1. #1
    fedex11204
    fedex11204's Avatar Become A Pro!
    Join Date: 08-14-05
    Posts: 275
    Betpoints: 1273

    Crsportsbet has closed my account.

    They have closed my account and this is the email I got



    Hello Chaim,

    We have done an extensive analysis on your account history: wagering, payouts and deposits, as well as chat transcripts, phone conversations and emails.

    - You have been our customer since April 2017.
    - You have played consistently for few months.
    - Your 3 deposits have been refunded for total of $1000
    - You have a current balance of $11342 and you will receive the pending balance via Money orders within the next 90 days.

    Our Wagering Risk Management Department has determined that after analyzing your betting behavior you cannot be considered a recreational player.

    Your behavior is against the following website terms and conditions:

    https://www.crsportsbet.ag/terms.html

    ACCOUNT HOLDER TERMS AND CONDITIONS
    10. We cater to recreational players only. Any professional, steam, or syndicate players will have their accounts closed immediately and funds at the moment will be confiscated.

    Based on this, your accounts are CLOSED as of this moment. No more betting action will be taken from you in any manner.

    We have discussed your case with our affiliates and referral sites. They are aware of the situation.

    We would like to thank you and we wish you the best of lucks in your future endeavors.

    Regards,

    Albert Fisher
    Risk and compliance
    finance@crsportsbet.ag
    Last edited by Optional; 07-05-17 at 12:02 PM. Reason: OP requested title change

    SBR Founder Join Date: 8/14/2005


  2. #2
    Buffalo Nickle
    Buffalo Nickle's Avatar SBR PRO
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 877

    That's a change in attitude. At least you got your money back.

  3. #3
    themike78
    themike78's Avatar Become A Pro!
    Join Date: 07-01-13
    Posts: 2,044
    Betpoints: 5369

    Why not play with a better book? You actually deposited money with those guys?

  4. #4
    Buffalo Nickle
    Buffalo Nickle's Avatar SBR PRO
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 877

    You did run it up a lot. How did you have such a run? Were you hitting off lines or chasing steam? Seems you had a little something going.

  5. #5
    HedgeHog
    HedgeHog's Avatar SBR PRO
    Join Date: 09-11-07
    Posts: 8,623
    Betpoints: 4427

    I'm confused. Are they agreeing to pay your entire balance in 90 days (which is not theft) or just returning your deposit (which is theft)?

    BTP
    Week 11
    4-1-0 513 pts

    BTP
    Week 9
    3-1-1 278 pts


  6. #6
    Buffalo Nickle
    Buffalo Nickle's Avatar SBR PRO
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 877

    It reads like he is being paid the balance. He may have oversweated this one.

  7. #7
    fedex11204
    fedex11204's Avatar Become A Pro!
    Join Date: 08-14-05
    Posts: 275
    Betpoints: 1273

    Quote Originally Posted by Buffalo Nickle View Post
    You did run it up a lot. How did you have such a run? Were you hitting off lines or chasing steam? Seems you had a little something going.
    What steam I usually got the worst lines I just got hot and saw things clearly...everyone has a run in their time.

    SBR Founder Join Date: 8/14/2005


  8. #8
    fedex11204
    fedex11204's Avatar Become A Pro!
    Join Date: 08-14-05
    Posts: 275
    Betpoints: 1273

    I was supposed to get paid by today a *********** for $1000 and get tracking info for $2000 but now they have completely changed the story like they have time and time again.

    SBR Founder Join Date: 8/14/2005


  9. #9
    Buffalo Nickle
    Buffalo Nickle's Avatar SBR PRO
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 877

    Quote Originally Posted by fedex11204 View Post
    What steam I usually got the worst lines I just got hot and saw things clearly...everyone has a run in their time.
    So you were just betting away and making fairly large bets? That is usually the way it happens. Most of these books give you the boot when you do that. That seems like all this may be.

  10. #10
    fedex11204
    fedex11204's Avatar Become A Pro!
    Join Date: 08-14-05
    Posts: 275
    Betpoints: 1273

    Why am I waiting 90 days ...you want to boot me ....first pay me up and then boot me don't make me wait 90 days after I have already waited over a month for a payout.

    SBR Founder Join Date: 8/14/2005


  11. #11
    Buffalo Nickle
    Buffalo Nickle's Avatar SBR PRO
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 877

    Quote Originally Posted by fedex11204 View Post
    Why am I waiting 90 days ...you want to boot me ....first pay me up and then boot me don't make me wait 90 days after I have already waited over a month for a payout.
    If they could pay you, they would. Nothing has changed. They just kicked you out. You still have the problem of getting paid.

  12. #12
    HedgeHog
    HedgeHog's Avatar SBR PRO
    Join Date: 09-11-07
    Posts: 8,623
    Betpoints: 4427

    Quote Originally Posted by fedex11204 View Post
    Why am I waiting 90 days ...you want to boot me ....first pay me up and then boot me don't make me wait 90 days after I have already waited over a month for a payout.
    Because you're dealing with a D- Book--obviously. I get it because I have dealt with this situation a few times before, most recently with 1 Vice (and it eventually worked out where I recovered my full 12k). What I would do is respond to their email and get on a payment plan with them for your remaining balance. They have admitted in writing to owing your balance and a goal to settle it w/i the next 3 months. So ask them how they plan on accomplishing this, and keep them to this schedule via pressure with SBR (assuming you filed a complaint with them). Until then, I would tone down the thievery rhetoric as it could only hurt. Right now it's "only" a slow-pay situation. Just my 2 cents.
    Hope it all works out

    BTP
    Week 11
    4-1-0 513 pts

    BTP
    Week 9
    3-1-1 278 pts


  13. #13
    DwightShrute
    I don't believe you ... please continue
    DwightShrute's Avatar Become A Pro!
    Join Date: 01-17-09
    Posts: 41,835
    Betpoints: 1519

    any company can decide who can bet at their place. Many books have that policy for non recreational bettors. It sucks sometimes but that's their right. As long as they pay you what they owe you, then that's a good thing on their part. You have plenty of other books to choose from.
    Last edited by DwightShrute; 07-04-17 at 10:05 PM.

  14. #14
    fedex11204
    fedex11204's Avatar Become A Pro!
    Join Date: 08-14-05
    Posts: 275
    Betpoints: 1273

    Quote Originally Posted by HedgeHog View Post
    Because you're dealing with a D- Book--obviously. I get it because I have dealt with this situation a few times before, most recently with 1 Vice (and it eventually worked out where I recovered my full 12k). What I would do is respond to their email and get on a payment plan with them for your remaining balance. They have admitted in writing to owing your balance and a goal to settle it w/i the next 3 months. So ask them how they plan on accomplishing this, and keep them to this schedule via pressure with SBR (assuming you filed a complaint with them). Until then, I would tone down the thievery rhetoric as it could only hurt. Right now it's "only" a slow-pay situation. Just my 2 cents.
    Hope it all works out

    Supposedly they have a good relationship with Jim at OSGA is he any good in resolving these kind of situations?

    SBR Founder Join Date: 8/14/2005


  15. #15
    Buffalo Nickle
    Buffalo Nickle's Avatar SBR PRO
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 877

    Quote Originally Posted by fedex11204 View Post
    Supposedly they have a good relationship with Jim at OSGA is he any good in resolving these kind of situations?
    Do you even have a situation? Are you outside the payment timeframe? You've been sweating bullets over this from the start. Just give them some time to pay out. They have been having troubles either due to processors or lack of funds. Regardless, they are not going to pay out any faster. After a couple of months, maybe try to get the ball rolling.

  16. #16
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 30,287
    Betpoints: 1903

    Quote Originally Posted by HedgeHog View Post

    Because you're dealing with a D- Book--obviously. I get it because I have dealt with this situation a few times before, most recently with 1 Vice (and it eventually worked out where I recovered my full 12k). What I would do is respond to their email and get on a payment plan with them for your remaining balance. They have admitted in writing to owing your balance and a goal to settle it w/i the next 3 months. So ask them how they plan on accomplishing this, and keep them to this schedule via pressure with SBR (assuming you filed a complaint with them). Until then, I would tone down the thievery rhetoric as it could only hurt. Right now it's "only" a slow-pay situation. Just my 2 cents.
    Hope it all works out
    This is good advice.

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  17. #17
    fedex11204
    fedex11204's Avatar Become A Pro!
    Join Date: 08-14-05
    Posts: 275
    Betpoints: 1273

    They hang up the phone on me I can't even talk to them and when I try to chat with them they disconnect the chat.

    SBR Founder Join Date: 8/14/2005


  18. #18
    fedex11204
    fedex11204's Avatar Become A Pro!
    Join Date: 08-14-05
    Posts: 275
    Betpoints: 1273

    And Management is only available via email but they never respond to my email.

    SBR Founder Join Date: 8/14/2005


  19. #19
    Buffalo Nickle
    Buffalo Nickle's Avatar SBR PRO
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 877

    Quote Originally Posted by fedex11204 View Post
    And Management is only available via email but they never respond to my email.
    It seems you might have gotten on their bad side somehow.

  20. #20
    captrobey
    captrobey's Avatar SBR PRO
    Join Date: 09-02-10
    Posts: 6,980
    Betpoints: 12

    I hate when a book uses that recreational betting excuse. How can you eve prove it? It is like when a casino kicks you out because they think you count cards. Which is basically using your mind anyways but any excuse to not pay you.

    BTP
    Week 11
    3-2-0 238 pts


  21. #21
    fedex11204
    fedex11204's Avatar Become A Pro!
    Join Date: 08-14-05
    Posts: 275
    Betpoints: 1273

    So interestingly I called FedEx and a label from Costa Rica to my address was created yesterday but nothing shipped out......did they change their mind?

    SBR Founder Join Date: 8/14/2005


  22. #22
    Buffalo Nickle
    Buffalo Nickle's Avatar SBR PRO
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 877

    Quote Originally Posted by fedex11204 View Post
    So interestingly I called FedEx and a label from Costa Rica to my address was created yesterday but nothing shipped out......did they change their mind?
    Keep us updated. Should have some solid news by football.

  23. #23
    dimaggio8
    dimaggio8's Avatar SBR PRO
    Join Date: 05-14-09
    Posts: 324
    Betpoints: 36

    Quote Originally Posted by fedex11204 View Post
    So interestingly I called FedEx and a label from Costa Rica to my address was created yesterday but nothing shipped out......did they change their mind?
    A few of their policies have changed over the past few days and something for you to be aware of especially with payouts that would affect you. It is now 30 days not 21, that has changed. If it's over 30 days now, then that is a problem.

    PAYOUTS POLICY

    1. Person to Person Payouts
      1. One payout request allowed every 7 business days.
        Payouts for $499 or less have a $40 Fee
        Payouts for $500 or more have a $50 Fee
      2. There is a maximum $1000 maximum payout per player per week
      3. Every player has the right for 1 Free Payout per week

    2. Check/MoneyOrder Payout
      1. Time frame is within 30 business days, depending on mail service (no other payout can be requested until the first delivery has been received)
      2. We allow 1 Free Payout per week for active depositing clients
      3. Check/*********** is sent via courier

    BTP
    Week 8
    5-0-0 469 pts


  24. #24
    fedex11204
    fedex11204's Avatar Become A Pro!
    Join Date: 08-14-05
    Posts: 275
    Betpoints: 1273

    SBR Mods or Administrators any update would be nice to know someone is working on it. Also please if you have nothing constructive to add please keep it to yourself and I thank you in advance for doing so.

    SBR Founder Join Date: 8/14/2005


  25. #25
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 30,287
    Betpoints: 1903

    Quote Originally Posted by fedex11204 View Post
    SBR Mods or Administrators any update would be nice to know someone is working on it. Also please if you have nothing constructive to add please keep it to yourself and I thank you in advance for doing so.
    As I explained by PM, there really isn't anything to 'work on'.

    This is the crsportsbet time frame other players have reported before.

    I do not think 90 days is reasonable when they choose to shut an account down, and definitely understand being annoyed by it, but that's not going to change things. Play it smart. If they don't meet their commitment then jump up and down. But I think you will find they will pay you, even if it might not be until day 89. :\

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  26. #26
    fedex11204
    fedex11204's Avatar Become A Pro!
    Join Date: 08-14-05
    Posts: 275
    Betpoints: 1273

    Well I mean shouldn't a downgrade be in the offing for doing shady tactics with me and are they even solvent considering they just changed again the payouts timeframe to 30 business days

    SBR Founder Join Date: 8/14/2005


  27. #27
    Buffalo Nickle
    Buffalo Nickle's Avatar SBR PRO
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 877

    Quote Originally Posted by fedex11204 View Post
    Well I mean shouldn't a downgrade be in the offing for doing shady tactics with me and are they even solvent considering they just changed again the payouts timeframe to 30 business days
    If they pay you, they are D-. Keep us updated.

  28. #28
    fedex11204
    fedex11204's Avatar Become A Pro!
    Join Date: 08-14-05
    Posts: 275
    Betpoints: 1273

    They are a D now though

    SBR Founder Join Date: 8/14/2005


  29. #29
    Buffalo Nickle
    Buffalo Nickle's Avatar SBR PRO
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 877

    It's about right. This book has not really had any issues other than slowpays.

  30. #30
    fedex11204
    fedex11204's Avatar Become A Pro!
    Join Date: 08-14-05
    Posts: 275
    Betpoints: 1273

    But as of now I am now officially the one with the slowest pay after requesting my first payout more than a month ago on June 5th its more than a month and they're telling me I may have to wait another 90 days to be paid out in full which is beyond ludicrous

    SBR Founder Join Date: 8/14/2005


  31. #31
    Buffalo Nickle
    Buffalo Nickle's Avatar SBR PRO
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 877

    Slowpays and D books go hand in hand. If they get you paid 12K in 90 days, I will be impressed based on what I have seen thus far.

  32. #32
    HedgeHog
    HedgeHog's Avatar SBR PRO
    Join Date: 09-11-07
    Posts: 8,623
    Betpoints: 4427

    Quote Originally Posted by fedex11204 View Post
    But as of now I am now officially the one with the slowest pay after requesting my first payout more than a month ago on June 5th its more than a month and they're telling me I may have to wait another 90 days to be paid out in full which is beyond ludicrous
    Could be worse. It took 10 months for me to collect my 12k from 1 Vice. It's the price we pay for playing at lesser Books.

    BTP
    Week 11
    4-1-0 513 pts

    BTP
    Week 9
    3-1-1 278 pts


  33. #33
    fedex11204
    fedex11204's Avatar Become A Pro!
    Join Date: 08-14-05
    Posts: 275
    Betpoints: 1273

    So why was 1Vice upgraded lately

    SBR Founder Join Date: 8/14/2005


  34. #34
    Buffalo Nickle
    Buffalo Nickle's Avatar SBR PRO
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 877

    Quote Originally Posted by fedex11204 View Post
    So why was 1Vice upgraded lately
    Under new management.

  35. #35
    TIP_EU
    TIP_EU's Avatar Become A Pro!
    Join Date: 05-27-14
    Posts: 19
    Betpoints: 313

    For when the F rating for these scammers?

    The only way for them to pay before is for SBR to put the F rating.

    They do not have risk management and your account balance will not be paid.

    The 90 days is October, it is ridiculous to wait until October to charge 1000 dollars more being generous.

    That balance will never be received, and by the time SBR puts the F rating open another sportsbook and call back the same players.

    Unfortunately this is going to be like this:

    1: Account closed (they have no money to pay) 07/01/2017

    2: 11,000 pending balance

    3: MO 1000 USD (October 2017)

    4: December 2017 10,000 pending balance

    5: No more response to your emails.


    Where is Kennedy?????? Eating at Subway????

1234 ... Last
Top