Boomerang Bet Deliberately Delays Withdrawals til You Give Up

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  • bet-lag
    SBR High Roller
    • 03-19-14
    • 208

    #1
    Boomerang Bet Deliberately Delays Withdrawals til You Give Up
    I decided to try Boomerang-Bet and managed to build my balance up to $400. Excited to withdraw for the first time, I submitted a withdrawal request and that is when the problems began.
    The withdrawal process takes up to 5 business days, yet my first withdrawal was completely reset without any valid reason, only a vague “technical issue” on the provider’s side. This failure was not my fault, yet I am forced to go through the entire long process again.

    Support repeatedly sends generic, copy-paste replies about queues, standard procedures, and review processes without actually addressing my questions or providing real solutions. There is no prioritization or compensation for delays caused by the platform or its providers.

    I have been waiting multiple business days, yet the team refuses to explain why I am being penalized for a provider-side failure or how they plan to prevent the same problem from happening again. Every response ignores the real issue and offers no transparency.

    Overall, the withdrawal process is unnecessarily long, customer support is ineffective, and the platform does not treat users fairly. Boomerang-Bet needs to improve its operations because the current experience is unacceptable.

    STAY AWAY.
  • Brooklyn Dick
    SBR MVP
    • 09-12-08
    • 1114

    #2
    Just Par for the Course these days. Must be "your" fault....Someone will come on here soon and tell you that..........
    Comment
    • Optional
      Administrator
      • 06-10-10
      • 62681

      #3
      Originally posted by bet-lag
      I decided to try Boomerang-Bet and managed to build my balance up to $400. Excited to withdraw for the first time, I submitted a withdrawal request and that is when the problems began.
      The withdrawal process takes up to 5 business days, yet my first withdrawal was completely reset without any valid reason, only a vague “technical issue” on the provider’s side. This failure was not my fault, yet I am forced to go through the entire long process again.

      Support repeatedly sends generic, copy-paste replies about queues, standard procedures, and review processes without actually addressing my questions or providing real solutions. There is no prioritization or compensation for delays caused by the platform or its providers.

      I have been waiting multiple business days, yet the team refuses to explain why I am being penalized for a provider-side failure or how they plan to prevent the same problem from happening again. Every response ignores the real issue and offers no transparency.

      Overall, the withdrawal process is unnecessarily long, customer support is ineffective, and the platform does not treat users fairly. Boomerang-Bet needs to improve its operations because the current experience is unacceptable.

      STAY AWAY.
      Thanks for the info.

      Please keep us updated.

      Curacao wont do anything directly but you can report your issue here complaints@cga.cw
      .
      Comment
      • bet-lag
        SBR High Roller
        • 03-19-14
        • 208

        #4
        Originally posted by Optional

        Thanks for the info.

        Please keep us updated.

        Curacao wont do anything directly but you can report your issue here complaints@cga.cw
        Thank you for the info. Hopefully they are responsive.
        Comment
        • Wild-Oscar
          SBR Rookie
          • 09-17-24
          • 38

          #5
          Originally posted by Brooklyn Dick
          Just Par for the Course these days. Must be "your" fault....Someone will come on here soon and tell you that..........
          So true.
          Comment
          • bet-lag
            SBR High Roller
            • 03-19-14
            • 208

            #6
            Anyone have info on this book in terms of the owner or someone in the upper management? Support seems to be sticking with generic scripting and no form of escalation to higher authority. They probably keep rejecting my withdrawal for the same reason until the new year at this rate.
            Comment
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