1. #1
    polinho
    polinho's Avatar SBR Rookie
    Join Date: 07-18-18
    Posts: 6

    1xbet stole all the money i had on my account !

    Hello,

    First of all, if you lose more than you win, you will never have any problem with them. Logic.
    If you win a little bit, it will be ok.
    The problems will begin when you will win much more. Here is my story with 1XBET.

    - i bet since 2 or 3 years without any problem
    - i won money during the football season 2018 and World Cup
    - i did withdrawal without problem since one day, one has been rejected
    - i asked to their support why. They said their Security Department need to verify my identity
    - i already sent my ID card before but i did it again. After, they asked to make screenshots of my neteller account. I did it.
    - The same evening, it was impossible to connect to my account. I sent an email to ask why whithout answer
    - The next morning, i tried to connect to my account and it was ok this time. But what a surprise : all my money was GONE !
    - It didn't take long to understand why : they made 7 "fake" big bets (5 lost, 2 won) to empty my account
    - It remained only 130 euros on my account. The rest was gone.
    - I contacted their support and they faked the surprise. They asked to contact Security Department. The Security Department fakely asked to give a lot of information about computers i use to connect, my IPs, who knows my password.
    - The funny part is it was magicly possible to withdraw the 130 euros

    Now you know. They will steal your money if you win and you can't do anything.
    I will let you know if there is some updates but i am very pessimist about it.

  2. #2
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 59,433

    There have been many complaints about 1xbet but I have never heard of this with them before.

    If you submit a Sportsbook Complaint form SBR can have a manager in there look into this for you.
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: scofield324

  3. #3
    polinho
    polinho's Avatar SBR Rookie
    Join Date: 07-18-18
    Posts: 6

    I have done a Sportsbook Complaint, i hope it will work.

  4. #4
    lonnie55
    lonnie55's Avatar SBR MVP
    Join Date: 04-08-16
    Posts: 2,689

    Quote Originally Posted by Optional View Post
    There have been many complaints about 1xbet but I have never heard of this with them before.
    I'm pretty sure I've read about a similar case at 1xbet but I'm not sure if it was here or in another forum.

  5. #5
    polinho
    polinho's Avatar SBR Rookie
    Join Date: 07-18-18
    Posts: 6

    It was not me, my story happened yesterday. Maybe you remember on which forum you read this similar case ? It could help my case, thank's.
    Edit : i have read few topics about 1xbet, i see i am not alone. It's crazy this kind of bookmaker can do this. They make ads on SERIE A and TV and they have this kind of stealing behaviour with their customers.
    Last edited by polinho; 07-18-18 at 01:43 PM.

  6. #6
    BrianM
    BrianM's Avatar SBR Rookie
    Join Date: 05-28-18
    Posts: 3

    Obviously, money for advertisement are taken from the stolen deposits and frozen accounts

  7. #7
    lonnie55
    lonnie55's Avatar SBR MVP
    Join Date: 04-08-16
    Posts: 2,689

    Quote Originally Posted by BrianM View Post
    Obviously, money for advertisement are taken from the stolen deposits and frozen accounts
    Andrea Pirlo doesn't care

  8. #8
    semibluff
    Thanks for all the fish.
    semibluff's Avatar SBR MVP
    Join Date: 04-12-16
    Posts: 1,513

    There was a similar story posted about another book recently on SBR.

  9. #9
    jjgold
    jjgold's Avatar SBR Aristocracy
    Join Date: 07-20-05
    Posts: 388,189

    They are the worst book on the planet

    A NO PAY BOOK

    STAY FAR AWAY

  10. #10
    alex_as
    alex_as's Avatar SBR Hustler
    Join Date: 04-07-17
    Posts: 67

    There are many stories with the same method of stolen money from them in russian and ukranian forums. You can find them on http://forum.byw.ru/ and https://bookmaker-ratings.ru/complai...ker=11043-1174

  11. #11
    Poisec
    Poisec's Avatar SBR MVP
    Join Date: 07-22-18
    Posts: 1,215

    Quote Originally Posted by polinho View Post
    It was not me, my story happened yesterday. Maybe you remember on which forum you read this similar case ? It could help my case, thank's.
    Edit : i have read few topics about 1xbet, i see i am not alone. It's crazy this kind of bookmaker can do this. They make ads on SERIE A and TV and they have this kind of stealing behaviour with their customers.
    Why I am not surprised Seria A is ok to advertise this fraud of a bookmaker.

  12. #12
    jjgold
    jjgold's Avatar SBR Aristocracy
    Join Date: 07-20-05
    Posts: 388,189

    why would you even play there??

  13. #13
    Poisec
    Poisec's Avatar SBR MVP
    Join Date: 07-22-18
    Posts: 1,215

    Quote Originally Posted by polinho View Post
    Hello,

    First of all, if you lose more than you win, you will never have any problem with them. Logic.
    If you win a little bit, it will be ok.
    The problems will begin when you will win much more. Here is my story with 1XBET.

    - i bet since 2 or 3 years without any problem
    - i won money during the football season 2018 and World Cup
    - i did withdrawal without problem since one day, one has been rejected
    - i asked to their support why. They said their Security Department need to verify my identity
    - i already sent my ID card before but i did it again. After, they asked to make screenshots of my neteller account. I did it.
    - The same evening, it was impossible to connect to my account. I sent an email to ask why whithout answer
    - The next morning, i tried to connect to my account and it was ok this time. But what a surprise : all my money was GONE !
    - It didn't take long to understand why : they made 7 "fake" big bets (5 lost, 2 won) to empty my account
    - It remained only 130 euros on my account. The rest was gone.
    - I contacted their support and they faked the surprise. They asked to contact Security Department. The Security Department fakely asked to give a lot of information about computers i use to connect, my IPs, who knows my password.
    - The funny part is it was magicly possible to withdraw the 130 euros

    Now you know. They will steal your money if you win and you can't do anything.
    I will let you know if there is some updates but i am very pessimist about it.
    Its good you file a complaint here, but try to contact their gambling license directly:

    All 1xbet.com products are jointly operated by Exinvest Limited and 1xCorp N.V registered address DR. M.J Hugenholtzweg Z/N UTS Gebouw, Curacao, a company licensed and regulated by the laws of Curacao under Curacao eGaming license No. 1668/JAZ. Payments are processed by Exinvest Limited registered address Chirosima, 2, Levanta Court, Block A, 1st floor, flat/office 101, 3055, Limassol, Cyprus, as per agreement between the two companies.

    Best of luck mate, keep us informed

  14. #14
    polinho
    polinho's Avatar SBR Rookie
    Join Date: 07-18-18
    Posts: 6

    Do you think there is any chance to work ?

  15. #15
    Poisec
    Poisec's Avatar SBR MVP
    Join Date: 07-22-18
    Posts: 1,215

    Quote Originally Posted by polinho View Post
    Do you think there is any chance to work ?
    Nothing to lose, try to contact the manager of their license, and attach the mails as a proof + screen shots of the bets you never placed.

    Here https://validator.curacao-egaming.co...3dca76fe0b5c3d

    "File a complaint" on the bottom of the page.

  16. #16
    clockwise1965
    clockwise1965's Avatar SBR Hall of Famer
    Join Date: 10-01-13
    Posts: 6,753

    I did see a similar complaint next door several months ago. You may want to look into this.

  17. #17
    moojoo
    moojoo's Avatar SBR Wise Guy
    Join Date: 09-02-16
    Posts: 938

    Polinho dont have high hopes. They are biggest thievs on earth.

  18. #18
    polinho
    polinho's Avatar SBR Rookie
    Join Date: 07-18-18
    Posts: 6

    Quote Originally Posted by clockwise1965 View Post
    I did see a similar complaint next door several months ago. You may want to look into this.
    Thank you for your reply. So i read your post, but you didn't update the end of your story ? What happened then ?

  19. #19
    Poisec
    Poisec's Avatar SBR MVP
    Join Date: 07-22-18
    Posts: 1,215

    Any news?

  20. #20
    polinho
    polinho's Avatar SBR Rookie
    Join Date: 07-18-18
    Posts: 6

    No news for now from complaints. And the Security Department of 1xbet stopped replying to my questions...

  21. #21
    frenchbettor
    frenchbettor's Avatar SBR High Roller
    Join Date: 12-02-19
    Posts: 115

    Hey Any update about this one?

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