Hi,i placed a bet on Betfair bookmaker on 27.10.2017 and that bet won.After match is finished i received message that my account is frozen and game under investigation and they will answer in 14 days.After 14 days they responded that account is still frozen with all my balance also frozen and investigation may be long for several months,maybe longer! After that i immediately send them email but from that moment Betfair bookmaker not responding at all! I sent them several emails but without success.
Also I wrote to Ibas regard to my problem and they say they receive my problem and they will respond me in 12-14 weeks.Today,16 weeks is passed and I did not get anwer even from Ibas ! I really dont know what to do,my money is fozen,nobody answer me and i'm lost,dont know where to write about my problem.Please suggest me what to do...Thanks in advance