Last Thursday:
They claim they can't withdraw to moneybookers because they're in the process of verifying their identity with them. Estimated wait for payout: 2-4 weeks.
Last Friday:
I ask again, now they say it's not a problem and it'll be processed within 4-5 business days.
Today:
Their 5 business days are up, haven't heard from them. Now they say I didn't meet rollover. I did. Also, they claim there's a 30day hold on the entire balance when last Thurs/Friday they said the hold is only for the Deposit + Bonus amount. Their customer service agent said he'll talk with accounting and get back to me within an hour. It's been 3-4 hours, waiting for a reply to an e-mail I just sent off 10 minutes ago.
Unless you like this kind of hassle, stay away from this rogue book.
They claim they can't withdraw to moneybookers because they're in the process of verifying their identity with them. Estimated wait for payout: 2-4 weeks.
Last Friday:
I ask again, now they say it's not a problem and it'll be processed within 4-5 business days.
Today:
Their 5 business days are up, haven't heard from them. Now they say I didn't meet rollover. I did. Also, they claim there's a 30day hold on the entire balance when last Thurs/Friday they said the hold is only for the Deposit + Bonus amount. Their customer service agent said he'll talk with accounting and get back to me within an hour. It's been 3-4 hours, waiting for a reply to an e-mail I just sent off 10 minutes ago.
Unless you like this kind of hassle, stay away from this rogue book.