1. #1
    polinho
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    Join Date: 07-18-18
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    1xbet stole all the money i had on my account !

    Hello,

    First of all, if you lose more than you win, you will never have any problem with them. Logic.
    If you win a little bit, it will be ok.
    The problems will begin when you will win much more. Here is my story with 1XBET.

    - i bet since 2 or 3 years without any problem
    - i won money during the football season 2018 and World Cup
    - i did withdrawal without problem since one day, one has been rejected
    - i asked to their support why. They said their Security Department need to verify my identity
    - i already sent my ID card before but i did it again. After, they asked to make screenshots of my neteller account. I did it.
    - The same evening, it was impossible to connect to my account. I sent an email to ask why whithout answer
    - The next morning, i tried to connect to my account and it was ok this time. But what a surprise : all my money was GONE !
    - It didn't take long to understand why : they made 7 "fake" big bets (5 lost, 2 won) to empty my account
    - It remained only 130 euros on my account. The rest was gone.
    - I contacted their support and they faked the surprise. They asked to contact Security Department. The Security Department fakely asked to give a lot of information about computers i use to connect, my IPs, who knows my password.
    - The funny part is it was magicly possible to withdraw the 130 euros

    Now you know. They will steal your money if you win and you can't do anything.
    I will let you know if there is some updates but i am very pessimist about it.

  2. #2
    Optional
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    There have been many complaints about 1xbet but I have never heard of this with them before.

    If you submit a Sportsbook Complaint form SBR can have a manager in there look into this for you.

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  3. #3
    polinho
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    I have done a Sportsbook Complaint, i hope it will work.

  4. #4
    lonnie55
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    Quote Originally Posted by Optional View Post
    There have been many complaints about 1xbet but I have never heard of this with them before.
    I'm pretty sure I've read about a similar case at 1xbet but I'm not sure if it was here or in another forum.

  5. #5
    polinho
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    It was not me, my story happened yesterday. Maybe you remember on which forum you read this similar case ? It could help my case, thank's.
    Edit : i have read few topics about 1xbet, i see i am not alone. It's crazy this kind of bookmaker can do this. They make ads on SERIE A and TV and they have this kind of stealing behaviour with their customers.
    Last edited by polinho; 07-18-18 at 01:43 PM.

  6. #6
    BrianM
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    Obviously, money for advertisement are taken from the stolen deposits and frozen accounts

  7. #7
    lonnie55
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    Quote Originally Posted by BrianM View Post
    Obviously, money for advertisement are taken from the stolen deposits and frozen accounts
    Andrea Pirlo doesn't care

  8. #8
    semibluff
    refuses to update status
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    There was a similar story posted about another book recently on SBR.

  9. #9
    jjgold
    Update your status
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    Join Date: 07-20-05
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    They are the worst book on the planet

    A NO PAY BOOK

    STAY FAR AWAY

  10. #10
    alex_as
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    There are many stories with the same method of stolen money from them in russian and ukranian forums. You can find them on http://forum.byw.ru/ and https://bookmaker-ratings.ru/complai...ker=11043-1174

  11. #11
    Poisec
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    Quote Originally Posted by polinho View Post
    It was not me, my story happened yesterday. Maybe you remember on which forum you read this similar case ? It could help my case, thank's.
    Edit : i have read few topics about 1xbet, i see i am not alone. It's crazy this kind of bookmaker can do this. They make ads on SERIE A and TV and they have this kind of stealing behaviour with their customers.
    Why I am not surprised Seria A is ok to advertise this fraud of a bookmaker.

  12. #12
    jjgold
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    why would you even play there??

  13. #13
    Poisec
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    Quote Originally Posted by polinho View Post
    Hello,

    First of all, if you lose more than you win, you will never have any problem with them. Logic.
    If you win a little bit, it will be ok.
    The problems will begin when you will win much more. Here is my story with 1XBET.

    - i bet since 2 or 3 years without any problem
    - i won money during the football season 2018 and World Cup
    - i did withdrawal without problem since one day, one has been rejected
    - i asked to their support why. They said their Security Department need to verify my identity
    - i already sent my ID card before but i did it again. After, they asked to make screenshots of my neteller account. I did it.
    - The same evening, it was impossible to connect to my account. I sent an email to ask why whithout answer
    - The next morning, i tried to connect to my account and it was ok this time. But what a surprise : all my money was GONE !
    - It didn't take long to understand why : they made 7 "fake" big bets (5 lost, 2 won) to empty my account
    - It remained only 130 euros on my account. The rest was gone.
    - I contacted their support and they faked the surprise. They asked to contact Security Department. The Security Department fakely asked to give a lot of information about computers i use to connect, my IPs, who knows my password.
    - The funny part is it was magicly possible to withdraw the 130 euros

    Now you know. They will steal your money if you win and you can't do anything.
    I will let you know if there is some updates but i am very pessimist about it.
    Its good you file a complaint here, but try to contact their gambling license directly:

    All 1xbet.com products are jointly operated by Exinvest Limited and 1xCorp N.V registered address DR. M.J Hugenholtzweg Z/N UTS Gebouw, Curacao, a company licensed and regulated by the laws of Curacao under Curacao eGaming license No. 1668/JAZ. Payments are processed by Exinvest Limited registered address Chirosima, 2, Levanta Court, Block A, 1st floor, flat/office 101, 3055, Limassol, Cyprus, as per agreement between the two companies.

    Best of luck mate, keep us informed

  14. #14
    polinho
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    Do you think there is any chance to work ?

  15. #15
    Poisec
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    Quote Originally Posted by polinho View Post
    Do you think there is any chance to work ?
    Nothing to lose, try to contact the manager of their license, and attach the mails as a proof + screen shots of the bets you never placed.

    Here https://validator.curacao-egaming.co...3dca76fe0b5c3d

    "File a complaint" on the bottom of the page.

  16. #16
    clockwise1965
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    I did see a similar complaint next door several months ago. You may want to look into this.

  17. #17
    moojoo
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    Polinho dont have high hopes. They are biggest thievs on earth.

  18. #18
    polinho
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    Quote Originally Posted by clockwise1965 View Post
    I did see a similar complaint next door several months ago. You may want to look into this.
    Thank you for your reply. So i read your post, but you didn't update the end of your story ? What happened then ?

  19. #19
    Poisec
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    Any news?

  20. #20
    polinho
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    No news for now from complaints. And the Security Department of 1xbet stopped replying to my questions...

  21. #21
    frenchbettor
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    Hey Any update about this one?

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