another Betphoenix no deposit bonus topic...

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  • fixxer
    SBR MVP
    • 09-13-05
    • 1877

    #1
    another Betphoenix no deposit bonus topic...
    ....but in this case, it's a praise.

    A friend of mine took this offer, and made the rollover - won more than 250 $. (the max. withdrawable ammount was 250$)

    My friend contacted BP and asked for a withdrawal after the NBA finals, and BP offered a Moneygram withdrawal (which was written in the terms as the only available outpayment method for this promotion).

    A few hours after contacting the CS, my friend noticed, that Moneygram is not available in our country (actually it was a suprise for me too - as I used it in the past - as I found out, ** closed it's activity here not long ago).

    After contacting BP and telling them about the problem, BP instantly (!) offered a withdrawal via Western Union (which is available here), and sent the money in few hours.

    After I heard about the story, I remembered the (false) complaints about Betphoenix - and this promotion. Most bookmakers in this case would have declined the outpayment, so after their instant and helpful decision, I can only say - this is a professional bookmaker who cares about their customers.

    Usually bookmakers try to find excuses to not to pay out the winnings from a no deposit promotion (especially if it was a bigger one - 50$ in this case - ) - like Don Carbone etc....in this case, they helped to solve a problem, which they could easily handle with declining the outpayment - and nobody could have said any wrong words about this.

    So again, this was a nice move from Betphoenix....
  • SBR Lou
    BARRELED IN @ SBR!
    • 08-02-07
    • 37863

    #2
    Thanks for sharing fixxer, and glad your friend made money on the bonus.
    Comment
    • HeeeHAWWWW
      SBR Hall of Famer
      • 06-13-08
      • 5487

      #3
      Phoenix are a solid book, just the whole BetOT mess soured their rep unfortunately.
      Comment
      • potless
        SBR High Roller
        • 12-02-08
        • 145

        #4
        What a lovely heart warming tale.

        (tut tut Heee - OT was just a 'turnkey' innit & now magnanimously absorbed )
        Last edited by potless; 06-18-09, 02:00 PM.
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