Betonline disabled my account with 3k in it.

**ace7550** · 08-10-20, 02:29 PM

Originally posted by hehfest

Who is trending upwards or still A to A+?

BOL is A+ all the way. They recently graded an MLB bet I made a win even though it should have been graded no bet. They did it for everyone that bet on the Yankees on the day MLB opened back up. They didn't have to do this. It was extremely generous.
How many books would do that?

**DontTailMe** · 08-10-20, 02:40 PM

Originally posted by hehfest

Who is trending upwards or still A to A+?

BOL is A+. If they aren’t, then no one is.

I can’t remember the last time I heard someone with a payout issue at BOL, and this one has obviously raised a flag with their security, so who knows what’s going on. I’d like to think that OP is legit and will get his money but it’s also possible we are dealing with a scammer.

As for calling BOL a bad book because they make non-bitcoin transactions difficult....well, LOL. It’s a bitcoin betting world these days. It also happens to be a far safer method of transacting with offshore sportsbooks. If that’s not you, then just go somewhere else; but it doesn’t make BOL a bad book.

**pologq** · 08-10-20, 03:05 PM

BOL charging to deposit by cc can be annoying for some. they also take e check for a small fee.

**reallyhardtowin** · 08-10-20, 07:26 PM

try @davemasonbol on twitter

**ATC727** · 08-12-20, 07:27 PM

Is there a resolution to this or did BOL steal again?

**rangerz2478** · 08-13-20, 01:58 AM

Originally posted by ATC727

Is there a resolution to this or did BOL steal again?

A non sbr member who they know has no recourse, they’d surely steal from. In this case, they’ll almost surely fix it.

**Mongoose** · 08-13-20, 10:16 AM

Hey!I filled out an SBR complaint form. It's just a waiting game now. I’ve also sent additional documents (passport+selfie and a new bank statement), but I haven’t received any acknowledgment yet.Thanks for your replies guys- best of luck today!

**HomeRun35** · 08-13-20, 10:46 AM

Originally posted by Mongoose

Hey!I filled out an SBR complaint form. It's just a waiting game now. I’ve also sent additional documents (passport+selfie and a new bank statement), but I haven’t received any acknowledgment yet.Thanks for your replies guys- best of luck today!

Hey sorry to ask for the third time, but if you don't mind answering, what country are you from?

**Mongoose** · 08-13-20, 11:19 AM

I'm sorry that I missed your text. I’m a Florida native, now residing in Chandler,AZ.

**DucktheHoward** · 08-13-20, 11:56 AM

BOL is garbage

**pologq** · 08-13-20, 01:34 PM

hope this works out for you

**HomeRun35** · 08-13-20, 03:56 PM

Originally posted by Mongoose

I'm sorry that I missed your text. I’m a Florida native, now residing in Chandler,AZ.

Hope it works out for you. Was just checking if you were from one of the sketchy countries that always seem to get caught up in this kind of stuff with books

**MLBfan88** · 08-18-20, 02:31 PM

Any update on this?

**Foosball Champ** · 08-20-20, 10:47 AM

i have requested my payout of $7000 by btc several times. they cancelled all of my requests without any reason

**DontTailMe** · 08-20-20, 10:18 PM

Originally posted by Foosball Champ

i have requested my payout of $7000 by btc several times. they cancelled all of my requests without any reason

Is your balance boost rollover complete yet?

**Mongoose** · 08-21-20, 01:56 PM

quick update:Unfortunately, I haven't heard back from Betonline yet.

**ATC727** · 08-21-20, 02:40 PM

Wow! Will never play again there.

Wow. What is SB doing about this? Player is reporting not getting paid.

**Optional** · 08-21-20, 02:51 PM

Originally posted by ATC727

Wow! Will never play again there.

Wow. What is SB doing about this? Player is reporting not getting paid.

He is reporting being stuck in some long investigation. SBR usually won't ask books why they are investigating, just why they made the decision they have.

@OP, have you managed to connect with the person that wanted to speak to you on the phone yet?

**ATC727** · 08-21-20, 03:33 PM

Well if there is any fraud indeed he should not be entitled to a penny. But if he isn’t he shouldn’t be delayed by one minute.

**Mongoose** · 09-17-20, 02:28 PM

I never received any calls from Betonline.ag When I called them, they told me that I used FAKE documents, and hung up on me and don't answer my emails.
Ok. It's good to know what they're accusing me of at least. I'm not connected to any other accounts, nor did I forge my personal documents. I sent them a bill, my ID and passport, AND a picture of me holding my ID and passport. I wouldn't even know where to begin in forging those things. This is a 100% bogus charge, and yet without telling me specifics, I'm not sure how I can defend it. They can say this to any account they wanted, and what recourse would that person(s) have? I can send any and all documents to SBR and/or gaming commission. Just tell me what I can do to prove that I am who I am and it will be done. Are there any emails you would like me to send, or any documents??? Please let me know.

**robbypark** · 09-18-20, 03:58 AM

I highly doubt this will get sorted. You have probably lost your money forever. BOL is notorious for having by far the worst customer service on this planet. Just leave and never play the book again. The A+rating they have is a joke - it should be a blacklisted book.

**Optional** · 09-18-20, 05:50 AM

Originally posted by Mongoose

I never received any calls from Betonline.ag When I called them, they told me that I used FAKE documents, and hung up on me and don't answer my emails.
Ok. It's good to know what they're accusing me of at least. I'm not connected to any other accounts, nor did I forge my personal documents. I sent them a bill, my ID and passport, AND a picture of me holding my ID and passport. I wouldn't even know where to begin in forging those things. This is a 100% bogus charge, and yet without telling me specifics, I'm not sure how I can defend it. They can say this to any account they wanted, and what recourse would that person(s) have? I can send any and all documents to SBR and/or gaming commission. Just tell me what I can do to prove that I am who I am and it will be done. Are there any emails you would like me to send, or any documents??? Please let me know.

Would you please reply to the copy of your complaint form and let Admin know what they told you here?

**Cabaldwin3** · 09-19-20, 11:50 AM

After depositing and cashing out many times over the years, yesterday they finally did the same thing to me. They are asking for my license and a copy of bank account, I sent it in last night.. I'll see if I have any luck. I don't want to put money back on betonline til I know they aren't going to screw me. I cashed out a large amount on sportsbetting.ag which I know is their sister site weeks ago, but it was paid in minutes. I don't know if i would want to put money in their til this is hopefully cleared

**Mongoose** · 09-20-20, 03:52 PM

After reply, I got an email from Betonline:Hello Justin,Thank you for contacting us! This is Barry Scott from Player Services, hoping this email finds you well.This email is to kindly inform you that the account will remain closed permanently.
TA DA!
I have active accounts at Bovada, Wagerweb, Bookmaker and Intertops. I use just them as my primary books.
Bovada never asks for verification. Ever. I have deposited and withdrawn many times without any problems. So, I decided to initiate the account verification process. An email with the necessary clarification had been sent yesterday, but no reply had yet been received.
Also trying to verify my Intertops account.
Bookmaker asked me for ID when I requested a withdrawal. Documents approved. As well as Wagerweb. It was simple enough right online and took them like less then a hour to complete. Unfortunately, SBR does not host images. So:
https://ibb.co/Y3RxP7b
https://ibb.co/Y8ZWmLK
I'm just going to go to all the A books and ask them to verify that i am is who i am.I'll prove to the community that I am not the shady mother fukker that try to scam them by charge backs and having multiple accounts.

**DontTailMe** · 09-20-20, 04:56 PM

Originally posted by Mongoose

After reply, I got an email from Betonline:Hello Justin,Thank you for contacting us! This is Barry Scott from Player Services, hoping this email finds you well.This email is to kindly inform you that the account will remain closed permanently.
TA DA!
I have active accounts at Bovada, Wagerweb, Bookmaker and Intertops. I use just them as my primary books.
Bovada never asks for verification. Ever. I have deposited and withdrawn many times without any problems. So, I decided to initiate the account verification process. An email with the necessary clarification had been sent yesterday, but no reply had yet been received.
Also trying to verify my Intertops account.
Bookmaker asked me for ID when I requested a withdrawal. Documents approved. As well as Wagerweb. It was simple enough right online and took them like less then a hour to complete. Unfortunatly. SBR does not host images. So:
https://ibb.co/Y3RxP7b
https://ibb.co/Y8ZWmLKWell,
I'm just going to go to all the A books and ask them to verify that i am is who i am.I'll prove to the community that I am not the shady mother fukker that try to scam them by charge backs and having multiple accounts.

Those image links are broken.

**Mongoose** · 09-21-20, 08:19 AM

OK. I got it. Broken links have been fixed

**ATC727** · 09-21-20, 02:33 PM

So what is SBFORUM doing regarding this book? Keeping them at A+? LOL

Sorry this happened to you. Shows you they can steal your money at any time for any reason, and then lie about it.

**DontTailMe** · 09-21-20, 03:40 PM

Originally posted by ATC727

So what is SBFORUM doing regarding this book? Keeping them at A+? LOL

Sorry this happened to you. Shows you they can steal your money at any time for any reason, and then lie about it.

Well, I would expect there to be a finding of wrongdoing on BOL's part before we start LOL-ing. Frankly, I have no idea what's going on.

**jedihyoju** · 09-21-20, 03:53 PM

maybe you got caught arbing?

**DontTailMe** · 09-21-20, 05:09 PM

Originally posted by jedihyoju

maybe you got caught arbing?

He says BOL accused him of faking his documents. Why would we guess at other reasons instead of believing this one? I'm not saying they're definitely fake, but I do believe BOL doesn't like something about them. When is the last time you heard about BOL giving someone shit over payout?

**Optional** · 09-21-20, 06:05 PM

Originally posted by ATC727

So what is SBFORUM doing regarding this book? Keeping them at A+? LOL

Sorry this happened to you. Shows you they can steal your money at any time for any reason, and then lie about it.

"LOL" yourself.

A book says a player is using fake documents.

The same huge and reliable book which I have never heard accuse someone of this, who denies it, before. Have you?

And YOU want to "LOL" at SBR for not immediately dropping the rating?? LOL at you for saying something stupid more like.

I think you are the same person who has whined about 5Dimes withdrawal security protocol for years like it's some attempt to scam you... and then as soon as you find out the replacement book wont be following those procedures you say it's got terrible security and you wont use it?

Would that be you too ATC727??

All that said, the guy sounds genuinely blown away by the accusation and believable. But there is still nothing anyone else but him can do.

If he is genuine as he says he will be able to convince them of that. Do you think there is any possible way in the world you would not be able to keep producing stuff until it was undeniable you are who you say you are?

Complaining they should have to accept what he has already provided instead of bending over backward to offer whatever is needed to convince them is not going to get him anywhere. Just makes him look less bona fide to them probably.

**jedihyoju** · 09-21-20, 06:25 PM

Originally posted by Optional

"LOL" yourself.

A book says a player is using fake documents.

The same huge and reliable book which I have never heard accuse someone of this, who denies it, before. Have you?

And YOU want to "LOL" at SBR for not immediately dropping the rating?? LOL at you for saying something stupid more like.

I think you are the same person who has whined about 5Dimes withdrawal security protocol for years like it's some attempt to scam you... and then as soon as you find out the replacement book wont be following those procedures you say it's got terrible security and you wont use it?

Would that be you too ATC727??

All that said, the guy sounds genuinely blown away by the accusation and believable. But there is still nothing anyone else but him can do.

If he is genuine as he says he will be able to convince them of that. Do you think there is any possible way in the world you would not be able to keep producing stuff until it was undeniable you are who you say you are?

Complaining they should have to accept what he has already provided instead of bending over backward to offer whatever is needed to convince them is not going to get him anywhere. Just makes him look less bona fide to them probably.

Yeah I agree,,

I don't think Betonline will go on with this bad publicity for 3k if they don't have something on him.

They payout 3k like Betphoenix pays out customers $3 dollars.

Therefore Im with Betonline on this one.

Fake ID fo sho

**ATC727** · 09-21-20, 11:31 PM

My bad didn’t see the part where BOL
Responded saying he was fake. Well... then stfup if u are fake

**SBR Forum** · 09-22-20, 01:40 PM

BetOnline has evidence of ID fraud and chip dumping. This has been laid out to the player.