18 bet revoke all winning

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  • Anton Fran
    SBR Rookie
    • 08-21-19
    • 9

    #1
    18 bet revoke all winning
    Good evening

    Hello, I've got a problem . I want to let you know that 18bet revoke all my winnings after verified my account.
    I deposit USD125 around a month ago to get at around USD100 bonus (special private bonus for me) At the beginning my first 3 or 4 bets was at around 200 USD. After that I consulted via live chat why my rollover requirements reduced only at 50 USD. They told me that only 50% of my deposit are calculated. After that I did all my bets at 45 USD and clearly followed the rules ( placed bets at 1-x-2 only at soccer) When they verified my account (today) with all the documents requested informed me that they revoke all my winnings because I violated their bonus rules because I started off with large sum stakes that are with high risk and then lowered it by betting on lower stakes.
    They revoke USD800 from my account and return my original USD125. This is so unfair! Please help me! It's not a multiaccount, I'm a real person, all documents and history bets I can provide to your service.
    Thanks
  • Optional
    Administrator
    • 06-10-10
    • 61495

    #2
    We have seen this before from them.

    They call winning a big bet to start a bonus off, then reducing the stake to try to complete rollover bonus abuse.

    Please submit a sportsbook complaint form and SBR will contact them and protest about this on your behalf.

    From previous experience it is unlikely they will reverse this decision though. :\


    You should also protest to their Malta license issuer about this here.
    .
    Comment
    • Anton Fran
      SBR Rookie
      • 08-21-19
      • 9

      #3
      Thanks, I already submited sportsbook complaint. Thanks for your assistance
      Comment
      • DontTailMe
        SBR MVP
        • 03-24-19
        • 2897

        #4
        Originally posted by Optional
        We have seen this before from them.

        They call winning a big bet to start a bonus off, then reducing the stake to try to complete rollover bonus abuse.

        Please submit a sportsbook complaint form and SBR will contact them and protest about this on your behalf.

        From previous experience it is unlikely they will reverse this decision though. :\


        You should also protest to their Malta license issuer about this here.
        Oh. My. God.

        That's one of the scummiest things I've ever heard. Either this book doesn't understand the first thing about probability, or (more likely given their reputation) they are scamming people out of their winnings with this nonsense policy.

        The policy completely ignores that roughly half the people who bet big on first bonus bet will LOSE. It should not be the book's business at all to decide how someone sizes their bets. Ridiculous.
        Comment
        • bet-lag
          SBR High Roller
          • 03-19-14
          • 201

          #5
          Same thing happened to me just now. Won around $700 and they confiscated everything saying it was bonus manipulation.

          Went all in with a multiple wager and slowly worked the bonus requirements. They say that's illegal but if you lose, they take your money without rules.
          Comment
          • bet-lag
            SBR High Roller
            • 03-19-14
            • 201

            #6
            Originally posted by Anton Fran
            Thanks, I already submited sportsbook complaint. Thanks for your assistance
            Any update on your case Anton?
            Comment
            • masteragent101
              SBR Rookie
              • 12-27-19
              • 12

              #7
              Originally posted by Anton Fran
              Good evening

              Hello, I've got a problem . I want to let you know that 18bet revoke all my winnings after verified my account.
              I deposit USD125 around a month ago to get at around USD100 bonus (special private bonus for me) At the beginning my first 3 or 4 bets was at around 200 USD. After that I consulted via live chat why my rollover requirements reduced only at 50 USD. They told me that only 50% of my deposit are calculated. After that I did all my bets at 45 USD and clearly followed the rules ( placed bets at 1-x-2 only at soccer) When they verified my account (today) with all the documents requested informed me that they revoke all my winnings because I violated their bonus rules because I started off with large sum stakes that are with high risk and then lowered it by betting on lower stakes.
              They revoke USD800 from my account and return my original USD125. This is so unfair! Please help me! It's not a multiaccount, I'm a real person, all documents and history bets I can provide to your service.
              Thanks
              They are con artists they are based in Bulgaria and they will do everything to steal from you.I do not understand how they are still in market.there are tons of complains in trust pilot and in many forums where people express their experience with them.I was one of them that got scammed
              Comment
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