I have some important questions to ask them, but it's been impossible to connect with an agent on live chat lately and my questions by email have not been responded to. If anyone has a phone number I would really appreciate it.
littlekona
SBR Hall of Famer
11-19-15
5241
#2
Good luck. the general support said the Illinois team would e mail me and they never did. Contacted again same thing. William Hill is worst CS and platform in Illinois. Wish they where good since I love the Elgin Casino. Its a shame
Comment
RonPaul2008
SBR Hall of Famer
06-08-07
6741
#3
I actually just found a number, so I am putting here for anyone's use and so I can't lose it.
855-754-1200
I selected illinois, but so far no has picked up.
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Brooklyn Dick
SBR MVP
09-12-08
1067
#4
You have a better shot at reaching Putin.
Comment
Optional
Administrator
06-10-10
60708
#5
Originally posted by RonPaul2008
I actually just found a number, so I am putting here for anyone's use and so I can't lose it.
855-754-1200
I selected illinois, but so far no has picked up.
William Hill is actually pretty easy to get a mangers attention at.
The best way is to email second_opinion@willhill.com and that 2nd level support team will make sure either they answer or make your state CS manager contact you. People jump when that team ask about stuff.
If that does not work for some reason, the Illinois Gaming Board has a Sportsbetting Complaint Hotline at (855) 494-0237 or they have a contact form here https://www.igb.illinois.gov/ContactUs.aspx
William Hill has never ghosted on me trying to contact them.