Bovoada is terrible!!!!!

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  • crinkledaces
    SBR Wise Guy
    • 08-06-09
    • 632

    #1
    Bovoada is terrible!!!!!
    Every time u try to contact customer service its like your talking to a machine that cant answer any questions in a timely manner.


    6/3/204:27 PM
    Ref. 20061142058992

    • Total Amount
      $ 70.00
    • Cash Funds
      $ 70.00
    • Bonus Funds
      $ 0.00
    • Balance Before/After
      $ 1199.61/ $ 1269.61

    Reward Credit Earned 420.00 / Total Rewards Credit 4839.28

    Loss - SingleRisk $ 140.00 / To Win $ 100.00 / Odds -140
    • Goal Spread6/3/20
      SK Rapid Wien +1.5, +2 (-140)FC Red Bull Salzburg vs SK Rapid WienScore was: 1 - 0
      (Live Regulation Time) Goal SpreadSoccer - Bundesliga Jun 03, 2020 02:30 PM EDT







    They graded this wager incorrectly and it took me a hour to try to get this handled and in the end they had to transfer to someone else and there was 14 people in the queue so i told them to keep the 50 bucks and ill cash out my 1500.


    NOBODY SHOULD EVER PLAY ON BOVADA.LV EVER!@!!@!!!!!!
  • Sleepless
    SBR Rookie
    • 06-01-20
    • 36

    #2
    This is yet another disturbing incident in what has become a recent pattern of troubling behavior for a once reputable site. I'm not sure what is going on there since sports got shut down but the velocity of their descent from respectable to shady is worrisome.
    Comment
    • king7811
      SBR High Roller
      • 08-19-16
      • 147

      #3
      14 people in queue?
      Looks like a lot more people where having problem...
      Good to know.
      Comment
      • DontTailMe
        SBR MVP
        • 03-24-19
        • 2897

        #4
        Originally posted by crinkledaces
        Every time u try to contact customer service its like your talking to a machine that cant answer any questions in a timely manner.


        6/3/204:27 PM
        Ref. 20061142058992

        • Total Amount
          $ 70.00
        • Cash Funds
          $ 70.00
        • Bonus Funds
          $ 0.00
        • Balance Before/After
          $ 1199.61/ $ 1269.61

        Reward Credit Earned 420.00 / Total Rewards Credit 4839.28

        Loss - SingleRisk $ 140.00 / To Win $ 100.00 / Odds -140
        • Goal Spread6/3/20
          SK Rapid Wien +1.5, +2 (-140)FC Red Bull Salzburg vs SK Rapid WienScore was: 1 - 0
          (Live Regulation Time) Goal SpreadSoccer - Bundesliga Jun 03, 2020 02:30 PM EDT





        They graded this wager incorrectly and it took me a hour to try to get this handled and in the end they had to transfer to someone else and there was 14 people in the queue so i told them to keep the 50 bucks and ill cash out my 1500.


        NOBODY SHOULD EVER PLAY ON BOVADA.LV EVER!@!!@!!!!!!
        If time is such an issue for you, then simply send them an email rather than waiting online for them to respond and investigate. Send it and forget it. You should never give up on $50 which you earned fair and square.
        Comment
        • washhead
          SBR Sharp
          • 02-08-18
          • 444

          #5
          The final score was Salzburg 2-0 Wien. There's your answer.
          Comment
          • washhead
            SBR Sharp
            • 02-08-18
            • 444

            #6
            Never mind, my mistake. You had +1.5, +2. Sorry.
            Comment
            • ChocMilk23
              SBR MVP
              • 11-04-17
              • 1924

              #7
              It looks graded correctly?

              He lost the wager and then got half back which is the $70...
              Comment
              • stake1
                SBR Posting Legend
                • 12-19-18
                • 18116

                #8
                Seems to be nothing wrong here
                Comment
                • Optional
                  Administrator
                  • 06-10-10
                  • 61502

                  #9
                  How do you figure you are $50 short paid?

                  -------------------------
                  Risk $ 140.00 / To Win $ 100.00 / Odds -140

                  Goal Spread 6/3/20

                  SK Rapid Wien +1.5, +2 (-140)FC Red Bull Salzburg vs SK Rapid Wien
                  Score was: 1 - 0
                  (Live Regulation Time) Goal Spread Soccer - Bundesliga Jun 03, 2020 02:30 PM EDT
                  -------------------------

                  For a 2-0 final result, half your bet on +1.5 is a loss, and half your bet on +2 is a push.

                  You should have been refunded $70 for your $140 bet.
                  .
                  Comment
                  • cashin81
                    SBR Posting Legend
                    • 09-10-14
                    • 12946

                    #10
                    maybe because b365 and some others, the live handicap is from then on...... so 2-0 would win, but at much worse odds. it would have been -0.5/1

                    maybe thats the confusion, i dunno.
                    Comment
                    • cashin81
                      SBR Posting Legend
                      • 09-10-14
                      • 12946

                      #11
                      actually he could be right if it was just after the first goal, dunno when he bet. if it was 2h, then no.
                      Comment
                      • lonnie55
                        SBR MVP
                        • 04-08-16
                        • 2689

                        #12
                        Originally posted by cashin81
                        actually he could be right if it was just after the first goal
                        That's how I understand it.

                        "Score was: 1 - 0
                        (Live Regulation Time)"

                        So if he bet +1.75 @1-0 he would have won his bet (140 clear profit)
                        Comment
                        • cashin81
                          SBR Posting Legend
                          • 09-10-14
                          • 12946

                          #13
                          depends when he bet. could be the book american, so its from 0-0

                          but ive never seen live asian handicap with the score on ticket, but count from 0-0.

                          and he only wants 50
                          Comment
                          • pologq
                            SBR Posting Legend
                            • 10-07-12
                            • 19899

                            #14
                            regarding their queue online i have seen it at almost 30 people at times. it would take a good 10-15 minutes before i would get a response on live chat. this was around last fall when i was using them for baseball.
                            Comment
                            • lonnie55
                              SBR MVP
                              • 04-08-16
                              • 2689

                              #15
                              Originally posted by cashin81
                              and he only wants 50
                              Yeah, I think he meant 70, just a typo or whatever
                              Comment
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