Hi all,
The World Athletics championships are going on at the moment.
Before the semi-finals I placed a wager on Aleia Hobbs to beat Julien Alfred in the womens 100 meters.
Semi final result: Hobbs advances to the final as 7th (places 6th in the final). Alfred makes a false start and therefore gets disqualified.
So obviously a winner this head to head matchup, but Bookmaker settled it as Non Action and paid back my stake.
I went through their live chat and after that didn't work out I sent them a direct email to get this corrected. But they say the bet was voided/cancelled because of this rule:
This rule obviously is meant for one of the athletes in the head to head (or group) actually not competing in the specific event. And not when an athlete gets disqualified after making a false start. I even provided them with a video of Alfred making the false start, but they still keep referring to this rule.
What to do now, since they say their decision is final?
The World Athletics championships are going on at the moment.
Before the semi-finals I placed a wager on Aleia Hobbs to beat Julien Alfred in the womens 100 meters.
Semi final result: Hobbs advances to the final as 7th (places 6th in the final). Alfred makes a false start and therefore gets disqualified.
So obviously a winner this head to head matchup, but Bookmaker settled it as Non Action and paid back my stake.
I went through their live chat and after that didn't work out I sent them a direct email to get this corrected. But they say the bet was voided/cancelled because of this rule:
All head to head and groupbetting options require all competitors to leave the start line for action.
https://get.bookmaker.help/hc/en-us/articles/360002278258-Athletics-Cycling
https://get.bookmaker.help/hc/en-us/articles/360002278258-Athletics-Cycling
What to do now, since they say their decision is final?