New here, how to file a complaint on SBR against online sportsbook......mybookie.com

**KS1986** · 04-12-22, 04:27 PM

They don't handle offshore complaints here anymore.

**Optional** · 04-12-22, 07:15 PM

Originally posted by moonsyt

Hello,
I am having some trouble with mybookie.com as they are delaying my payouts without giving me any reasons as to why they are, as I am reading the posts here looks like it is very common.

I tried to click on the link to file a complaint, but the link just keep loading and I can't get to the actual complaint page.

Can anyone provide some insight on this process?

Thank you

If you PM me your account number I can forward your concern to a senior manager for you.

**moonsyt** · 04-14-22, 12:44 PM

Thank you Moderator for your response. I got payment confirmation now, but I am wondering if this is going to be a regular process going forward for payouts now? As I still have a balance in my account here.

**fsutomahawk** · 04-14-22, 06:07 PM

mybookie is garbage. Do yourself a favor and pull all your money out and don't play there anymore.

**Optional** · 04-14-22, 11:49 PM

Originally posted by moonsyt

Thank you Moderator for your response. I got payment confirmation now, but I am wondering if this is going to be a regular process going forward for payouts now? As I still have a balance in my account here.

They should not ask you again, not for a while at least.

Glad to hear you got paid

**Jojo_oance** · 11-02-24, 03:51 PM

William hill refusing to pay

I am havin problems with william hill. They refuse to pay my withdraw 12.500 euro asking for more id verifications and selfie with documents. I have send them evryting they require but their answer was the same : the pictures are not clear and they cant verify my identity... For what i understand this is common practice/bevavior from william hill trying to delay in the hope they will not pay and the client will give up.Now they informed me by email that my case was send to second_opinion@willhill.com (same thing and i have to wait 8 weeks to get an answer from them). They refuse to provide a refference numberCan someone help me what i have to do?