Great Customer Service at BetJamaica

[Immortality]

I know most people know BetJamaica is a great book. I just wanted to share a quick story I had with them.

I received a payout via check by FedEx. Because I am a dumb ass, the check accidentally got ripped in half. I contacted BetJamaica and they asked me to send them the ripped check.

After sending back the original check I received a new check in like 4 days via FedEx. Not only did they not charge me for the second FedEx, they added $30 to the check to cover my costs to send them the original ripped check. I never asked them to cover the costs or did I expect them to. So even though this was not their fault, they still covered all the costs.

This is why they are an A+ book. What great customer service.

[SBR Lou]

How does one accidentally rip a check in half anyway?

[bigboydan]

I was going to ask the same thing Crazyl

Anyways... I can't say I'm surprised that BetJam did that for you, because top tier books like that know how to take care of there clients.

[Bill Dozer]

Thanks Immortality. Replacement checks from employers take longer than that. It's a good example of BetJamaica CS as well as how good their processing resources are.

[TheSensation]

How does one accidentally rip a check in half anyway?

Steroids.

[DIF]

one of the few elite books.

A+ for me.

[Tsoprano]

great book, can truly trust the SBR ratings!!

[Immortality]

How does one accidentally rip a check in half anyway?

I will tell you although it is not an exciting story. I put the check in my pocket as I was going out for a jog and figured I would hit the ATM as I jogged by it on the way back. I dumped some water from my water bottle on my head and some of the water went in to my pocket. So when I pulled the check out and went to straighten it, it just ripped it half.

Stupid I know. Which is why I called myself a dumb ass in my orignal post.

[Ricky James]

love Betjamaica!