bovada temporarily disabled my account for over a week now with no explanation

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  • khong187
    SBR Rookie
    • 10-05-21
    • 3

    #1
    bovada temporarily disabled my account for over a week now with no explanation
    Bovada has temporarily disabled my account for over a week now. I've tried chatting with them, emailing, and calling but they are unable to provide me with any information and just keep telling me to wait for an email. Anyone have any suggestions on what I can do to recover my account. Had over 9k balance when this happened.

    The only thing I can think of is that I referred a family member to bovada probably about a month ago. Although this person shares the same last name as me we do not live in the same household. We live in two totally different addresses and cities. I also generally play over a 1000/wager so it makes no sense that I would try to cheat them for a 200$ refer bonus with 5x rollover.

    Anyone have any idea of what I can do? Who i can contact? Any help will be much appreciated. Thanks.
  • carolinakid
    SBR Posting Legend
    • 01-12-11
    • 19106

    #2
    i hope it work out for you, i have heard over the yrs so many bad things about this out, i would never play there
    Comment
    • Day Game 216
      SBR High Roller
      • 10-04-21
      • 195

      #3
      Winning too much?
      Comment
      • Headsterx
        SBR Posting Legend
        • 12-03-16
        • 22725

        #4
        Originally posted by khong187
        Bovada has temporarily disabled my account for over a week now. I've tried chatting with them, emailing, and calling but they are unable to provide me with any information and just keep telling me to wait for an email. Anyone have any suggestions on what I can do to recover my account. Had over 9k balance when this happened.

        The only thing I can think of is that I referred a family member to bovada probably about a month ago. Although this person shares the same last name as me we do not live in the same household. We live in two totally different addresses and cities. I also generally play over a 1000/wager so it makes no sense that I would try to cheat them for a 200$ refer bonus with 5x rollover.

        Anyone have any idea of what I can do? Who i can contact? Any help will be much appreciated. Thanks.
        Most likely you won't have access to their community forum, but if you do have access, then I would ask the mods for help.

        However, if you don't have access, then I highly advise you to file an SBR complaint:



        Good Luck!
        Comment
        • khong187
          SBR Rookie
          • 10-05-21
          • 3

          #5
          Do you know of any way I can contact the mod besides the community forum? I can't login to my account so i can't post anything in the forum.
          Comment
          • DontTailMe
            SBR MVP
            • 03-24-19
            • 2897

            #6
            Originally posted by khong187
            Bovada has temporarily disabled my account for over a week now. I've tried chatting with them, emailing, and calling but they are unable to provide me with any information and just keep telling me to wait for an email. Anyone have any suggestions on what I can do to recover my account. Had over 9k balance when this happened.

            The only thing I can think of is that I referred a family member to bovada probably about a month ago. Although this person shares the same last name as me we do not live in the same household. We live in two totally different addresses and cities. I also generally play over a 1000/wager so it makes no sense that I would try to cheat them for a 200$ refer bonus with 5x rollover.

            Anyone have any idea of what I can do? Who i can contact? Any help will be much appreciated. Thanks.
            It wouldn't just be cheating them out of the referral bonus but whatever deposit bonuses you both picked up, plus increased betting limits, right?

            Anyways, if it's truly someone from another household, that should not have mattered, unless you mistakenly bet from the same device / wifi at some point.
            Comment
            • Optional
              Administrator
              • 06-10-10
              • 61052

              #7
              Originally posted by khong187
              Bovada has temporarily disabled my account for over a week now. I've tried chatting with them, emailing, and calling but they are unable to provide me with any information and just keep telling me to wait for an email. Anyone have any suggestions on what I can do to recover my account. Had over 9k balance when this happened.

              The only thing I can think of is that I referred a family member to bovada probably about a month ago. Although this person shares the same last name as me we do not live in the same household. We live in two totally different addresses and cities. I also generally play over a 1000/wager so it makes no sense that I would try to cheat them for a 200$ refer bonus with 5x rollover.

              Anyone have any idea of what I can do? Who i can contact? Any help will be much appreciated. Thanks.
              I doubt it would take a week to check a referral like that.

              If Bovada are saying they are investigating and asking you to wait, I'd probably give it a bit longer personally. But you are welcome to send in one of the SBR complaint forms Headsterx linked above.
              .
              Comment
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