Bovada misgrade and subsequent lack of customer service

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  • jackmars
    SBR Rookie
    • 08-10-17
    • 9
    #1
    Bovada misgrade and subsequent lack of customer service
    Placed a wager that was incorrectly graded as a loss. Can't get in touch with anyone, aka a human. How can I attach screenshot? Wager was UFC Bo Nickal fight ends in under .5 rds a dime at plus 210.

    Update: Bet has been graded correctly! Thank you Bovada.
    Tags: None
    • pologq
      SBR Posting Legend
      • 10-07-12
      • 19899
      #2
      i think you have to use their help section. very frustrating from what i remember.
        Comment
        • jackmars
          SBR Rookie
          • 08-10-17
          • 9
          #3
          Bovada did a great job following up and correcting the grading error. I panicked a bit prematurely.
            Comment
            • BrickJames
              SBR Hall of Famer
              • 05-05-11
              • 9749
              #4
              When I call them they pick up right away.
                Comment
                • Optional
                  Administrator
                  • 06-10-10
                  • 61526
                  #5
                  Originally posted by jackmars
                  Bovada did a great job following up and correcting the grading error. I panicked a bit prematurely.
                  Easy to do. Glad they got your sorted.

                  Looks like they fixed it within 15 mins of your first post.
                  .
                    Comment
                    • Ant23
                      Restricted User
                      • 02-14-19
                      • 492
                      #6
                      Originally posted by jackmars
                      Placed a wager that was incorrectly graded as a loss. Can't get in touch with anyone, aka a human. How can I attach screenshot? Wager was UFC Bo Nickal fight ends in under .5 rds a dime at plus 210.

                      Update: Bet has been graded correctly! Thank you Bovada.
                      Be careful talking about BOVADA!!! A certain moderator here will ban you from posting!!!
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