Originally Posted by
DontTailMe
I have been in your situation before and know many others who have as well. Trust me, Optional is correct that you have to call and speak to a manager. This means either happening to call at a time when they aren't busy or leaving a message for them to call back. Keep trying periodically. Email or chat will do no good in this situation.
As for this being the second book this has happened to you at, you are much more likely to have payment delays/issues at some books than others. MyBookie is one of them. I don't know what your other problem book was, but generally, if you want to avoid such issues, then stick with the A rated books and other books which have a solid reputation among this community (MyBookie is definitely not one of those).