Bodog Customer Service...

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  • themajormt
    SBR MVP
    • 07-30-08
    • 3964

    #1
    Bodog Customer Service...
    I haven't used Bodog in awhile besides for the poker tourneys and decided I would deposit today. I accidentally had 2 accounts with them and instead of the rep giving me the run around which I FULLY expected, the dude actually took the time to get it straightened out and HELP me so that I could make a deposit. His name was Pierre and I was shocked how friendly and helpful the guy was.

    I have been playing and betting online since probably 2002-2003 and I can honestly say that was one of my best experiences with a customer service rep. My credit card was initially declined but we tried all different amounts and got it to go through, he changed my password, updated all the info. Just an all around pleasant experience for once!

    Blows 5er's rep's out of the water in my opinion!
  • sportsguy04
    SBR Posting Legend
    • 10-21-08
    • 11885

    #2
    That is good to know considering Im thinking about depositing there.

    Thanks.
    Comment
    • themajormt
      SBR MVP
      • 07-30-08
      • 3964

      #3
      I haven't had a withdrawal with them EVER unfortunately so I cannot attest to how those are. I explicitly asked the deposit options, how much and how quick. He said 5-10 days, Fedex, and 1 free a month. I asked how close to the 5-10 day window has it been and he said they have been very consistent. Could be blowing smoke up my ass but hopefully I will let you know in a couple weeks!
      Comment
      • homerbush
        SBR MVP
        • 11-17-08
        • 2317

        #4
        I was getting my withdraws in about 3-4 business days last time I withdrew. And yes their customer service has been great. I had a problem last week and they had it straigthened out in less than 24 hours.
        Comment
        • themajormt
          SBR MVP
          • 07-30-08
          • 3964

          #5
          Is this withdraws with pokeher or the book? Not sure if the funds/cash flow are the same so that is why I am asking...
          Comment
          • homerbush
            SBR MVP
            • 11-17-08
            • 2317

            #6
            they are the same.
            Comment
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