company. They blocked a transfer I sent and called me asking bunch of questions.

Very good chance you could receive.

[robmpink]

A bit off topic, but I'm sure it has happened in divorce proceedings/child custody hearings.

Your honor, he is out of control. He is involved in shady business dealings and made me pick up money from strangers sent from Costa Rica and Nicaragua.

Looks worse than it is, but to the normal folk, it appears seedy. Not you, rather in this theoretical court proceeding.

[brendon]

Very good chance you could receive.

thanks Rob. they're sending my remaining balance by mail and closed my account, which is fine.

[robmpink]

thanks Rob. they're sending my remaining balance by mail and closed my account, which is fine.

Good to hear. They are probably doing a favor by closing your account.

With the Red though, samething happened to me, but only have the issue going in.

[trytrytry]

Lol, thinking about to make a deposit, but guess not! Thanks OP.

if you don't like great lines with some opinions on them, great bonus stuff, super customer service, fast perfect payments and lots of options then pass on them......

but for the growing number of us who like making units offshore this HR WAGER is a MUST have USA post up out...

[Al Masters]

if you don't like great lines with some opinions on them, great bonus stuff, super customer service, fast perfect payments and lots of options then pass on them......

but for the growing number of us who like making units offshore this HR WAGER is a MUST have USA post up out...

I don't care how good a capper you are.

The bullshit you throw up here is sickining Today you must have HRwager yesterday you must have
Betphoenix the day before Betlatina is a must before that it's wagerhief then Betmania.

I know its all about the dollars and i hope their paying you good bucks for all the praise
you throw towards these books.

Any coincidence all these are basically EOG books?

You are a good capper but not a very good shill.

[BatemanPatrickl]

Like I said, OP left out details. Most books would not send money to someone's "wife" in the first play.

[BatemanPatrickl]

I don't care how good a capper you are.

The bullshit you throw up here is sickining Today you must have HRwager yesterday you must have
Betphoenix the day before Betlatina is a must before that it's wagerhief then Betmania.

I know its all about the dollars and i hope their paying you good bucks for all the praise
you throw towards these books.

Any coincidence all these are basically EOG books?

You are a good capper but not a very good shill.

Maybe he likes the book and instead of spewing negativity like you do 24/7, he has something positive to say. You are not a very good capper and an even worse human being.

[brendon]

Like I said, OP left out details. Most books would not send money to someone's "wife" in the first play.

read the first post, genius.

[BatemanPatrickl]

read the first post, genius.

Why don't you make a statement apologizing to the book? Maybe one blaming the processor or Wal-Mart? You got your money so STFU and move on idiot.

[brendon]

Why don't you make a statement apologizing to the book? Maybe one blaming the processor or Wal-Mart? You got your money so STFU and move on idiot.

apologize for what? that hrwager didn't bother to look further into the situation and assumed that i was lying? had they asked the processor to call the p2p, the problem would been solved. but you're too dumb to read the thread.