Good evening
Hello, I've got a problem . I want to let you know that 18bet revoke all my winnings after verified my account.
I deposit USD125 around a month ago to get at around USD100 bonus (special private bonus for me) At the beginning my first 3 or 4 bets was at around 200 USD. After that I consulted via live chat why my rollover requirements reduced only at 50 USD. They told me that only 50% of my deposit are calculated. After that I did all my bets at 45 USD and clearly followed the rules ( placed bets at 1-x-2 only at soccer) When they verified my account (today) with all the documents requested informed me that they revoke all my winnings because I violated their bonus rules because I started off with large sum stakes that are with high risk and then lowered it by betting on lower stakes.
They revoke USD800 from my account and return my original USD125. This is so unfair! Please help me! It's not a multiaccount, I'm a real person, all documents and history bets I can provide to your service.
Thanks
Hello, I've got a problem . I want to let you know that 18bet revoke all my winnings after verified my account.
I deposit USD125 around a month ago to get at around USD100 bonus (special private bonus for me) At the beginning my first 3 or 4 bets was at around 200 USD. After that I consulted via live chat why my rollover requirements reduced only at 50 USD. They told me that only 50% of my deposit are calculated. After that I did all my bets at 45 USD and clearly followed the rules ( placed bets at 1-x-2 only at soccer) When they verified my account (today) with all the documents requested informed me that they revoke all my winnings because I violated their bonus rules because I started off with large sum stakes that are with high risk and then lowered it by betting on lower stakes.
They revoke USD800 from my account and return my original USD125. This is so unfair! Please help me! It's not a multiaccount, I'm a real person, all documents and history bets I can provide to your service.
Thanks