I made 2 absolutely large plays today in matchbook today. I chose -320 Raiders first half +6.5 and raiders +10.5 -1300 towards the beginning of the 4th quarter...
I checked my slip and they are graded as losses and somehow changed my bets... They said I picked chargers -6.5 first half +285 and under 42.5 for game.. How can they do this? I just drained my account on that raiders pick -10.5 because it was sure and they showed I picked the under for the same amount instead of that... !!! Unreal!!! Who do I contact about this? I contacted their live chat right after they happened and they claim they cannot do anything about it and to contact info@matchbook.com...
What is going on with this book? How can they change my 2 winners and now I am left with almost nothing in my account.. Can someone help me please!!! So mad!
I checked my slip and they are graded as losses and somehow changed my bets... They said I picked chargers -6.5 first half +285 and under 42.5 for game.. How can they do this? I just drained my account on that raiders pick -10.5 because it was sure and they showed I picked the under for the same amount instead of that... !!! Unreal!!! Who do I contact about this? I contacted their live chat right after they happened and they claim they cannot do anything about it and to contact info@matchbook.com...
What is going on with this book? How can they change my 2 winners and now I am left with almost nothing in my account.. Can someone help me please!!! So mad!