32deck .. games/ lottery site .. i got a problem

[onofrei_andrei]

Hello i received a no deposit bonus at www.32deck.com ..10 pounds..
i made from it 200 pounds.. before withdraw i deposited 25 pounds ..rollover x2 like required send i id photo
it takes 5-7 working days to cashout with moneybookers
since i made the withdraw no answer ..send 4 mails and now rejecting my calls..and no online support for over a month
Someone know anything about this site or can sbr help me with this
They are a reputable site in this bussines
thnak you

[onofrei_andrei]

nobody?
a moderator maybe

[bigboydan]

Is it an online casino/bingo type site, because I can't say I've ever heard of this particular establishment before. Not sure if we can assist you or not however you are welcome to fill out a complaint form and one of us will inquire to them on your behalf.

[onofrei_andrei]

Its a DreamTech Online Ltd company ..they have a casino..
32deck is a loterry bingo and now casino type..they have a licence in costa rica and offices in london
I search on google about this company and find out only good things but for overa week no answer to my mails and no online support
ok i will fill out a complain...thanks

[onofrei_andrei]

i filled the complaint..thanks and i hope you can help me
please keep me updated

[onofrei_andrei]

how long it will take to look at my complaint and receive a answer if you could help me?

[bigboydan]

Their is no set time frame sir.