Who is playing game, Pinnacle or Instadebit?

[GigaOuts]

I having trouble cashing out of Pinnacle, It is my most trusted site but now I am not so sure since company is sold to investor awhile back. Odd for mma got worse and grading is slow as f*ck. I not sure what to do since I been bounce back and forth like a ping pong ball. Pinnacle told me to contact Instadebit and Instadebit said my account is in good standing. What to do?

Dear Pinnacle Client,
Your recent INSTADEBIT withdrawal from your Pinnacle account was declined because of a problem with your INSTADEBIT account.
In order to resolve the problem, please contact INSTADEBIT directly at www.instadebit.com.
If you have questions, please email our Customer Service Department at customerservice@pinnacle.com.
Kind regards,
Customer Service Department
Pinnacle



Hello Van,

Thank you for contacting INSTADEBIT and taking the time to submit your documents.

Your address on your account has been updated. Your INSTADEBIT account is active and in good standing.

Regards,

Kelvin
INSTADEBIT Security
security@instadebit.com

[GigaOuts]

Ok, maybe I am out of the loop. I just got this from Pinnacle

Dear Mr. Van,
Thank you for your email.
We understand your concern regarding, but please know that at the moment we are experiencing some technical difficulties.
Rest assure that they will be resolved promptly.
We sincerely apologize for any inconvenience this must have caused you.
Do not hesitate to contact us should you require any further assistance.
Best regards,
Customer Service Department

[xKMACKx]

I was just about to make an instadebit deposit to re-up there.

My betting was recently locked because of a suspicious login. When I looked at the list of IP's there were addresses that I didn't recognize from Austria and Greece. I'm in Canada and I don't use a VPN. Considering my password is pretty strong no clue if it was a bot or a real person. There was no money in my account, so can't say what the intention was.

Going to monitor my account for more phony logins and your case before depositing.

[GigaOuts]

Pinnacle is pretty safe, never have I encounter player lose fund. I try to login from tourist location and Pinnacle just lock me out. So even if hacker have your login info, they still can not login unless it is from your ip.

[Optional]

Ok, maybe I am out of the loop. I just got this from Pinnacle

Dear Mr. Van,
Thank you for your email.
We understand your concern regarding, but please know that at the moment we are experiencing some technical difficulties.
Rest assure that they will be resolved promptly.
We sincerely apologize for any inconvenience this must have caused you.
Do not hesitate to contact us should you require any further assistance.
Best regards,
Customer Service Department

Nice.

Did you receive the money yet?

[Ruifgalmeida]

I was just about to make an instadebit deposit to re-up there.

My betting was recently locked because of a suspicious login. When I looked at the list of IP's there were addresses that I didn't recognize from Austria and Greece. I'm in Canada and I don't use a VPN. Considering my password is pretty strong no clue if it was a bot or a real person. There was no money in my account, so can't say what the intention was.

Going to monitor my account for more phony logins and your case before depositing.

That does not look good, change your password immediately, Pinnacle does have security measures, but they could easily withdraw your money via bitcoin

[GigaOuts]

Nice.

Did you receive the money yet?

No, no update yet. I cash out 3-4 time and got the same general email.


Dear Pinnacle Client,
Your recent INSTADEBIT withdrawal from your Pinnacle account was declined because of a problem with your INSTADEBIT account.
In order to resolve the problem, please contact INSTADEBIT directly at www.instadebit.com.
If you have questions, please email our Customer Service Department at customerservice@pinnacle.com.
Kind regards,
Customer Service Department
Pinnacle

Only if I respond with instadebit email saying my account is in good standing, than they say they experiencing some technical difficulties. I am still in a loop if I cash out.

[Optional]

I'd just keep trying like you have been for a bit longer.

But if you feel like you need some help we can ask a manager to check on it for you of course.

[moojoo]

Why dont you change method?

[icon]

Why dont you change method?

THIS!!!

Pinnacle has an {e.check}option that will get funds deposited directly to your Canadian bank account in approx 48 hours from approval.

[xKMACKx]

That does not look good, change your password immediately, Pinnacle does have security measures, but they could easily withdraw your money via bitcoin

Yeah they locked the account until I changed the password fortunately. I haven't seen any logins from other IPs since, but will continue to monitor.