Orbit: profit error

Calcedoine83 · 06-09-20, 04:34 PM

The asianconnect response :
"We have forwarded this concern to our upline for further checking, we will notify you once we have feedback."

so you have to wait ...

thespeculator · 06-09-20, 05:18 PM

orbitx will review and get back to you . Asianconnect doesn't grade the wagers they send to the book for review.

Calcedoine83 · 06-10-20, 12:38 AM

Thanks.

Asianconnect, it seems to manage the problem :
"We regret to inform but our Upline is still checking your bet.
Rest assured that we will inform you once we have an update already"

so, i am still waiting

Calcedoine83 · 06-10-20, 02:52 AM

The asianconnect answer :

"We have received a feedback from our Upline, as per them "It was a dead heat on this race. This explains why the customer won 12 euro only. "

can i do something?

PunterLog · 06-10-20, 03:32 AM

I checked the result and it's indeed a deadheat. So, only half of your bet "Won" while the other half "Lost".

The settlement done by Orbit is correct here. You don't have a case.

Optional · 06-10-20, 05:12 AM

Originally posted by Calcedoine83

The asianconnect answer :

"We have received a feedback from our Upline, as per them "It was a dead heat on this race. This explains why the customer won 12 euro only. "

can i do something?

Are you thinking it was not a dead heat for some reason?

Originally posted by PunterLog

I checked the result and it's indeed a deadheat. So, only half of your bet "Won" while the other half "Lost".

The settlement done by Orbit is correct here. You don't have a case.

If it was a dead heat, PunterLog is 100% correct.

PunterLog · 06-10-20, 01:33 PM

Originally posted by Optional

If it was a dead heat, PunterLog is 100% correct.

It was a DH.

There's absolutely no case here. I don't understand why OP's confused about the settlement.

Calcedoine83 · 06-10-20, 03:29 PM

Yep, it was unfortunately a DH.