I recently made a deposit for bitcoin for $500 cad since my account is in cad funds. I sent them exactly 0.04165339 bitcoin which at the time was for $505 cad ( now even more )After receiving my deposit betdsi credited my account with only $400 cad. My betdsi account is in cad currency.
After talking to there live chat and on the phone with them they have told me they only work with usd for bitcoin. which $500cad is worth roughly $400 usd, But my betdsi account is still in cad currency so they only credited me with $400 cad when i sent them $500 worth.They won't do anything about this for me or send me back my bitcoin and i am losing over $100 because of this.
This is also not the first time i have made a deposit with bitcoin, have made multiple deposits with bitcoin and has never been an issue, Always getting the amount i was supposed to, One being as recent as 2 weeks ago even.
I am a regular sports bettor across 15+ sites, most of which take bitcoin and never run into this problem before ( my account is in cad anywhere that allows for it ).
I even asked them to change my account to usd then so i would have the right amount and still they would not do this for me.
I see this as a scam and they won't do anything about it for me and i am out my $100, I highly recommend everyone to bet elsewhere.