BOL 20% balance boost

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  • stevex
    SBR Hall of Famer
    • 05-02-10
    • 5122

    #281
    Still nothing from Heritage as of 10:10 PM EST. I should be getting the $1,000 and was told 12 PM PST. You would think they would be on top of this more than any other book.
    Comment
    • pimike
      BARRELED IN @ SBR!
      • 03-23-08
      • 37139

      #282
      Originally posted by stevex
      Still nothing from Heritage as of 10:10 PM EST. I should be getting the $1,000 and was told 12 PM PST. You would think they would be on top of this more than any other book.
      They will tomorrow
      Comment
      • thagame24
        SBR High Roller
        • 08-23-07
        • 219

        #283
        Heritage got credited for me about 20 min ago. Still waiting on DSI, lowvig and betonline
        Comment
        • pimike
          BARRELED IN @ SBR!
          • 03-23-08
          • 37139

          #284
          Originally posted by thagame24
          Heritage got credited for me about 20 min ago. Still waiting on DSI, lowvig and betonline
          Nice

          They are not open 24 hours anymore.
          Comment
          • pimike
            BARRELED IN @ SBR!
            • 03-23-08
            • 37139

            #285
            Originally posted by thagame24
            Heritage got credited for me about 20 min ago. Still waiting on DSI, lowvig and betonline
            Just checked!!!

            I got mine!!!
            Comment
            • rm18
              SBR Posting Legend
              • 09-20-05
              • 22291

              #286
              Heritage is 1x rollover?
              Comment
              • pimike
                BARRELED IN @ SBR!
                • 03-23-08
                • 37139

                #287
                Originally posted by rm18
                Heritage is 1x rollover?
                5x the bonus
                Comment
                • turbozed
                  SBR MVP
                  • 10-15-08
                  • 2435

                  #288
                  I was only credited with about 12% of my available balance instead of the full 20% for some reason. I'm not counting pending wagers.

                  Anyone else having this problem?UPDATE: I just talked to BetOnline and they told me that they ended the promotion period on June 26th. They closed it without any notification. So anyone who deposited after that date won't get any bonus for balance after that. Worse yet, they won't be able to withdraw any of that money deposited until after the 5x playthrough.
                  They are allowed to end the promotion period at any time based on the rules. That's fair. But not informing people is pretty shady IMO. After losing some money at BOL, I made a point to move money over there from other books due to the promo and now that money is locked.
                  Last edited by turbozed; 07-23-20, 10:53 PM.
                  Comment
                  • Crusherrr
                    SBR MVP
                    • 06-27-16
                    • 3646

                    #289
                    Originally posted by turbozed
                    I was only credited with about 12% of my available balance instead of the full 20% for some reason. I'm not counting pending wagers.

                    Anyone else having this problem?
                    Is this for Heritage or Betonline? I was credited correctly on both Betonline and Sportsbetting but Heritage shorted me by $80. I had exactly $5,000 in the account yesterday and they only gave me $920.
                    Comment
                    • DISTROYA
                      SBR MVP
                      • 04-26-12
                      • 2911

                      #290
                      DSI delaying said sometime today, well I guess theres 3 hours still on the Pacific.
                      Basic math, cannot be done. Amazing.
                      Comment
                      • TheGuesser
                        SBR MVP
                        • 08-10-05
                        • 2714

                        #291
                        Originally posted by DISTROYA
                        DSI delaying said sometime today, well I guess theres 3 hours still on the Pacific.
                        Basic math, cannot be done. Amazing.
                        Bet DSI had this? For everyone who didn't withdraw?
                        Comment
                        • pimike
                          BARRELED IN @ SBR!
                          • 03-23-08
                          • 37139

                          #292
                          Thank you BOL


                          Thank you Heritage!!!


                          Comment
                          • KVB
                            SBR Aristocracy
                            • 05-29-14
                            • 74817

                            #293
                            Welp, my converted heritage account got hit with a bonus.

                            It's been awhile but it's big enough to go ahead and keep.

                            Not used to books being so generous.

                            Comment
                            • stake1
                              SBR Posting Legend
                              • 12-19-18
                              • 18116

                              #294
                              Heritage had the same. Great book
                              Comment
                              • DontTailMe
                                SBR MVP
                                • 03-24-19
                                • 2897

                                #295
                                Originally posted by turbozed
                                I was only credited with about 12% of my available balance instead of the full 20% for some reason. I'm not counting pending wagers.

                                Anyone else having this problem?UPDATE: I just talked to BetOnline and they told me that they ended the promotion period on June 26th. They closed it without any notification. So anyone who deposited after that date won't get any bonus for balance after that. Worse yet, they won't be able to withdraw any of that money deposited until after the 5x playthrough.
                                They are allowed to end the promotion period at any time based on the rules. That's fair. But not informing people is pretty shady IMO. After losing some money at BOL, I made a point to move money over there from other books due to the promo and now that money is locked.
                                I think there was miscommunication between you and whoever you spoke with. They ended the promotion in June, meaning they stopped accepting new sign ups. But deposits should have been counted towards the balance up until 7/22 (some deposits on 7/22 didn't get counted because they had to start running their updates to be ready on the23rd.

                                If you were shorted, then there has to be some other explanation. You're aware that they took daily readings at 11:59 PM, right? So if you deposited at noon and bet it all on NFL futures at 1 PM, that deposit would not be counted towards your 20% bonus.
                                Comment
                                • DontTailMe
                                  SBR MVP
                                  • 03-24-19
                                  • 2897

                                  #296
                                  Yes, Heritage credited. Looks correct.
                                  Comment
                                  • primozek
                                    SBR Rookie
                                    • 09-11-15
                                    • 34

                                    #297
                                    Betonline unfair

                                    Hi
                                    here is my story. I also opted in, played many bets (lost more than 3.000 usd), left my balance with 7,04 usd and never made payout in requested time frame. Fulfilled all conditions for this promo.

                                    Yesterday I wanted to log in but could not. On chat was told they placed my country Slovenia on restricted list and closed my account.
                                    They of course did not credit my 20% promo (should be more than 600 usd) and they don't want even now.

                                    Furthermore they also don't want to pay my 7,04 usd balance. First was told on chat min. to pay out is 25 usd, later was told my balance could be forfeited if I use account from restricted country anyway. I COULD'T USE IT BECAUSE CAN NOT LOG IN.

                                    So is this fair play?
                                    Comment
                                    • HedgeHog
                                      SBR Posting Legend
                                      • 09-11-07
                                      • 10128

                                      #298
                                      Heritage credited my account last night. Thank you!
                                      Comment
                                      • pokerdevil
                                        SBR Sharp
                                        • 04-20-16
                                        • 433

                                        #299
                                        BOOM! Got my credit from Heritage - way higher than 20% of my current balance too, so they're using peak balance
                                        Comment
                                        • Optional
                                          Administrator
                                          • 06-10-10
                                          • 60708

                                          #300
                                          Originally posted by primozek
                                          Hi
                                          here is my story. I also opted in, played many bets (lost more than 3.000 usd), left my balance with 7,04 usd and never made payout in requested time frame. Fulfilled all conditions for this promo.

                                          Yesterday I wanted to log in but could not. On chat was told they placed my country Slovenia on restricted list and closed my account.
                                          They of course did not credit my 20% promo (should be more than 600 usd) and they don't want even now.

                                          Furthermore they also don't want to pay my 7,04 usd balance. First was told on chat min. to pay out is 25 usd, later was told my balance could be forfeited if I use account from restricted country anyway. I COULD'T USE IT BECAUSE CAN NOT LOG IN.

                                          So is this fair play?
                                          I'm not sure if we can help there or not, but if you shoot in a complaint form we can ask a manger to review for you https://www.sportsbookreview.com/sportsbook-complaint/
                                          .
                                          Comment
                                          • primozek
                                            SBR Rookie
                                            • 09-11-15
                                            • 34

                                            #301
                                            Thank you Optional. Hope you can help.
                                            Comment
                                            • RonPaul2008
                                              SBR Hall of Famer
                                              • 06-08-07
                                              • 6741

                                              #302
                                              Didn't even ask Heritage for the boost until today and they gave it to me anyhow.
                                              Comment
                                              • pimike
                                                BARRELED IN @ SBR!
                                                • 03-23-08
                                                • 37139

                                                #303
                                                Originally posted by pokerdevil
                                                BOOM! Got my credit from Heritage - way higher than 20% of my current balance too, so they're using peak balance
                                                If you lost and refunded account during the period without a pay out you got credited for both highest points.

                                                Pretty cool.
                                                Comment
                                                • JohnnyC
                                                  SBR Wise Guy
                                                  • 02-27-09
                                                  • 504

                                                  #304
                                                  I opted in to betonline, deposited July 15th and have not received the boost.
                                                  Comment
                                                  • Rabiddog33
                                                    SBR Sharp
                                                    • 04-12-18
                                                    • 264

                                                    #305
                                                    Was there a rule that accounts can't go broke during this promotion, thats what they are telling me. I had a little over $4000 when it came out. I went broke on July 13. A couple days later I made small deposit, so I had money when baseball restarted.
                                                    Comment
                                                    • DontTailMe
                                                      SBR MVP
                                                      • 03-24-19
                                                      • 2897

                                                      #306
                                                      Originally posted by Rabiddog33
                                                      Was there a rule that accounts can't go broke during this promotion, thats what they are telling me. I had a little over $4000 when it came out. I went broke on July 13. A couple days later I made small deposit, so I had money when baseball restarted.
                                                      There is no such rule in the terms and conditions for this promotion.
                                                      Comment
                                                      • DISTROYA
                                                        SBR MVP
                                                        • 04-26-12
                                                        • 2911

                                                        #307
                                                        Originally posted by TheGuesser
                                                        Bet DSI had this? For everyone who didn't withdraw?
                                                        Yes they offered it as well
                                                        Comment
                                                        • PuffDaddy
                                                          SBR High Roller
                                                          • 08-27-19
                                                          • 114

                                                          #308
                                                          Way to go Heritage!

                                                          I forgot/had no idea what this was for,....but got 21.5%

                                                          Comment
                                                          • DontTailMe
                                                            SBR MVP
                                                            • 03-24-19
                                                            • 2897

                                                            #309
                                                            Originally posted by PuffDaddy
                                                            Way to go Heritage!

                                                            I forgot/had no idea what this was for,....but got 21.5%

                                                            You got 20%, not 21.5%. It's based off your highest balance during the promo period.
                                                            Comment
                                                            • PuffDaddy
                                                              SBR High Roller
                                                              • 08-27-19
                                                              • 114

                                                              #310
                                                              Originally posted by DontTailMe
                                                              You got 20%, not 21.5%. It's based off your highest balance during the promo period.
                                                              Just re-did the math...you are correct sir
                                                              Comment
                                                              • DontTailMe
                                                                SBR MVP
                                                                • 03-24-19
                                                                • 2897

                                                                #311
                                                                Has anyone received their DSI 20% balance boost yet? I have not.
                                                                Comment
                                                                • Crusherrr
                                                                  SBR MVP
                                                                  • 06-27-16
                                                                  • 3646

                                                                  #312
                                                                  Originally posted by Rabiddog33
                                                                  Was there a rule that accounts can't go broke during this promotion, thats what they are telling me. I had a little over $4000 when it came out. I went broke on July 13. A couple days later I made small deposit, so I had money when baseball restarted.
                                                                  There was no rule. I went broke several times and re-deposited.

                                                                  My friend is having the same issue as you. They gave him $20 boost when his high balance at the end of May was $4800. He deposited $100 two weeks ago and had the same balance when baseball resumed. He sent an email to support in hopes that they would correct it.

                                                                  That's $960 he should be getting and not $20
                                                                  Comment
                                                                  • turbozed
                                                                    SBR MVP
                                                                    • 10-15-08
                                                                    • 2435

                                                                    #313
                                                                    Originally posted by DontTailMe
                                                                    I think there was miscommunication between you and whoever you spoke with. They ended the promotion in June, meaning they stopped accepting new sign ups. But deposits should have been counted towards the balance up until 7/22 (some deposits on 7/22 didn't get counted because they had to start running their updates to be ready on the23rd.

                                                                    If you were shorted, then there has to be some other explanation. You're aware that they took daily readings at 11:59 PM, right? So if you deposited at noon and bet it all on NFL futures at 1 PM, that deposit would not be counted towards your 20% bonus.
                                                                    Looks like they corrected the mistake and I got my full bonus eventually. All my deposits hit before 11:59PM on the 22nd. They must've went through the deposits on the 22nd and credited them later, like you suggested. Happy ending for me.
                                                                    Comment
                                                                    • pimike
                                                                      BARRELED IN @ SBR!
                                                                      • 03-23-08
                                                                      • 37139

                                                                      #314
                                                                      Originally posted by turbozed
                                                                      Looks like they corrected the mistake and I got my full bonus eventually. All my deposits hit before 11:59PM on the 22nd. They must've went through the deposits on the 22nd and credited them later, like you suggested. Happy ending for me.
                                                                      Glad to hear this!
                                                                      Comment
                                                                      • TheGuesser
                                                                        SBR MVP
                                                                        • 08-10-05
                                                                        • 2714

                                                                        #315
                                                                        Originally posted by DontTailMe
                                                                        Has anyone received their DSI 20% balance boost yet? I have not.
                                                                        I didn't even know about it. Was it for everyone or "selected" clients? Did you have to take any action, or was it supposed to apply to everyone that didn't withdraw? Obviously, I haven't received anything. as yet.
                                                                        Comment
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