Ok So I had the game Manchester City vs Tottenham at under 3.5 goals.
In the 70th minute the score was 2-1 and then Tottenham scored to make it 3 -1. The bet was settled on BET MGM, but then the goal was disallowed after video review. So the score was still 2-1 and I was hoping to cash out before the 90th minute but the bet did not show up as open again. The score ended up 3-2 Tottenham after 2 goals in the 90th minute and i lost of course.
I tried to write to customer service to complain that the bet settled before the game was over, but they were very shrewd and said bet stands.
Any idea of there is recourse in this situation? I mean I can send them stats that there was a video review and the goal was disallowed after the bet settled.
Or is the cash out option on BET MGM one of those things that's hard to negotiate?
In the 70th minute the score was 2-1 and then Tottenham scored to make it 3 -1. The bet was settled on BET MGM, but then the goal was disallowed after video review. So the score was still 2-1 and I was hoping to cash out before the 90th minute but the bet did not show up as open again. The score ended up 3-2 Tottenham after 2 goals in the 90th minute and i lost of course.
I tried to write to customer service to complain that the bet settled before the game was over, but they were very shrewd and said bet stands.
Any idea of there is recourse in this situation? I mean I can send them stats that there was a video review and the goal was disallowed after the bet settled.
Or is the cash out option on BET MGM one of those things that's hard to negotiate?