Betfair *** Only 0.5% of the accounts affected ***
l@@k at this email response and tell me that you really believe that only 0.5% of the users are affected by the premium charge!!! 
Thank you for contacting the Betfair Helpdesk. We are writing to confirm receipt of your e-mail regarding the changes we are making to our pricing structure.
We are currently experiencing a high volume of emails but please be assured that a Betfair operator will respond in full as soon as possible.
Kind Regards
Betfair
********************************* This is an automated response. Please do not reply. *********************************
Thank you for contacting the Betfair Helpdesk. We are writing to confirm receipt of your e-mail regarding the changes we are making to our pricing structure.
We are currently experiencing a high volume of emails but please be assured that a Betfair operator will respond in full as soon as possible.
Kind Regards
Betfair
********************************* This is an automated response. Please do not reply. *********************************