Hi everyone
Back in December my account was compromised on an A rated book. I submitted my claim and about 3 days later they came back and said there was no malicious activity found and suggested it was one of my family members or friends.
Long story short I came to SBR and the situation was quickly resolved.
-Can they actually see if your account was accessed illegitimately or do they automatically say it wasn't
-What are the steps and processes for completing an investigation
Back in December my account was compromised on an A rated book. I submitted my claim and about 3 days later they came back and said there was no malicious activity found and suggested it was one of my family members or friends.
Long story short I came to SBR and the situation was quickly resolved.
-Can they actually see if your account was accessed illegitimately or do they automatically say it wasn't
-What are the steps and processes for completing an investigation