US Heritage player traveling abroad

pimike · 09-13-22, 11:13 AM

Call them

flyingillini · 09-13-22, 11:18 AM

I have been having this issue. I have been living in Vietnam for the last 8 years and i was in China off and on for 3 of those years. I am an American and have been with them since the inception of Heritage. I have been using Heritage without any issue up until May of this year. Now , it is blocked and I am unable to access it. I called them and I had to give them my IP address and they unblocked it for me. However. my IP address changes every time i use the internet so it keeps being blocked. They told me the only way I can use the site is if I get a "static IP" address and then they will unblock that address. I do not know what happened after all these years , I can use all other books except Heritage, it is very odd. I have not looked into getting a static IP address. I am not in a hurry because i pretty much just use Pinnacle and Bet365 but I would like to continue to use Heritage.
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pimike · 09-13-22, 12:30 PM

Originally posted by flyingillini

I have been having this issue. I have been living in Vietnam for the last 8 years and i was in China off and on for 3 of those years. I am an American and have been with them since the inception of Heritage. I have been using Heritage without any issue up until May of this year. Now , it is blocked and I am unable to access it. I called them and I had to give them my IP address and they unblocked it for me. However. my IP address changes every time i use the internet so it keeps being blocked. They told me the only way I can use the site is if I get a "static IP" address and then they will unblock that address. I do not know what happened after all these years , I can use all other books except Heritage, it is very odd. I have not looked into getting a static IP address. I am not in a hurry because i pretty much just use Pinnacle and Bet365 but I would like to continue to use Heritage.
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Good information

pologq · 09-13-22, 02:49 PM

Originally posted by pimike

Call them

hope OP did this

i am assuming they are blocking you thinking you have been hacked

jedihyoju · 09-14-22, 12:08 AM

Heritage is one of the best sites.

I had same experience, and just give them the IP address of your stay and it will be all fine.

Heritage is the best.

infotimbo · 09-14-22, 02:15 AM

Originally posted by pologq

i am assuming they are blocking you thinking you have been hacked

nah, it looks like this for everyone

they have no license for France, so the site is geo-blocked

Optional · 09-14-22, 04:54 AM

Originally posted by krs

I am a US based player with Heritage. Traveling to France and cannot log in. Seems especially strange because the domain is .eu

Anyone know the reason?

Thanks,
Ken

I think they have recently upgraded or changed geo-blocking there.

France is a hot regulated country. Most books not licensed there end up deciding to block the country I think.

But if you are just travelling and they are sure you not there as more than a short term tourist, I think that they would not mind you using a VPN for that period.

flyingillini · 09-14-22, 11:40 AM

I explained in detail what is going on, it is an easy fix but I can't get a static IP address in Vietnam so as of now I am unable to use Heritage.