[LAbra2k]

Hello,

after a torture of Verification they just take 609€ from my winnings and send me only 200€ which was my deposit.

They want literally with every Document my Face on the Picture.

-ID
-Bank Statement (not other Utility Bills)
-Username, handwritten on a piece of paper

Sended all and they ask for another
-Bank Statement because there was not a Adress. So i go to my Bank and get this Document.
-Username + Account Number from my William Hill Account, of course i have to hold this document too.

And i send it again. The Live-Chat confirmed the Verification, my Account will be closed forever but they gonna send my Balance. Full of lies.

Iīm thinking to go to a lawyer, pretty sure i would win this case but is it worth it for 600€?
Where can i report them?

[shari91]

Why did they say your account was going to be closed forever?

[Optional]

If they are sending your full balance, what is the lawyer for?

To try to make them keep your account open?

[LAbra2k]

Why did they say your account was going to be closed forever?

I asked them the same question, they didnīt give an answer. No discussion.
Also to the Question, what is the reason for taking my winnings after the verification, after i send them all documents what they want from me. I want to know, who is responsible for that decision. Security Department, i wanīt a name. Who is this Person who can do whatever he wants, take my winnings for no reason.

[LAbra2k]

If they are sending your full balance, what is the lawyer for?

To try to make them keep your account open?

They didnīt send my full balance. This is what the Live Chat told me before, but i receive only my deposit.

[Optional]

They didnīt send my full balance. This is what the Live Chat told me before, but i receive only my deposit.

Oh, I see.

If they decide you are not who you say you are, or they suspect serious issues like money laundering or match fixing, then under their license they are not supposed to tell you the details, and just report it. That might be why they have acted this way.

You're going to need to appeal to their regulator. What country are you in?

[KittiP]

William Hill is licensed and regulated by the UK Gambling Commission (Number: 000-039225 R-319373-001) for customers in Great Britain, and licensed by the Gibraltar Government and regulated by the Gibraltar Gambling Commissioner (RGL no. 034 & 042) for all other customers.

You should have a pretty good chance of getting your money back if you are from Great Britain.

I would love to find out what happens if you get lawyers involved.

[Alfa1234]

Be happy they at least verified the account. I'm still waiting for them to reject my 20+ pics/selfies and documents to get the account verified (after it was already verified the first time and I received a payout by bank transfer). It's been over 3 years I think. I'll keep bringing that up every year or so, maybe it'll stop them from doing that stuff in the future to someone else. They owe me about 700€ I'll never see again and I've given up on it long ago.

[xKMACKx]

William Hill is licensed and regulated by the UK Gambling Commission (Number: 000-039225 R-319373-001) for customers in Great Britain, and licensed by the Gibraltar Government and regulated by the Gibraltar Gambling Commissioner (RGL no. 034 & 042) for all other customers.

You should have a pretty good chance of getting your money back if you are from Great Britain.

I would love to find out what happens if you get lawyers involved.

What will happen is he'll be out thousands in an attempt to recoup 409 euros.

[ibrazhnikova]

Hello,

i've made a deposit via webmoney e-wallet at WilliamHill at about ~800$, got account blocked at balance of ~850$

They wanted literally with every Document my Face on the Picture.

-ID
-Bank Statement
-Username, handwritten on a piece of paper
-Screenshot of e-wallet(webmoney), which shows deposits to williamhill. I've sent screenshots with every transaction that i've made to their website

Sended all photos and they ask for another
-Bank Statement(don't know why). 1st and 2nd bank statement showed my name, adress etc. I think it's enought that they need for verification. I've made photos holding every document near my face. So i went to bank and got another statement and sent another one....

Now they want a bank statement that shows my deposit to e-wallet(webmoney). I've contacted them and said, that i haven't made a deposit using credit card to an e-wallet, and asked for withdrawal my money back to a purse that was used for deposits. But they still holding my money. Looks like they are just stealing money without any reason!


I've read that a lot of persons had the same problem and don't know what to do to get money back, I can send 100+ pictures holding any document for verification, but they don't care and don't want to unblock me or even to withdraw my deposits!

Where can i report them?

[HeeeHAWWWW]

Didn't you just post this the other day?

https://www.sportsbookreview.com/for...ificaiton.html

Seems identical wording in parts.

[KittiP]

Didn't you just post this the other day?

https://www.sportsbookreview.com/for...ificaiton.html

Seems identical wording in parts.

2 brand new posts about a firm that most people don't complain about.
2 pretty much brand new accounts on sbr.
Both have the same spelling errors.
Some parts of the posts even use the same exact sentence 'They want literally with every Document my Face on the Picture.'

Not saying that you have opened several accounts with them, but that is the probably reason why they aren't giving you your money.
If you have opened any more accounts with them, probably best to try getting any more money you have there out ASAP.

[moojoo]

Multi accounter cought red handed hahaha.

[LAbra2k]

Come on guys, that is not fair. I didnīt post this. The Admin can check my IP or whatever, why are you judging people so fast?
Is it not possible that this guy copy my Post or whatever?

[LAbra2k]

And why if it is me, should i post it two times in 2 days, same post...makes sense? no but keep judging people.

[LAbra2k]

@optional
iīm from austria

@Alfa
sorry for you but it seems like it happens here many times to other customers...and iīm not happy about that they verified my account, why shoult i if they own me 609€.

i would like to know then, why is this bookmaker rated A here if they are acting like that?

@xKMACKx
itīs 609€. Yes you are maybe right, to take a lawyer isnīt cheap but i asked already one which i know and he would contact them for a decent price.

[Optional]

@optional
iīm from austria

Your first option is to email second_opinion@willhill.com and ask them to review what has happened.

If they do not explain or resolve for you, then you can ask their Gibraltar regulator to review what has happened https://www.gibraltar.gov.gi/new/remote-gambling

From Austria you can also ask the EU Commission ODR service for advice on local options http://ec.europa.eu/odr/

And if those two do not get the result you want, you can try the UK ODR service, https://www.ibas-uk.com/

Those are the bodies Will Hill agree to discuss details of a failed KYC account with.

[xKMACKx]

@optional
iīm from austria

@Alfa
sorry for you but it seems like it happens here many times to other customers...and iīm not happy about that they verified my account, why shoult i if they own me 609€.

i would like to know then, why is this bookmaker rated A here if they are acting like that?

@xKMACKx
itīs 609€. Yes you are maybe right, to take a lawyer isnīt cheap but i asked already one which i know and he would contact them for a decent price.

Best of luck. Hope you see your money.

[KittiP]

wish you all the best...

But as I said on the other post, if you have any other accounts with williamhill, best to get the money out of them ASAP.
Hope everything works out for you

[KittiP]

'The Admin can check my IP or whatever'

"check my IP" If you made both of the accounts you would know that you used different IP's.

"check my IP" why not 'our IP's' instead of my IP, suggests they are both your IP...no?

"or whatever" lets just throw an or whatever in there just to try to show that you don't know exactly how this whole IP thingymajig works...

"why are you judging people so fast?" I wasn't judging....just connecting the obvious dots.

"Is it not possible that this guy copy my Post or whatever?" Possible, but not likely in my opinion, but hey, what do I know...or whatever...
For the reasons above.

"And why if it is me, should i post it two times in 2 days, same post...makes sense?" Makes no sense, you're right.

Not saying that you are multi accounting, but if we kept asking for screenshots from the owner of both of the posts and both of the posters kept supplying the information that we asked for, what do you think that we would see?

Obviously we wouldn't be able to tell with 100% certainty that the accounts were related or not, but do you think the results you push the accounts closer the the likelihood that they were related or further away?

[KittiP]

And why if it is me, should i post it two times in 2 days, same post...makes sense? no but keep judging people.

It's probably not important or even relevant now.

But I was just going back through posts and noticed this:

https://www.sportsbookreview.com/for...hill-scam.html

Seems pretty similar to me.

A certain someone posted in there.

Also it would provide a pretty suitable explanation for this:

"And why if it is me, should i post it two times in 2 days, same post...makes sense? no but keep judging people." ---> Maybe because it went unnoticed before.

[LAbra2k]

@KittiP
what is your problem? are you here the sherlock holmes? you are not a really help for me so please stay away from my thread
and by the way i report this guy and his thread so it looks like the mods did action and delete it.

https://www.sportsbookreview.com/for...hill-scam.html

Seems pretty similar to me.

A certain someone posted in there.

Also it would provide a pretty suitable explanation for this:

"And why if it is me, should i post it two times in 2 days, same post...makes sense? no but keep judging people." ---> Maybe because it went unnoticed before.

Mr. Sherlock Holmes, why donīt you tell also this:
https://www.sportsbookreview.com/for...l#post28499020

I even post there also. So you mean i own here 3 Accounts in this Forum? What the hell?
@optional
thank you for your help and good advice.

edit:
@Mods can i ask, why is his Thread now here? This User: ibrazhnikova is not even replying...what is this manipulation? Why is someone new opening a account here, posting 1:1 same description like my own and thatīs it, never posting anymore.

[jjgold]

usually scamers get hassled

pretty simple

lawyers??

lol William Hill will cripple you in court and cost you tons of money

[Optional]

@Mods can i ask, why is his Thread now here?

Because the post is obviously related in some way.

Don't worry about it or people criticizing you. Just go through the process. And no use threatening WH staff with legal action, that wont affect them at all. Just do it if still needed at the end of the process.

[KittiP]

@KittiP
what is your problem? are you here the sherlock holmes? you are not a really help for me so please stay away from my thread
and by the way i report this guy and his thread so it looks like the mods did action and delete it.

Well….that is not how it works; you came to this site and made a public post trying to shame a top-notch bookmaker.

This isn’t a one way discussion where you only show your bias side of the story and defame them.

They aren’t here to tell their side of the story, but we are here to try to help the situation and give it justice.

Some people will blindly agree with you and others will ask the questions to get to the bottom of the matter.

It’s up to you whether you want to answer them truthfully or not.

To any on-lookers it’s easy to see when someone is answering straight up or lying.

"and by the way i report this guy and his thread so it looks like the mods did action and delete it."
I'm guessing that you reported it after people called 'the poster of the other thread' out on it.

So this doesn't show anything then does it ?
Useless comment.

[KittiP]

@KittiP
Mr. Sherlock Holmes, why donīt you tell also this:
https://www.sportsbookreview.com/for...l#post28499020

Once again another face palm needed.

Clearly you wouldn’t cut it as a detective because the link that you just provided is the same link that I posted.

So to answer your question “why donīt you tell also this:”….well I did…

“I even post there also. So you mean i own here 3 Accounts in this Forum? What the hell?”

Yes that is what I mean.

[KittiP]

Not saying that you are multi accounting, but if we kept asking for screenshots from the owner of both of the posts and both of the posters kept supplying the information that we asked for, what do you think that we would see?
Obviously we wouldn't be able to tell with 100% certainty that the accounts were related or not, but do you think the results you push the accounts closer the the likelihood that they were related or further away?

It’s funny that you didn’t address this question.

But probably best not to for your sake, if the people dealing with your case(s) at WilliamHill see this thread then it might not be too good for you so I won’t push.

But one thing is for sure, if someone is exposing you, probably best not to come at them like you are to me.

Because 9 times out of 10 they will just keep exposing you.

[LAbra2k]

“I even post there also. So you mean i own here 3 Accounts in this Forum? What the hell?”

Yes that is what I mean.

You are definitly crazy.
For you Mr. Sherlock of Sportsbookreview, i have one Account@William Hill, i proof everything, send them every document which they needed and my account is VERIFIED, can you understand that, yes? And i have 1 Account here on Sportsbookreview, and not owning 40 Accounts, why should i? You are just a weird guy, who 1) have to much time in life 2) judging me to have now 3 Accounts

I'm guessing that you reported it after people called 'the poster of the other thread' out on it.

What goes wrong in your life to think so negative about people which you donīt know?

How about, if this User: ibrazhino is YOU? He still didnīt post here any comments after copying my Thread...I meet many guys like you in my life, conspiracy theorist but you are special KittiP. Kitti is by the way a female name, and youīr account is also new, even newer then my See how easy it is with conspiracy theory...
Or maybe you are from William Hill?
You are the one who is defending William Hill with non sense claims, so what. False claims and conspiracy...waste of time.

Anyway just think what you think, i donīt care about you stay away from my Thread. I ignore you from now on.

@optional
she is not only criticizing, every day some new weird lieīs about me. first, i tried to make it clear here and defend myself, this is what i thought but it is literally useless and hopeless with her.

isnīt it questionable, that this user who definitly copy my words is not replying anymore and Kitti is keep lying and claims that i own here now 3! accounts...my gosh.

Back to the topic: I did everything what they want from me and at the end of the day, they take my winnings. i wonīt give up on this. Iīm going step by step your advice, thank you.