BetPhoenix request

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  • DMTexas
    SBR Rookie
    • 04-28-08
    • 22

    #36
    At this moment our system does not support euros as currency, you can send the deposit in Euros but it will be converted to USD once it is posted into your account.
    We will look into multi currency options for future upgrades.
    Comment
    • Dark Horse
      SBR Posting Legend
      • 12-14-05
      • 13764

      #37
      Just noticed that Betphoenix was added to SBR Odds. And so was Canbet. Good stuff.




      Direct click links to these book don't seem to work yet.
      Comment
      • bigboydan
        SBR Aristocracy
        • 08-10-05
        • 55420

        #38
        Originally posted by Dark Horse
        Just noticed that Betphoenix was added to SBR Odds. And so was Canbet. Good stuff.




        Direct click links to these book don't seem to work yet.
        I was wondering when somebody was going to notice that Betphoenix was added DH. Although, it's a sister book of Canbet, you forgot to mention that InternationalAllSports was added as well.
        Comment
        • DMTexas
          SBR Rookie
          • 04-28-08
          • 22

          #39
          I’m glad we were able to comply with your request Dark Horse.
          As I’ve said in the past we are open to suggestions so if you think of anything please let us know and we will certainly consider it.
          Comment
          • bigboydan
            SBR Aristocracy
            • 08-10-05
            • 55420

            #40
            Originally posted by DMTexas
            As I’ve said in the past we are open to suggestions so if you think of anything please let us know and we will certainly consider it.
            I have a suggestion for your establishment sir. Can you please add MoneyBookers to your payment processing solutions in the near future.
            Comment
            • Dark Horse
              SBR Posting Legend
              • 12-14-05
              • 13764

              #41
              Originally posted by DMTexas
              I’m glad we were able to comply with your request Dark Horse.
              As I’ve said in the past we are open to suggestions so if you think of anything please let us know and we will certainly consider it.
              Good to have you on SBR Odds.
              I hope you can still take care of the book-to-book transfers.

              Suggestions? Apart from your low juice and betting options all one could ask for is a smooth and professional operation.


              And just on the off-chance that you're interested in increasing brand recognition with your target audience through this type of sponsorship: http://forum.sbrforum.com/site-sugge...tml#post874506
              Comment
              • Dark Horse
                SBR Posting Legend
                • 12-14-05
                • 13764

                #42
                Originally posted by DMTexas
                To Dark Horse, yes that sounds very interesting as well, I’ll make sure we look into the interbook transfers at matchbook, we’ve actually had a couple of clients ask us about it in the last few weeks so you just saved me a little research time…

                Can you keep us up-to-date on progress with this DMTexas?

                The Matchbook combination with a low juice book that offers betting options not available at Matchbook should be very popular.
                Comment
                • john pavlic
                  SBR High Roller
                  • 05-10-07
                  • 212

                  #43
                  I put in my second payout request this week, I really hope to use this book all football season! Nice to see a new solid book come along to the old standards
                  Comment
                  • bigboydan
                    SBR Aristocracy
                    • 08-10-05
                    • 55420

                    #44
                    Originally posted by Dark Horse
                    Can you keep us up-to-date on progress with this DMTexas?

                    The Matchbook combination with a low juice book that offers betting options not available at Matchbook should be very popular.
                    Without better processing solutions from BetPhoenix, they will always be a non-option for most.
                    Comment
                    • duke1980
                      SBR Rookie
                      • 06-14-07
                      • 13

                      #45
                      bigbodan betphoenix is a new book who is trying to grow ,this is a step by step solution , don't try to pretend betphoenix is a A book , not at all but every body has to reconignize that the pay quick as 5dimes ... how many complains has 5dimes? hundreds !!! but they pay quick !!! that why they are an A book ... let betphoenix a little more time to convence US customes
                      Comment
                      • Dark Horse
                        SBR Posting Legend
                        • 12-14-05
                        • 13764

                        #46
                        Originally posted by bigboydan
                        Without better processing solutions from BetPhoenix, they will always be a non-option for most.
                        My impression is that they have the main pieces in place, but are slow with the online transition to the US market. They have the new website up, but this processing stuff takes longer than expected. Football, hockey, and basketball are almost here, so this would be a good time to take care of it.

                        The risk is higher for a low juice book, so I hope they're setting the bar very high and won't turn out to be one of those books that say one thing and do another. Of course, if the risk is higher for a book, it is the same for the player who bets there, which is why Matchbook transfers are important. More so than other payment options a transfer system with Matchbook allows a player to move money immediately, if necessary. This isn't hard to put in place.

                        I'm wondering if the lack of urgency is staff related. Rather than rush things and invite problems down the line, it would be better to make sure the whole operation is ready for the increased volume that they will no doubt attract with better processing options. The whole organization should be first class; not just management. Management having to correct mistakes made by clerks is a sure way to undermine a reputation.

                        Anyway, you have to think they're reading along, because DMTexas responded surprisingly fast to my first post in this thread.
                        Comment
                        • bigboydan
                          SBR Aristocracy
                          • 08-10-05
                          • 55420

                          #47
                          Originally posted by duke1980
                          bigbodan betphoenix is a new book who is trying to grow ,this is a step by step solution , don't try to pretend betphoenix is a A book , not at all but every body has to reconignize that the pay quick as 5dimes ... how many complains has 5dimes? hundreds !!! but they pay quick !!! that why they are an A book ... let betphoenix a little more time to convence US customes
                          I understand they are a newer book and want to take things slow sir, however with football season being here right now. Why would they want to miss out on a sport that will make there establishment thrive.
                          Comment
                          • endorphin
                            SBR High Roller
                            • 07-28-08
                            • 122

                            #48
                            Very nice to have somebody directly from the company itself to drop by and answering questions. I will definitely open an account at BetPhoenix anytime now.
                            Comment
                            • idontlikerocks
                              SBR Wise Guy
                              • 10-09-07
                              • 571

                              #49
                              anybody else having problems seeing there graded tickets at betphoenix? havn't seen mine for about a month now?
                              Comment
                              • DMTexas
                                SBR Rookie
                                • 04-28-08
                                • 22

                                #50
                                We have not received any reports from any other member Idontlikerocks, I just checked the scored plays on a couple of accounts and I was able to see them, with no problem.

                                Can you let us know what kind of error message you are receiving, so I can have out IT guys take a look at this as soon as possible so we can resolve this issue. It would be helpful if you sent me a private message with your account number to see if we get the error as well.
                                Comment
                                • katstale
                                  SBR MVP
                                  • 02-07-07
                                  • 3924

                                  #51
                                  DMTexas!!! Throw us a bone..... por favor!!

                                  When will you have ewallets (NT and/or MB)?

                                  Can you get book2book going with Matchbook?

                                  Either and/of these things will bring me and a whole lot more folks to your house for football season and belong.

                                  Help us get there--we want to come.....

                                  Just curious, what brand is that software your running? Didn't seem familiar at all. Thnx
                                  Comment
                                  • DMTexas
                                    SBR Rookie
                                    • 04-28-08
                                    • 22

                                    #52
                                    We should have MB available very soon, I don't want to give an exact date because I don't want to disappoint anyone if it doesn't happen by that date, but it should be very soon.
                                    We are also working to get NT but that will take a little longer I'm afraid.
                                    As for the book transfers with Matchbook, we have not had much of a response from these books I'm afraid, but we continue to try to set something up with them, hopefully our efforts will see a positive result soon as well.
                                    Comment
                                    • katstale
                                      SBR MVP
                                      • 02-07-07
                                      • 3924

                                      #53
                                      Thanks for the updates!!

                                      I look forward to the MB ewallet and I know many will be happy when you can offer NT as well.

                                      You still transfer b2b with Cris? Is that fee friendly at all? Cris has a way of gouging in the regard.


                                      What is the software you are using?
                                      Comment
                                      • bigboydan
                                        SBR Aristocracy
                                        • 08-10-05
                                        • 55420

                                        #54
                                        Originally posted by DMTexas
                                        We should have MB available very soon, I don't want to give an exact date because I don't want to disappoint anyone if it doesn't happen by that date, but it should be very soon.
                                        We are also working to get NT but that will take a little longer I'm afraid.
                                        As for the book transfers with Matchbook, we have not had much of a response from these books I'm afraid, but we continue to try to set something up with them, hopefully our efforts will see a positive result soon as well.
                                        Thanks for the update, especially the MoneyBookers situation sir. I do realize that the red tape issues with MB can run into problems at times, but hopefully it will ready to go once football season offically starts.
                                        Comment
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