Gamebookers/Partybets CS: Welcome to hell!

[Justin7]

I am completely frustrated with this shop.

They have about 5 different emails you can use. Every single one of them has an automated "Go to hell" response. If you are writing from an email that isn't registered, no one reads the email.

If even tried sending to email addresses I have used in the past. Automated "Go to hell."

Can I open an account, so they'll read my email? No. Link doesn't work.

What if I call their Gibraltar office? Automated phone hell. I spoke with the front receptionist 3 times. Each time, I was either lost, or sent into another void where I can leave messages to a mailbox with no message, or use other automated features to keep me in the void.

If anyone knows how to get a hold of these guys, I'd appreciate a tip. I have a fairly serious complaint against them, but I can't speak to anyone about it! Their inaccessibility is the most ridiculous CS failure I've ever seen.

[cap10]

all i can say is that partybets pays me in 36hrs into my bank acct;; first rate;; unless something changed very recently i don't know why this is happening;; i use the toll free numbers at partybets.com;;
maybe cause i'm in canada there are no f-ups;;

also cause i am more of a parlay player and have fewer payouts i get no grief;;
but i would rather wait till i hit a 3 or 4 tm parlay than play str8;;
too many losing days playing str8 in mlb ;; ofers;; at least with small parlays my losses are a fraction of str8

[Justin7]

Bump! Anyone know how to get ahold of a CS manager here?

[fixxer]

Gamebookers can be easily contacted via info@gamebookers.com (I even changed an email with them yesterday, they answered me in 4 hours).

Their email support is not the best one, they usually answer in 2-12 hours - still, they answered me all times I contacted with them, and they usually handled all problems professionally.

[melinsurance79]

I hope its you getting ripped here Justin. I hope this industry screws you left and right.
after what you did to us, you have the nerve to bitch about a book??? are you serious?

[Justin7]

Gamebookers can be easily contacted via info@gamebookers.com (I even changed an email with them yesterday, they answered me in 4 hours).

Their email support is not the best one, they usually answer in 2-12 hours - still, they answered me all times I contacted with them, and they usually handled all problems professionally.

Thanks. Here is their automated reply if you email them:

Hi,
We want to help you but we were unable to bring up your account details with this email address. To get the best level of support and for us to help you, we suggest that you email us from the email address registered with us.

To change your email address, select 'My account' in the Lobby, and then click 'Change/validate email'. You can also log in to the My Account section via the website and select the 'Your profile' option, where you will be able to change your email address.

If this is your first time writing to us and you want to register and deposit, Call Us Now so we can help you start playing.

[melinsurance79]

great work justin...christ

[fixxer]

I sent you a message.