Hey guys,

I hope this is the right place to post this. Basically I opened a new account with 12-bet.com and used their casino. They offer a !00% bonus on first deposit up to £100.

I deposited £120 into the account and entered the bonus code as advised. I rolled over the £120 but never received any bonus (roll over was not necessary, but wanted to play anyway, thought bonus would be added later).

I spoke to the live chat advisor to question this and she said the bonus code was entered incorrectly, so no bonus would be credited and that I would have to deposit more money to take advantage of this offer.

This seems completely ridiculous to me and obviously they are just trying to get me to deposit more money. What should I do in this situation? I have written a couple of e-mails which have not received replies and their live chat staff are very unhelpful