1. #1
    Camma23
    Camma23's Avatar Become A Pro!
    Join Date: 11-17-14
    Posts: 17
    Betpoints: 256

    Noxwin is not paying me

    Few days ago they disabled their sport section so for me this bookmaker became useless.
    I've 2,265.56 EUR on my account and after I asked a withdrawal for the whole amount, they suggested me via live chat to split it into more parts and ask smaller amounts. I did like this and I asked for 1/3 of it, around 755 euros. Nothing changed because my withdrawal is still pending since a week (even if Skrill is an instant payment method). Moreover they suggested me to write to their financial department via mail, but i I got no answer from them. Also they are not answering anymore to live chat as you find a long queue at any time, that never ends also if you wait the (fake) eta. This behaviour is very suspicious and weird. It's first time I withdraw from them, and for sure last time I'll play with them, if things are like this.

    Someone had same? how you did? what do you suggest? any input welcome

  2. #2
    Camma23
    Camma23's Avatar Become A Pro!
    Join Date: 11-17-14
    Posts: 17
    Betpoints: 256

    after 20 days from my withdrawal request, yesterday they sent me this via email but ofc no money......I'm so frustrated. Don't know what to do

    ##-Please type your reply above this line-##
    Hi,

    Your withdrawal is still pending.
    We will escalate it to our relevant department.

    You will receive it soon.

    Regards,
    Noxwin

  3. #3
    SBR drew
    SBR drew's Avatar Administrator
    Join Date: 01-08-18
    Posts: 848
    Betpoints: 5329

    If you would like assistance here please fill out a complaint form. We can look into this for you.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 04/19/2018

    $20
    Angelman
    donation 02/15/2018


  4. #4
    Jude2003
    Jude2003's Avatar Become A Pro!
    Join Date: 06-30-15
    Posts: 17
    Betpoints: 36

    I was "happy" to open account here before they closed. Verification was long, but then i made 90$ request, and they paid in 3 days, than 95$, and they paid in 2 days. Last 45$ they paid in the same day, or after this. So if you want to recieve money faster - try to make some little requests.

  5. #5
    Camma23
    Camma23's Avatar Become A Pro!
    Join Date: 11-17-14
    Posts: 17
    Betpoints: 256

    Quote Originally Posted by SBR drew View Post
    If you would like assistance here please fill out a complaint form. We can look into this for you.
    I did it few weeks ago. Pls give a look. Btw I did it again to be sure

  6. #6
    SBR Forum
    Update your status
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 3,977
    Betpoints: 201592

    We have requested comment from Noxwin.

    SBR Bash
    Punta Cana
    Attendee 2/4/2017

    SBR Bash
    Punta Cana
    Attendee 1/31/2015


  7. #7
    Tom R.
    Tom R.'s Avatar Become A Pro!
    Join Date: 08-17-13
    Posts: 38
    Betpoints: 468

    I placed withdraw request (330 USD) in March, 13
    They sent money in April, 6

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