1. #1
    frend
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    BetOnline cut my balance for - 54 000$ per casino glitch

    Edit by SBR: We spoke with BetOnline on this.

    In summary, a casino software malfunction allowed users to increase the amount of their bet stake without their balance being deducted from. Essentially, players could bet with air money, and in this specific complaint the user turned $140 into $54k. If there was a dealer push or a win he received the value of the raise bet into his balance all the way up into $54k.

    The player was contacted by a BetOnline manager who explained the exploit, the same as was done in other cases. In a majority of the cases the users were happy to receive free money for the inconvenience. In this case, the player accepted a settlement but then retracted his acceptance, and admitted in his own words to taking a shot. This eroded the good faith BetOnline tried to extend, so naturally the (extremely generous) compensation is off the table.


    -------------

    Bet online complain.
    I was playing the online slot game caribian poker at BetOnline ,then im playing beting on sport and financical . im play olmost 2 days .my won wager was around 30k. when im play caribian poker my balance go up and down, when im see slots give money im up bet to 100 per spin .after cople won spin im make bet again 5 per spin. i have screen shot for my history beting.
    Please help me with this SBR. These guys are trying still money.
    if this post not help take some kompensacion im will create same evrywere wheare i can.

    moderator,can i show my screan shot with my transaction ?
    Last edited by SBR Forum; 07-22-17 at 11:53 AM. Reason: added reply
    Points Awarded:

    trytrytry gave frend 3 Betpoint(s) for this post.


  2. #2
    Optional
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    Hi Frend. It's difficult to understand what you are saying there really.

    From your thread title it sounds like you had some casino winnings voided.

    If you fill in an SBR sportsbook complaint form we might be able to help find out more from BOL for you.

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  3. #3
    frend
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    im won some money in slots . also i won alot in sportbok. can i show my play history?
    ok. im will aplay complain

  4. #4
    TheMoneyShot
    This Is How We Roll In Tha D
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    How the hell did this guy GO PRO in 1 day?

  5. #5
    big joe 1212
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    here we go again

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  6. #6
    Optional
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    Quote Originally Posted by frend View Post
    im won some money in slots . also i won alot in sportbok. can i show my play history?
    ok. im will aplay complain
    Sure.

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  7. #7
    frend
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    Last edited by frend; 07-01-17 at 07:08 PM.

  8. #8
    frend
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    Last edited by frend; 07-01-17 at 07:09 PM.

  9. #9
    frend
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  10. #10
    Optional
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    Quote Originally Posted by TheMoneyShot View Post
    How the hell did this guy GO PRO in 1 day?
    You can get a limited type of pro membership on joining if you have a sponsor sportsbook account already.

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  11. #11
    Kindred
    Bitcoin=Freedom
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    Quote Originally Posted by Optional View Post
    You can get a limited type of pro membership on joining if you have a sponsor sportsbook account already.
    As long as you don't live in the land of the free then you can't go pro with a sportsbook...but hey we are free to play the lotto with criminal odds and payouts
    Nomination(s):
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    175 pts

    3-QUESTION
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  12. #12
    frend
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    im recive mail from betonline suport.
    ""
    This is Kaykay from Player Services. Hoping you are well by the time you receive this email.

    Just to inform you once again that your account was already review and inform to you that the financial wager was cancel and not valid, due to the funds that you used to make does wager it was from the casino glitch that add funds to your account that you did not have, no need to keep replying, the adjustment was already made and no other review will be made to the account. ""
    they have one ansver in evry my reciving mail. they dont wona pay a pany . just still my money .

    but my balance wos 126$ so evry my won wager has to * on koeficient in match.


    1453137657 Sunday, June 18, 2017 Wager Won $3,640.00
    1453137488 Sunday, June 18, 2017 Wager Won $1,909.09
    1453134796 Sunday, June 18, 2017 Wager Won $1,909.09
    1453134682 Sunday, June 18, 2017 Wager Won $1,925.93

    358914573 Sunday, June 18, 2017 1 Wager(s) Placed $1,000.00 * 3.64 = 3640 3.64 * 126= 458
    358914565 Sunday, June 18, 2017 1 Wager(s) Placed $1,000.00 * 1.90 = 1900 1.90 * 126= 239
    358914547 Sunday, June 18, 2017 1 Wager(s) Placed $1,000.00 * 1.90 = 1900 1.90 * 126= 239
    358914535 Sunday, June 18, 2017 1 Wager(s) Placed $1,000.00 * 1.92 = 1920 1.92 * 126 = 241

    358971235 Monday, June 19, 2017 Financials Credit Tr ... $360.00
    358970976 Monday, June 19, 2017 Financials Debit Tra ... $200.00 * 1.8 = 360 1.8* 126 = 226

    358942243 Monday, June 19, 2017 Wager Won $619.78
    358941254 Monday, June 19, 2017 Wager(s) Placed $400.00 * 1.54 = 619 1.54* 126 = 194

    358971456 Monday, June 19, 2017 Financials Debit Tra ... $1,085.00 * 1.82 = 1980 1.82* 126 = 229
    358971352 Monday, June 19, 2017 Financials Debit Tra ... $1,100.00 * 1.63 = 1800
    358971295 Monday, June 19, 2017 Financials Debit Tra ... $1,000.00 * 1.08 = 1085 1.08* 126 = 136

    358971799 Monday, June 19, 2017 Financials Credit Tr ... $1,980.00
    358971798 Monday, June 19, 2017 Financials Credit Tr ... $1,800.00
    358971488 Monday, June 19, 2017 Financials Credit Tr ... $1,085.00


    358972217 Monday, June 19, 2017 Financials Debit Tra ... $1,000.00 * 1.8 = 1800 1.8* 126 = 226
    358971827 Monday, June 19, 2017 Financials Debit Tra ... $2,000.00 * 1.6 = 3200 1.6* 126 = 201

    358972509 Monday, June 19, 2017 Financials Credit Tr ... $1,800.00
    358972506 Monday, June 19, 2017 Financials Credit Tr ... $3,240.00

    358973856 Monday, June 19, 2017 Financials Credit Tr ... $4,500.00
    358973853 Monday, June 19, 2017 Financials Credit Tr ... $4,500.00
    358973073 Monday, June 19, 2017 Financials Debit Tra ... $2,500.00 * 1.8 = 4500 1.8* 126 = 226
    358973066 Monday, June 19, 2017 Financials Debit Tra ... $2,500.00 * 1.8 = 4500 1.8* 126 = 226

    358974782 Monday, June 19, 2017 Financials Credit Tr ... $1,700.00
    358974774 Monday, June 19, 2017 Financials Credit Tr ... $1,700.00
    358974767 Monday, June 19, 2017 Financials Credit Tr ... $1,700.00
    358974760 Monday, June 19, 2017 Financials Credit Tr ... $1,700.00
    358974752 Monday, June 19, 2017 Financials Credit Tr ... $1,700.00

    358974746 Monday, June 19, 2017 Financials Debit Tra ... $1,000.00 * 1.7 = 1700 1.7* 126 = 214
    358974738 Monday, June 19, 2017 Financials Debit Tra ... $1,000.00 * 1.7 = 1700 1.7* 126 = 214
    358974727 Monday, June 19, 2017 Financials Debit Tra ... $1,000.00 * 1.7 = 1700 1.7* 126 = 214
    358974721 Monday, June 19, 2017 Financials Debit Tra ... $1,000.00 * 1.7 = 1700 1.7* 126 = 214
    358974717 Monday, June 19, 2017 Financials Debit Tra ... $1,000.00 * 1.7 = 1700 1.7* 126 = 214

    358975270 Monday, June 19, 2017 Financials Debit Tra ... $1,000.00 * 1.7 = 1700 1.7* 126 = 214
    358975282 Monday, June 19, 2017 Financials Credit Tr ... $1,700.00

    358975487 Monday, June 19, 2017 Financials Credit Tr ... $1,700.00
    358975473 Monday, June 19, 2017 Financials Credit Tr ... $1,700.00
    358975458 Monday, June 19, 2017 Financials Debit Tra ... $1,000.00 * 1.7 = 1700 1.7* 126 = 214
    358975439 Monday, June 19, 2017 Financials Credit Tr ... $1,700.00
    358975382 Monday, June 19, 2017 Financials Debit Tra ... $1,000.00 * 1.7 = 1700 1.7* 126 = 214
    358975376 Monday, June 19, 2017 Financials Credit Tr ... $1,700.00
    358975365 Monday, June 19, 2017 Financials Debit Tra ... $1,000.00 * 1.7 = 1700 1.7* 126 = 214
    358975360 Monday, June 19, 2017 Financials Debit Tra ... $1,000.00 * 1.7 = 1700 1.7* 126 = 214

    358975545 Monday, June 19, 2017 Financials Credit Tr ... $1,700.00
    358975540 Monday, June 19, 2017 Financials Credit Tr ... $1,700.00
    358975520 Monday, June 19, 2017 Financials Debit Tra ... $1,000.00 * 1.7 = 1700 1.7* 126 = 214
    358975506 Monday, June 19, 2017 Financials Debit Tra ... $1,000.00 * 1.7 = 1700 1.7* 126 = 214

    358978432 Monday, June 19, 2017 Financials Credit Tr ... $170.00
    358978427 Monday, June 19, 2017 Financials Credit Tr ... $170.00
    358978406 Monday, June 19, 2017 Financials Debit Tra ... $100.00 * 1.7 = 170 1.7* 126 = 214
    358978403 Monday, June 19, 2017 Financials Debit Tra ... $100.00 * 1.7 = 170 1.7* 126 = 214

    458+239+239+241+226+194+229+136+226+201+ 226+226+214+214+214+214+214+214+214+214+ 214+214+214+214+214+214 =5837
    even if glitch hapand my balance 126 .. i need some compensacion ...

  13. #13
    big joe 1212
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    Betonline and casino glitches

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  14. #14
    frend
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    they says ""casino glitch that add funds to your account that you did not have"" but im won this money in casino in slots caribian poker, in other slots.. they have history of ich my spin im have over 100 000 hands in game.im play more then 2 day .
    Last edited by frend; 07-02-17 at 07:56 PM.

  15. #15
    frend
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    Waiting for information from the SBR

  16. #16
    michael777
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    English please!!!

    SBR Founder Join Date: 9/20/2005


  17. #17
    slayer14
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    Should give him compensation at least
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  18. #18
    BigdaddyQH
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    You will not get a penny back. They are on to you.

  19. #19
    Pinoy-T-X
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  20. #20
    frend
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    It was already before . The guy paid the compensation . My situation is like .Besides, I also won a lot on sports bettinghttps://www.sportsbookreview.com/forum/players-talk/3387036-betonline-trying-screw-me-out-77-000-slot-winnings-claiming-technical-issue-p4.html

  21. #21
    jjgold
    Player Relations
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    another scammer

    Bald
    & Proud
    of Myself -jjgold

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  22. #22
    frend
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    If you would have won, you would have written to the forum just like I did. This can happen to everyone. im non-breaking rules, and I won money honestly.

  23. #23
    slayer14
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    This looks another sad story

  24. #24
    frend
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    I hope for compensation

  25. #25
    frend
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    eny information from SBR ?

  26. #26
    SBR Forum
    Update your status
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    Quote Originally Posted by frend View Post
    eny information from SBR ?
    Hi frend,

    Same thing we last emailed as of right now; our management contact is reviewing with the relevant casino department.

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  27. #27
    frend
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    Quote Originally Posted by SBR Forum View Post
    Hi frend,

    Same thing we last emailed as of right now; our management contact is reviewing with the relevant casino department.
    thx.

  28. #28
    frend
    frend's Avatar SBR PRO
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    Hi. eny information from SBR ?.
    Maybe you need some help from me. Already 10 days have passed. Will receive at least some compensation?what casino betonline say?
    Last edited by frend; 07-13-17 at 11:31 AM.

  29. #29
    frend
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    betonline pay me some money.im not shure i have resolved or no.
    Last edited by frend; 07-15-17 at 10:56 AM.

  30. #30
    Optional
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    Quote Originally Posted by frend View Post
    betonline pay me some money. admin can close this complain.
    Good news and thank you for updating the thread

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  31. #31
    frend
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    Tnx you for help.
    The guy with whom I spoke on phone said either this or there is nothing to get. Im said ok.but now i dont like .i understend this not gut say ok after say no.im not tach money im my akk .its not thet money what i wont get compensation. Thex alot for help.

  32. #32
    frend
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    They called me and started bargaining.they sad glich of program ,Although all the slot before going to the site pass a thorough check.I was told when I was playing money was not credited to my account.This is not true, because when I sing in the cashier's office I was given the right to withdraw money.But I did not take it off. Wanted to play more in other games.The person who called me just started bargaining. He began with $ 300. He said more can not be returned. After offered $ 600.He said that I can not do it take
    if we talk a little. And I asked for at least 2500. He said 2000. after agreed to 2500. He told me Take it or you will not get anything. So I agreed I want to return the full amount. I only after the conversation realized that this could be a fraud.I honestly won this money so I want to get the full amount. Or let people know how I was deceived.

  33. #33
    frend
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    Today I got a call from a representative betonlain.After a long conversation we did not agree.
    The representative said about the glitch of the program, I was talking about more money.
    Fair compensation .I said that 2500 is not enough .I want more. they sad if you don't need 2500 we will take them and you will not have anything.they said we will not call again and confiscate 2500.I said that I will continue to post my history. confiscation of $ 53,894 not fair. And the compensation in 2500 is unsatisfactory.olso I consulted in the expert. and he told me the glitch can not be valid because before the installation on the site the slot passes the test . the representative said the money that you won not invested to your akk . but this is not true .I tried to make cash out and theare no problem.olso
    I played poker and other games too, no problems nebylo. If the money were not credited, I could not play poker and other games. I went to live betting I had 53,000 but I online betting I was shown 46 000 .With this one can assume that the glitch happened when my balance was 46,000This amount I would like to get back. But it is more profitable for them to pay me much less even if they have not made it. They have the whole story when the glitch is hapend.

  34. #34
    frend
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    with one player the same problem happened exacly.$77000 they are confiscation. but they checked their account when theare was glitch . And they foun out it happened when there were $11000 . this amoun they returned to him

    https://www.sportsbookreview.com/forum/players-talk/3387036-betonline-trying-screw-me-out-77-000-slot-winnings-claiming-technical-issue-p4.html

  35. #35
    frend
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    What does the sbr think about fair compensation ?
    Last edited by frend; 07-17-17 at 06:21 PM.

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