Has Bovada outsourced their Service to India ?

[MT Casings]

Every time I log into live chat with Bovada, I get a response from either Sunjip or Bhaskar.
They seem to know nothing about the offerings and inner workings at Bovada. There are a lot of
long holds and pauses as if they need to find the answers. They really seem like robots trained to
say no. Anyone else seeing this ? Their service used to be pretty strong. Not so much now.

[garyking]

If they are in India half of them probably have covid.

[Mugsy777]

people in India are dropping like bowling pins from covid

[dmm]

Every time I log into live chat with Bovada, I get a response from either Sunjip or Bhaskar.
They seem to know nothing about the offerings and inner workings at Bovada. There are a lot of
long holds and pauses as if they need to find the answers. They really seem like robots trained to
say no. Anyone else seeing this ? Their service used to be pretty strong. Not so much now.

I've had no issues, but I exclusively bet cricket.

[Judge Crater]

"This is Kevin, how may I help you"

[Ant23]

Every time I log into live chat with Bovada, I get a response from either Sunjip or Bhaskar.
They seem to know nothing about the offerings and inner workings at Bovada. There are a lot of
long holds and pauses as if they need to find the answers. They really seem like robots trained to

say no. Anyone else seeing this ? Their service used to be pretty strong. Not so much now.

Just had over 5+ minute time span from the initial contact apologizing for the long hold!!! Verified acct and was thanked for doing so and then #CRICKETS for over 5+ minutes. When I called and spoke to a HUMAN BEING I got the excuse that the LIVE CHAT agent reported the screen "freezing" but the long wait times are a complete joke so try calling if you have that access.

[Pacific Square]

All east Indians are named John Smith...