Hi,
I created a bet365 account based upon its good reputation. Deposited 100 Euros and started betting. I won some good amount in a day and next day my account was locked. They asked me to verify my account.
I sent them copy of my passport and they rejected it saying that verification has turned inconclusive and I should send alternative document. I then sent them my National ID notarized by a notary public and to my surprise I got the same robotic response that verification was inconclusive.
I contacted them through all means but they keep sending me same robotic responses and asking me for alternative documents. I asked them to give me reason for rejection of documents but everytime I get same insane replies.
This is very frustrating and I don't think of any logical reason that why are they doing it. I don't think that they even bother to look at the documents. So what should I do now, my account is blocked and they won't verify it no matter what? This looks like a fraud to me.
Is there possibility of legal action against them? What is other good option than this bet365 scam?