Bet365 locked my 85,000 euros ($96,800) !!!

[MarkoBoz]

Thanks all for the comments so far, both good and bad. I don't understand how some people can act and speak as Okocha but I guess every person is different. I will just add what I did not add up to now, I am also participating in Serbian and ex-Yugoslavian betting forums and another reason why I "dared" to deposit and try Bet365 out is also because I have heard people got paid out the 5-digit amounts. I did hear a lot of negative comments yes, but in the end you just don't expect they will try to avoid payout like this, you use common logic - they are advertising everywhere, they are from trustable countries, they have some kind of reputation to keep at least but seems all of that is irrelevant for them now, they've become too arrogant.

Just to update - no more emails from them, so they even stopped emailing me. Today is the third day since all the bets have been won and I still am not able to access my money and my sportsbook account at Bet365.

[arber1]

Congratulations on your win Marko.
365 are quite pathetic these days. They like to try and bully people with their legal team. Some people have spent thousands of pounds in legal fees to get their money and 365 have intentionally delayed the process - hoping the legal fees for the claimant become too high and they abandon their claim. If the claimant's pockets are deep, 365 will eventually pay up and make them sign a non disclosure document.

You will need to wait some days before you hear anything from them. Have they sent you a postal verification code yet? If not, this will probably follow next - but they won't send it when they say they do, they will make you wait for 4-6 weeks. You should get paid but it might take some time. They will also be obtaining your full transaction history from Skrill and looking for links to anyone who may have dared to have a 365 account in the past and possibly try to use this against you.

Once again, congratulations. Shame you didn't take them for more. They are scum.

[Poisec]

How did you make a deposit of 35k? By bank transfer, or Neteller?
It should not matter, but just asking, to me it looks like they are suspecting you for not living in Serbia and using someone's else account.
On the other hand, I know it is very hard to login to bet365 with a VPN, so not sure what's going on.

Did you bet on some obscure fishy soccer matches?

[Okocha]

Thanks all for the comments so far, both good and bad. I don't understand how some people can act and speak as Okocha but I guess every person is different. I will just add what I did not add up to now, I am also participating in Serbian and ex-Yugoslavian betting forums and another reason why I "dared" to deposit and try Bet365 out is also because I have heard people got paid out the 5-digit amounts. I did hear a lot of negative comments yes, but in the end you just don't expect they will try to avoid payout like this, you use common logic - they are advertising everywhere, they are from trustable countries, they have some kind of reputation to keep at least but seems all of that is irrelevant for them now, they've become too arrogant.


Just to update - no more emails from them, so they even stopped emailing me. Today is the third day since all the bets have been won and I still am not able to access my money and my sportsbook account at Bet365.

Listen do not give us morality lessons when you are lying with all your teeths here

How can you expect us to belive that you ,a self aclaimed long term winner, deposited 35k in a soft book and went all in in a parlay with 5-6 *bankers* in second tier leagues prop markets?

You either found some shady leak in their odds at the time and ,consequently,you will have a tough time getting paid or are arbing with a parlay to increase the amount you can get down(i dont know if 365 has this leak,i assume not virtually every book doesnt) or you are doing some kind of financial gymnastics that is far from legal

Please care to elucidate what the hell were you doing because no one believes in the story of -«Today is a sunny day,i feel like doing a 35k bet on Germany Oberliga corners in Bet365»

[arber1]

I very much doubt he bet on an fishy matches. He comes across as sincere. He's a sharp player - not sure why SBR members think there is something fishy when a sharp pops up every now and then. Congratulations again Marko

[Okocha]

let him speak

[arber1]

Please care to elucidate what the hell were you doing because no one believes in the story of -«Today is a sunny day,i feel like doing a 35k bet on Germany Oberliga corners in Bet365»

You are over simplifying what he has said. He is using years of data and stats to identify value. That is how people beat bookmakers. He's not some mug who blindly places wagers no matter what the odds. I assume you to be the latter of the two type of players I am talking about here

[Poisec]

You are over simplifying what he has said. He is using years of data and stats to identify value. That is how people beat bookmakers. He's not some mug who blindly places wagers no matter what the odds. I assume you to be the latter of the two type of players I am talking about here

You can use any data you like, that won't guarantee you hit your parlay, he went all in, that's actually what mugs do.

[arber1]

Of course. Nothing is guaranteed. It's value. People take value all day long. It doesn't matter if the play hits or not. We are talking long term. Parlay may disguise the value part a little - and allow him to hedge at a later time. Well played.

[arber1]

xxx

[MarkoBoz]

How did you make a deposit of 35k? By bank transfer, or Neteller?
It should not matter, but just asking, to me it looks like they are suspecting you for not living in Serbia and using someone's else account.
On the other hand, I know it is very hard to login to bet365 with a VPN, so not sure what's going on.

Did you bet on some obscure fishy soccer matches?

I typed on the last page but you may have not seen it - I deposited via Skrill all the money, I am a silver VIP member there. I am betting at many other bookmakers in the same way, higher stakes, for years.

Second question of course not, and I am sure they would not allow 35k euros to be placed on a system bet on a fishy league and a match. I just bet for value, and based on my betting experience - that is how I make money normally.

[Poisec]

Of course. Nothing is guaranteed. It's value. People take value all day long. It doesn't matter if the play hits or not. We are talking long term. Parlay may disguise the value part a little - and allow him to hedge at a later time. Well played.

You are talking long term by going all in...

[Okocha]

Listen arber no one with half a brain believes in your serbian arber friend history.

The only way a sharp player would do a 35k parlay is if the amount if he can get down on a ev plus bet is significantly higher than in a normal straight bet plus unless the edge was beyond absurd he would need a well in a 7 range roll to make a parlay of that sum

If your friend did some kind of scheme to circumvent bet365 normal limits,he is in trouble

[arber1]

Listen arber no one with half a brain believes in your serbian arber friend history.

The only way a sharp player would do a 35k parlay is if the amount if he can get down on a ev plus bet is significantly higher than in a normal straight bet plus unless the edge was beyond absurd he would need a well in a 7 range roll to make a parlay of that sum

If your friend did some kind of scheme to circumvent bet365 normal limits,he is in trouble

Firstly, I am not Serbian nor do I have any type of connection with Marko.

Secondly, Most pro players have a "7 range roll" - it's 2019.

[MarkoBoz]

Guys, am I a mug or not, or I just want the bookmaker to think I am a mug, I believe it's not the point of this thread. The point is I have a big problem here with one of the supposedly most reliable bookmakers in the world, who are keeping silence and holding onto a lot of my money, without even letting me see it.

I have filed complaints to many authorities, so now just have to wait I guess. But I really wanted to just share the case with all of you here, to see what such a "reliable and trustable bookmaker" is capable of doing.

[arber1]

You'll get paid Marko. But it might take some time. Try to relax in the meantime...easier said than done I know.

[Okocha]

Disclose the league you made that bet,bet365 limits for stat bets (unless its a whale account and you bet on Premier League Corners) are nowhere near the range of the amount you invested,so im starting to put the puzzle all together you somehow circumvent 365 limits in a obscure market and now want to get paid like if it was all a normal bet

The limits are there for a reason you Serbian ...

[lonnie55]

I think the main problem here is that OP is one out of 100,000 newly registered users that make an initial deposit of more than 10k. He is a rare statistical outlier. That's the first suspicious fact. Moreover OP made 50k profit with his first bet placed on halftime corners in lower level leagues if I got that right. Second suspicious fact. So I can understand why this pattern raises alerts. As I mentioned before usually it's the other way around: Beginners use bet365 and later they move on to Pinni or Asian books. You made your very first b365 account as a pro. That's just very rare. So to be honest I can understand b365's decision for an investigation here. The statistical odds are against you. It looks like you're not the owner of the account you used. But again, if you're telling the truth (and at the moment I believe you) then you should get paid.

Let them do their investigations and see what they say. There is nothing you can do to accelerate this process.

[MarkoBoz]

Disclose the league you made that bet,bet365 limits for stat bets (unless its a whale account and you bet on Premier League Corners) are nowhere near the range of the amount you invested,so im starting to put the puzzle all together you somehow circumvent 365 limits in a obscure market and now want to get paid like if it was all a normal bet

The limits are there for a reason you Serbian ...

You Serbian? What kind of addressing is that please?

If you have read carefully my posts here, you'd know that the limits on my system bet were within their allowed limits. I did not have to even send a request to their trader for a stake above maximum allowed limit and I placed the entire money in 1 hit.

lonnie55, mate, it's my account, I am a verified Silver VIP Skrill member. Yes, it might be a bit unusual for Bet365 to see this, but is that my fault? All of us are trying to use sportsbooks to make money, I believe nobody wants to lose. Same goes for the bookies, but pay up when you're due. They would not blink an eye if I had lost all of that money.

[Okocha]

what do you mean by bankers on your parlay?Again disclose the league and odds for all 6 legs otherwise how can we believe in your story

No bookie allows for a 35k bet in France Coupe de La Ligue corners you Serbian..

[arber1]

Same goes for the bookies, but pay up when you're due. They would not blink an eye if I had lost all of that money.

Some good reading for you here Marko - to know the type of scum bookmaker you are dealing with.

https://www.theguardian.com/sport/2018/sep/05/racing-punter-bet-365-1m-payout-megan-mccann

[lonnie55]

Yes, it might be a bit unusual for Bet365 to see this, but is that my fault?

No, it's not your fault. But you have to understand their position as well. Once again, your are a VERY RARE statistical outlier so they have a good reason to make an investigation here in my opinion. What bothers me about these investigations is that they are too long and the book does not return your deposit whilst investigating. I would like to hear the opinion of a court whether this is legit or not.

[lonnie55]

what do you mean by bankers on your parlay?Again disclose the league and odds for all 6 legs otherwise how can we believe in your story

No bookie allows for a 35k bet in France Coupe de La Ligue corners you Serbian..

Why would he lie on that point? If bet365 reports back to SBR and they found him lying he would make himself even more suspicious. He has no reason to lie about HOW he made the 50k profit.

[Optional]

Please try to dial down the attack level a little bit Okocha. Just asking your questions is fine.



@OP, joining, betting so much on a multi that wins and immediately withdrawing will raise red flags at just about any book.

The most obvious first thought they will have is that you have funded your account in some way that is going to be later found out to be fraudulent and reversed.

And that is why you are taking such a large shot and want to cash out straight away.


If it's nothing like that, unfortunately you will probably have to wait until they convince themselves you are bona fide.

[MarkoBoz]

Even I, who am new at Bet365 have read their payout limits before betting - they have a 50k eur payout on many lower leagues per match, all the relevant authorities who I complained to including SBR will have an insight into it and will of course verify all of my words. I've already said at least a couple of times that the betting was within their regularly allowed betting limits. If they would allow 20k I would deposit as much as it was needed to win 20k, if they allowed 100k, I'd deposited as much as was needed to win 100k. I play by the rules they created, especially in the case and based on the negative reviews about Bet365 I paid attention to not break any of them, but still they do this.

@Optional, just a few things you've missed in my case - I did not even get to the point to withdraw and ask for it, they have blocked access to the sportsbook account the very instant they've realized they will lose. I do not even know exactly how much I've won, it has to be 84 or 85 thousand something euros in the account, but to a hundred I do not even know. Crazy.

Regarding the funding, I also repeated many times that all is ok with that too, I wanted you guys to know it too because I shared my case with all of you. I even elaborated above on their "terms and conditions" which they tried to use to justify the action they've taken and yes some of the points they can try to hold onto but overall it's quite illegal what they are doing now, especially because I am open for any cooperation, unlike them unfortunately.

[lonnie55]

but overall it's quite illegal what they are doing now, especially because I am open for any cooperation, unlike them unfortunately.

What is "quite illegal"?

Either a thing is legal or illegal. How do know that an investigation is illegal? Can you cite the law or the court decision that proves your claim?

It may feel illegal for you but you don't even try to understand bet365's position here. Why are you so anxious? If you have done nothing wrong you don't have to be afraid of not getting paid.

[Optional]

Even I, who am new at Bet365 have read their payout limits before betting - they have a 50k eur payout on many lower leagues per match, all the relevant authorities who I complained to including SBR will have an insight into it and will of course verify all of my words. I've already said at least a couple of times that the betting was within their regularly allowed betting limits. If they would allow 20k I would deposit as much as it was needed to win 20k, if they allowed 100k, I'd deposited as much as was needed to win 100k. I play by the rules they created, especially in the case and based on the negative reviews about Bet365 I paid attention to not break any of them, but still they do this.

@Optional, just a few things you've missed in my case - I did not even get to the point to withdraw and ask for it, they have blocked access to the sportsbook account the very instant they've realized they will lose. I do not even know exactly how much I've won, it has to be 84 or 85 thousand something euros in the account, but to a hundred I do not even know. Crazy.

Regarding the funding, I also repeated many times that all is ok with that too, I wanted you guys to know it too because I shared my case with all of you. I even elaborated above on their "terms and conditions" which they tried to use to justify the action they've taken and yes some of the points they can try to hold onto but overall it's quite illegal what they are doing now, especially because I am open for any cooperation, unlike them unfortunately.

Something set them off. And it definitely wasn't worrying about having to pay out 87K.

It is very annoying to be treated like this but hopefully it won't take too long for them to decide you are ok.

2 to 3 weeks seems to be a normalish timeframe for them.

[Optional]

Under UKGC guidelines they have up to 8 weeks to complete an investigation btw.

Not that UK law covers you, but as a guide to the maximum time it might take.

[MarkoBoz]

What is "quite illegal"?

Either a thing is legal or illegal. How do know that an investigation is illegal? Can you cite the law or the court decision that proves your claim?

It may feel illegal for you but you don't even try to understand bet365's position here. Why are you so anxious? If you have done nothing wrong you don't have to be afraid of not getting paid.

Quite illegal, for me that means pretty illegal or very illegal and unlawful. They cite some terms and conditions which I elaborated upon and which are total bs, and want me to think it's ok to suspend my account and disable me access to my own money plus the winnings.

P.s. Just try to put yourself in my shoes mate, and imagine how you'd feel now. Would you be relaxed and happy or maybe a bit more like you're seeing here.

[littlekona]

Quite illegal, for me that means pretty illegal or very illegal and unlawful. They cite some terms and conditions which I elaborated upon and which are total bs, and want me to think it's ok to suspend my account and disable me access to my own money plus the winnings.

P.s. Just try to put yourself in my shoes mate, and imagine how you'd feel now. Would you be relaxed and happy or maybe a bit more like you're seeing here.

This all seems so strange “mate” lol....would any high level player post all this within days of a dispute?...I mean if it was me I would wait until sbr could get an explanation and not give bet365 any information that could lead to non payment...then post....OP is a true self confessed professional full time punter right? Bizarre “mate”

[lonnie55]

P.s. Just try to put yourself in my shoes mate, and imagine how you'd feel now. Would you be relaxed and happy or maybe a bit more like you're seeing here.

TBH I would be pretty relaxed indeed, yes, because it is one of the biggest books in the world. On paper you have more "legal security" to get paid by b365 than by Pinnacle who only have offshore licenses.

But I wouldn't be relaxed if I used the account of someone else.

[MarkoBoz]

Ok mates, I'll try to be more relaxed eventhough I sincerely doubt you would be able to calm down if it happened to you. It's easy to speak about it in theory.

I just can't accept such an action, when they disable access with such an amount inside just like that, acting so poorly and providing unclear reasoning like 'a trading review' or stating some vague t&c. I doubt Pinnacle would ever do that because it's about the way a company does business and acts, not always just about the gaming license. Speaking of the license, I've contacted even the Gibraltar gaming commission. I am relying on SBR of course, and all other authorities here.

[Okocha]

TBH I would be pretty relaxed indeed, yes, because it is one of the biggest books in the world. On paper you have more "legal security" to get paid by b365 than by Pinnacle who only have offshore licenses.

But I wouldn't be relaxed if I used the account of someone else.

Your comments in this thread are hilarious to say the least

Yeah no reason for a Serbian betting a 35k parlay in Spanish Segunda B corners or whatever to be stressed when the normal 365 limits for those selections are 100 times or less than what he wagered

[MarkoBoz]

Again we are stressing out that nationality? Second time already in this thread.

Needless to say it's already been explained that such money is within their accepted limits regardless of what they allow on a single hit when betting outside a system bet.

[Okocha]

Again we are stressing out that nationality? Second time already in this thread.

Needless to say it's already been explained that such money is within their accepted limits regardless of what they allow on a single hit when betting outside a system bet.

your nationality its relevant for the case in question ,believe me if your name was Mark Chester from central london you would probably have less problems taking your money out of 365,that make no mistake its a disgusting bookie and i was victim myself a couple years ago of stalling tatics for big sums and the usual proof of income,letter with code to adress BS.Having said that you are clearly ommiting facts and lying here in some key aspects namely how the hell you got down 35k on a niche market prop