i was just robbed in a heads up tourney by the software at bookmaker.com

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  • ijustwant2bpaid
    Restricted User
    • 11-11-08
    • 3706

    #1
    i was just robbed in a heads up tourney by the software at bookmaker.com
    i just had j8 against a player that had 78 in nl holdem, we both had trips and i had the highest kicker, the pot went to the loser, bookmaker will not respond via host and live chat, i feel something shady is going on i know for a fact there was no boat or flush out i even loked at the history, i just talked to cs and they cannot give me the history 4 24 hours, sounds like a glitch or a cheater to me.
  • Fizzz
    SBR High Roller
    • 01-27-09
    • 247

    #2
    Live chat is not working for poker?
    Comment
    • jmk2178
      SBR Hustler
      • 02-13-09
      • 74

      #3
      This always happen at Full Tilt Poker with me i stopped playing there awhile ago. To many bad beats and shady players.
      Comment
      • Justin7
        SBR Hall of Famer
        • 07-31-06
        • 8577

        #4
        Originally posted by ijustwant2bpaid
        i just had j8 against a player that had 78 in nl holdem, we both had trips and i had the highest kicker, the pot went to the loser, bookmaker will not respond via host and live chat, i feel something shady is going on i know for a fact there was no boat or flush out i even loked at the history, i just talked to cs and they cannot give me the history 4 24 hours, sounds like a glitch or a cheater to me.
        Do you have a copy of the hand history? Show it?
        Comment
        • AgainstAllOdds
          SBR Hall of Famer
          • 02-24-08
          • 6053

          #5
          Justin,

          Read last line of his post.
          Originally posted by SBR_John
          AAO = good dude. Buying you a drink in Vegas buddy.
          Comment
          • Justin7
            SBR Hall of Famer
            • 07-31-06
            • 8577

            #6
            I missed that. If it happened to me, I would have immediately gotten the "last hand" history.
            Comment
            • jayc88
              Restricted User
              • 12-30-07
              • 6785

              #7
              post the hand history, never happened to me and i played poker several years at different sites
              Comment
              • Spanks
                SBR MVP
                • 04-12-07
                • 2040

                #8
                they have workers that play on the tables and steal your money...I had one admit it to me...100 percent certain...**** them...
                Comment
                • Data
                  SBR MVP
                  • 11-27-07
                  • 2236

                  #9
                  Originally posted by ijustwant2bpaid
                  i just had j8 against a player that had 78 in nl holdem,....... i know for a fact there was no boat or flush
                  He must have hit straight.
                  Comment
                  • Fizzz
                    SBR High Roller
                    • 01-27-09
                    • 247

                    #10
                    Originally posted by Justin7
                    Do you have a copy of the hand history? Show it?
                    Hand history can be easily requested to Casino
                    Comment
                    • Santo
                      SBR MVP
                      • 09-08-05
                      • 2957

                      #11
                      I'm not familiar with the BetCris client, but many of them log the hand history to your hard drive (as tools like PokerTracker can locate/read them). Does CRIS do this?
                      Comment
                      • ijustwant2bpaid
                        Restricted User
                        • 11-11-08
                        • 3706

                        #12
                        i requested an immediate hand history and have the players name, they told me they can e-mail it after 24 hours, i called in bookmaker,and even spoke with the player in a different room via chat and he saw what i did, its only a 3 buck tourney but puts me in doubt. I have even brought them a bunch of players recently and have been promoting 4 them but the truth is the truth. We will see the hand history but i know I won, and he had a 78 and a q flopped, his str8 would have filled me up. I have seen so many hands of online poker that i do not doubt myself in this situation. we will see the hand history and i havent played a tourney since. Just cash games 4 me and if this comes out bad software im gone, I turned into a platinum player in 2 days and brought over 10K worth of players to their site so we will see.
                        Comment
                        • ijustwant2bpaid
                          Restricted User
                          • 11-11-08
                          • 3706

                          #13
                          i know human error is more than possible, but bookmakers poker room is not the best software out there for getting your hand history, besides this petty complaint i have know bad history with them. ill report the results,
                          Comment
                          • Cloak & Dagger
                            SBR MVP
                            • 11-15-07
                            • 4781

                            #14
                            Originally posted by Spanks
                            they have workers that play on the tables and steal your money...I had one admit it to me...100 percent certain...**** them...
                            holy shit!
                            Comment
                            • topgame85
                              SBR Posting Legend
                              • 03-30-08
                              • 12325

                              #15
                              This has happened to me at bookmaker several times I play low limit to kill time so never bitch about 10cent/ $5 pots not worth the hassel but the bad beats and scams are a pain in the ass
                              Comment
                              • ijustwant2bpaid
                                Restricted User
                                • 11-11-08
                                • 3706

                                #16
                                damn glad i said something seems to be more than a coincidence
                                Comment
                                • topgame85
                                  SBR Posting Legend
                                  • 03-30-08
                                  • 12325

                                  #17
                                  It's actually not bookmakers software they are affiliated with some other poker host, but either way that is no excuse I have had several issues with bookmaker in the past as far as the sportsbook goes and then the poker affiliate is not any better I stick to other sites these days
                                  Comment
                                  • poker_dummy101
                                    Restricted User
                                    • 11-03-08
                                    • 6395

                                    #18
                                    Its a matter of what the 5 cards on the board were, thats all. Try not to clutter the thread with bad beats, "scams", rigged software for their players, my AA lost to 35o etc etc... just important information.

                                    OP why did you not save a hand history? Do you atleast remember what the cards were besides what you were both holding? There is usually a summary after the hand happens in the chat box saying what the winning player had. What did it say he had? Or does BM not have this?
                                    Comment
                                    • poker_dummy101
                                      Restricted User
                                      • 11-03-08
                                      • 6395

                                      #19
                                      Originally posted by Spanks
                                      they have workers that play on the tables and steal your money...I had one admit it to me...100 percent certain...**** them...
                                      C'mon, you dont actually believe this do you?

                                      You think that your questions were so tough that he broke under pressure, admitting he actually works for Bookmaker and ruins their millions/billions of dollars they make just because you asked him if he works there?
                                      Comment
                                      • ijustwant2bpaid
                                        Restricted User
                                        • 11-11-08
                                        • 3706

                                        #20
                                        i know they got me and ive been promoting 4 em
                                        Comment
                                        • king
                                          SBR Wise Guy
                                          • 01-15-09
                                          • 506

                                          #21
                                          Maybe you missed read the board and don't know the rules well. Here is an example of my game, that I didn't know the rules very well. I had A4 the other person had 46. The whole board was 235 4 8. Now i had a feel the other person a 6, but I thought the A was the better and higher hand for a straight. I then lost and was like what the ****. I asked a bunch of people who knows poker and they all said the 6 was better.

                                          All this time I thought the Ace was better because if you have 10JQK and A will win it not a 9. So I thought I was robbed because the value of the Ace and not knowing the rules 100%. So maybe you thought you won but don't know the rules 100%. You can check you hand history by click on the software and check your hand history. There is a button and it's install on your computer the hand history.
                                          Comment
                                          • ijustwant2bpaid
                                            Restricted User
                                            • 11-11-08
                                            • 3706

                                            #22
                                            im not an idot i know i won and have yet to get my hand history after repeated attempts, then yesterday I couldnt even have access to my money because the poker site was down, im losing my confidence in what I still consider a good site but i just want my hand history , seems like a fair request its like pulling teeth
                                            Comment
                                            • king
                                              SBR Wise Guy
                                              • 01-15-09
                                              • 506

                                              #23
                                              Has this been fixed. Did you get the hand history.
                                              Comment
                                              • ijustwant2bpaid
                                                Restricted User
                                                • 11-11-08
                                                • 3706

                                                #24
                                                6 days later no hand history, no speaking with a manager, and now my bet points have not been credited as well, Read Bookmaker ripoff thread for an up to date history of a book who has no regard for their players or affiliates. I have sent multiple e-mails and have not recieved a response, and I waited on chat today for almost an hour just to be told there was no manager I could speak with. They are conning others im sure aas well so lets all speak up if u have had an issue with the book and get them down graded. I just have a feeling their A+ rating might be due to an economic decision by SBR and not the TRUTH
                                                Comment
                                                • ijustwant2bpaid
                                                  Restricted User
                                                  • 11-11-08
                                                  • 3706

                                                  #25
                                                  Originally posted by Fizzz
                                                  Hand history can be easily requested to Casino
                                                  easily requested from the casino huh fizz, the same casino u told me to contact via chat that has been giving me the run around for 4 days now. with an hour wait on their chat and no response. Or the casino that I finally called and has not had a manager the last 4 days either,or the one that has robbed me of my bet points, or the one that wont pay me for the people i had sign up with their site...> bookmaker makes no attempt to respond to my 4 sent e-mails as well saying they did not recieve the first two, and ignore the third after i kept the guy on the phone till he recieved it, so that being said, go shill for a credible site and stay out of my posts, u do not help me in any way so no response is needed,
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