Betphoenix website under Denial of Service attack
betphoenix (SBR rating B) website under Denial of Service attack. Players can contact the book by calling 888-238-8018 or 1-888-378-0888. Phoenix tells SBR that network administrators are working on blocking the attack. A denial of Service attack is caused by excessive requests to a website's server which in turn leaves little or no resources for legitimate user traffic. The sportsbook's information and databases are not "hacked" or compromised. In the event of a DoS attack bettors can find a list of all LiveChat links here as well as all sportsbook phone numbers here.
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Are these hackers noobs?
Isn't Betphoenix mainly used by Americans?
A DOS attack at 12:56 AM (Eastern)?
You would think they would wait until closer to game time.Comment -
so they can negotiate a ransom before the NFL games startComment -
Actually BetPlom they have been getting attacked since this morning/Afternoon as I originally reported here, in which I did enclose a working mirror site for them. However, it seems like they are still under attack at the moment unfortunately.Originally posted by betplom
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Betphoenix website is down for 7 days now for me. It worked several hours on Wednesday, then I managed to contact them by e-mail and request two withdrawals (they let you withdraw only 1150$ per transaction, of course every transaction has it own fee...). One withdrawal was by Moneybookers and one by Moneygram and I was told it will be processed in 24-48 hours. Next day I got confirmation that withdrawal by Moneybookers was made but there was nothing in my MB account. I send them several mails after this but didn't receive any response. Website is still down for me, so I don't know they aren't responsing because of this problems or just ignore my mails, also can't made any bets and it is very likely I won't be able to do that also at today NFL games.
All this mirrors are down for me. Anyone else has this problem?Comment -
First off, Welcome to the SBR forum
There website seems to be working at the moment for me sir. Have you called there customer service number and inquired about your transactions yet? If not here are their phone numbers: 1-877-717-7747 or 1-888-889-4368.Comment -
JK,
It sounds like your computer was caught in the DDOS filter. If you give them your IP, they should be able to whitelist you.Comment -
Hey,
Now SBR was down to me for several days, seems like other Europeans had the same problem.
Is there any other way to contact them than phone? I don't want to pay for international calls. No responses on email as I said, also live chat isn't available (link from SBR says license expired). I tried to get to site from different IPs but it seems that all country/continent is blocked. I know other sites also had DDOS attack problems recently, but neither of them was down for such long time.
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I don't have international number offhand, however BetPhx does read SBR on a daily basis. So hopefully they will post it when they see it sir.Originally posted by JKHey,
Now SBR was down to me for several days, seems like other Europeans had the same problem.
Is there any other way to contact them than phone? I don't want to pay for international calls. No responses on email as I said, also live chat isn't available (link from SBR says license expired). I tried to get to site from different IPs but it seems that all country/continent is blocked. I know other sites also had DDOS attack problems recently, but neither of them was down for such long time.Comment -
When they block IP ranges it takes down the email. Ours is still not a 100%.Originally posted by JKHey,
Now SBR was down to me for several days, seems like other Europeans had the same problem.
Is there any other way to contact them than phone? I don't want to pay for international calls. No responses on email as I said, also live chat isn't available (link from SBR says license expired). I tried to get to site from different IPs but it seems that all country/continent is blocked. I know other sites also had DDOS attack problems recently, but neither of them was down for such long time.
Why dont you post your IP in this thread or PM a mod with it and we will get it to them.Comment -
JK,Originally posted by JKHey,
Now SBR was down to me for several days, seems like other Europeans had the same problem.
Is there any other way to contact them than phone? I don't want to pay for international calls. No responses on email as I said, also live chat isn't available (link from SBR says license expired). I tried to get to site from different IPs but it seems that all country/continent is blocked. I know other sites also had DDOS attack problems recently, but neither of them was down for such long time.
The live chat on this page seems to be working.Comment -
Thanks but unfortunately it is also down for me.Originally posted by Bill Dozer
My IP is xxxxxOriginally posted by SBR_Johnr
I've tried to get to Betphoenix form diffrent IPs (friends, university etc.) but it seems they banned wide range. I would really appreciate if you could forward it to Betphoenix (about 10 days now without acces to my account). Thanks.Comment -
These F-ers just called me the day after I signed up for an account to enter the SBR tournament. Not cool.
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I have access to Betphoenix site now! Thanks to Richard (here as betphoenix), who quickly respond to my PM and sort this out.
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