BET365 trying to steal my money... HELP

[tullamore21]

hi guys.
i created this post in order to take some advice of anyone, who can help.

few days ago, i bet on MLS game, New England Revolution against Chivas USA.
i bet OVER 10,5 corner kicks.

The official MLS stats gives an 11-total (10-1) corners.
there is another site Foxsports that gives as a result 10-total corners (9-1)

Take a look:

http://www.mlssoccer.com/matchcenter/2011-08-06-new-england-revolution-vs-chivas-usa/stats

The misunderstanding is at 79th minute.
At the TV coverage of the game, the camera didn't "caught" whether the ball was a "throw in" or a "corner kick", because that time ther was the REPLAY "on air".

WATCH after 5.15 minute of the video.

http://www.mlssoccer.com/matchcenter/2011-08-06-new-england-revolution-vs-chivas-usa/highlights#

The "play by play" of MLSSOCCER.COM says that there was a corner kick at that time, a thing that Bet365 does not accept as an incident...

What can i do?

[pouroupoupou]

I suppose you've already contacted bet365...What did they say?

[pouroupoupou]

From their rules:

Settlement of Wagers
Where applicable, statistics provided by the Press Association (PA) will be used to settle wagers, unless there is indisputable evidence that the PA statistics are incorrect. Where PA stats are not provided, we will use independent evidence to support bet settlement. If there is conflicting independent evidence, we will settle on the majority independent view. When this is not clear, where applicable the official league Website will take priority.

In the absence of any independent evidence bets will be settled based on our own statistics.

[tullamore21]

I suppose you've already contacted bet365...What did they say?

they gave me as a Real-Stats page the Foxsports.com stats.

http://msn.foxsports.com/foxsoccer/mls/matchStats?gameId=2011080609

[tullamore21]

From their rules:

Settlement of Wagers
Where applicable, statistics provided by the Press Association (PA) will be used to settle wagers, unless there is indisputable evidence that the PA statistics are incorrect. Where PA stats are not provided, we will use independent evidence to support bet settlement. If there is conflicting independent evidence, we will settle on the majority independent view. When this is not clear, where applicable the official league Website will take priority.

In the absence of any independent evidence bets will be settled based on our own statistics.

ela re patrida

could you give me the link of their rules, cause i cannot find it.

[Jontheman]

Have to say the title is a bit out of order. They're not thieves just because there's a statistical discrepancy; you can see where the error was but their grading dept will just have used some convenient statistic site (presumably one that is faster than the official league site).

Anyway, have you Emailed them a copy of their own relevant rules together with a link to the official site with the stat in question? Only once you've done that and they've failed to respond or refused to regrade do you have any reason to start badmouthing them in public.

[shantystar]

theives!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !avoid them

[tullamore21]

Have to say the title is a bit out of order. They're not thieves just because there's a statistical discrepancy; you can see where the error was but their grading dept will just have used some convenient statistic site (presumably one that is faster than the official league site).

Anyway, have you Emailed them a copy of their own relevant rules together with a link to the official site with the stat in question? Only once you've done that and they've failed to respond or refused to regrade do you have any reason to start badmouthing them in public.

i have sent several e-mails plus the live chat that Bet365 provides to its customers.
Each time i took the same response with the fosxports.com link that has a 10 total corner kicks, as a result.

So? are they or not? You tell me

[Ganesh]

I never expekt this about them.

[pouroupoupou]

tullamore check your pm's for the link.
Imo the rules are clear. If PA does not provide stats about a game they use independent sites. In this case foxsports. If there are conflicting independent stats(In this case there are), they use the official site. The official site is on your side so if they don't give you the money they are definitely thieves

[zebras99]

Don't even talk with then with the livechat since this "support" will never help you on this issue.
Write them and give the link to the official website with the result in question.

[tullamore21]

Don't even talk with then with the livechat since this "support" will never help you on this issue.
Write them and give the link to the official website with the result in question.

i have already done this. euxaristw

[Santo]

If you don't get satisfaction from their customer support then this is an obvious case for IBAS given they have a published rule on-point.

[Glitch]

....If there is conflicting independent evidence, we will settle on the majority independent view. When this is not clear, where applicable the official league Website will take priority.

In the absence of any independent evidence bets will be settled based on our own statistics.

point out this part to them then point it out to justin7 if that doesnt work.

the official site is mlssoccer.com not foxsports or whatever you said the other site was.

screenshot the rule before they change it.

[Roxxyfish]

this is bs, there is onlyone official result,and that must come from the MLS, Bet 365 isoneofthe most trustworthy books out there , they dont need to stea lyour milk money son

[nobull]

take your money out of this garbage site and use a site that has triple A ratings ........................ good luck lol

[tullamore21]

this is bs, there is onlyone official result,and that must come from the MLS, Bet 365 isoneofthe most trustworthy books out there , they dont need to stea lyour milk money son

ok i will show you my milk bet

[Roxxyfish]

garbage site??you are a clown,they already have A rating on SBR and if there were the stupid yanks allowed they would all praise them, its a top notch book end of discussion, americans should not discuss the quality of sportsbooks as they have only one or two compared to the 20-25 europe have

take your money out of this garbage site and use a site that has triple A ratings ........................ good luck lol

[tullamore21]

garbage site??you are a clown,they already have A rating on SBR and if there were the stupid yanks allowed they would all praise them, its a top notch book end of discussion, americans should not discuss the quality of sportsbooks as they have only one or two compared to the 20-25 europe have

BET365 is a top book in my opinion and i cannot understand the reason they act like this. That has never before happened, but i cannot find a solution. I have the right to get my money and the money i earned back. It is a 3 day situation, without any progress.

[Roxxyfish]

again , the decision will be made on what the MLS have confirmed, what does the MLS grade this ?? 10 or 11 ??

BET365 is a top book in my opinion and i cannot understand the reason they act like this. That has never before happened, but i cannot find a solution. I have the right to get my money and the money i earned back. It is a 3 day situation, without any progress.

[pouroupoupou]

again , the decision will be made on what the MLS have confirmed, what does the MLS grade this ?? 10 or 11 ??

http://www.mlssoccer.com/matchcenter/2011-08-06-new-england-revolution-vs-chivas-usa/stats

It is clear that mlssoccer.com has 11 corners in their stats

[Justin7]

File a complaint. Bet365 works very well with SBR.

[tullamore21]

again , the decision will be made on what the MLS have confirmed, what does the MLS grade this ?? 10 or 11 ??

the official page says 11 corners.

i sent an extra e-mail them, to give me an answer, but there's no response yet

[pavyracer]

Can you send me a DVD of the game and I will watch it for you and will record the exact minute each corner kick occured?

I love watching soccer on tape and that will make it interesting.

[tullamore21]

Can you send me a DVD of the game and I will watch it for you and will record the exact minute each corner kick occured?

I love watching soccer on tape and that will make it interesting.

the thing is that there is a moment at the game 78' that there is no live coverage... due to a REPLAY.
this is the point

http://www.mlssoccer.com/matchcenter/2011-08-06-new-england-revolution-vs-chivas-usa/highlights

check it after 5,15

[Monte]

Aweful again, ppl stop playing this shit down.
I expect nothing better from 3.65 who kicked me after around 2 bets, just cos i played them when they had the best line...no bad lines, just good odds.
**** all these shit books.

[Hareeba!]

Aweful again, ppl stop playing this shit down.
I expect nothing better from 3.65 who kicked me after around 2 bets, just cos i played them when they had the best line...no bad lines, just good odds.
**** all these shit books.

yes they limit to the point of being useless to most who have a clue but that doesn't make them crooks

the title to this thread is disgraceful

the OP will get paid once they see the official result

[Monte]

Blah blah, they are thieves if you have to complain and get nowhere without help from sbr or someone.
Can't you ppl read? The official site has 11, 3.65 can see this as well. You are a ******* disgrace.

[tullamore21]

yes they limit to the point of being useless to most who have a clue but that doesn't make them crooks

the title to this thread is disgraceful

the OP will get paid once they see the official result

the title suits perfect with the case, believe me.

[Roxxyfish]

OK just looked, it seems you are right, MLS says 11 corners, i am sure if you talk to Bet365 in a proper way and explain what happened ,they will do the right thing

the official page says 11 corners.

i sent an extra e-mail them, to give me an answer, but there's no response yet

[tullamore21]

OK just looked, it seems you are right, MLS says 11 corners, i am sure if you talk to Bet365 in a proper way and explain what happened ,they will do the right thing

i hope so.
And i didn't open this thread after the incident. As i said i think 365 has a high level reputation. and i hadn't problems ever before.
That happened 4 days ago. and till now, just the same answer posting the foxsports stat page.
anyway, i will inform you

appreciate your help
thank you guys

[Santo]

It's clearly a standard response their CS people have been told to give, I'd give them a call and try to escalate it up the chain, or let SBR do it for you.

[mikeyg]

Bet365 is a top shop. If they are wrong they will fix it. They are one of the most trustworthy books going

[Elevated]

I'd like to see where this goes.. Sbr to the rescue?!

[DIF]

This is the reason I never bet on Corners or other strange props. I betting on 1x2 and asian handicap only.