Hi, i need help with advise for unibet.
I am from Greece but i live in Holand. I have open a account with unibet and everything was ok, make a few winning bets and when i try to withdraw some of my earnings they want a documents from me. I send them what they want. After a few days they replay that my account is "frozen" and i cannot enter and i cannot withdraw my money!!! I ask them what is wrong, why they did that, and all that they answer me was:
3.2.1 Unibet reserves the right at its own discretion and at all times, to:a. decline to open a Unibet Account and/or to close or suspend an existing Unibet Account without any explanation whatsoever;
b. decline to accept deposits without any explanation whatsoever;
I dont know how this thing can be happening. How can one of the biggest sportbeting sites can just still so easy!!!
I wrote a several emails do them asking for explanation why they make such a thing. I just recieve same 3.2.1 rull!!!
Is it realy so easy to still?! Who actualy protect players from greedy sites?
I wrote to EGBA they told me that this case have to be invetigate by 3rd party company and direct me to e COGRA, i wrote them and they wrote back that will start investigate my case but from 3 weeks i did not ahve any answer, they did not answer my mails. I feel hopeless and i did know where to search my rights. If one of the biggest sites is so untouchable, what we have to think to the sportbeting industry?
Please anyone who have such a expirions or have an idea where to write and how can i fight with this site to return my money let me know.
I am from Greece but i live in Holand. I have open a account with unibet and everything was ok, make a few winning bets and when i try to withdraw some of my earnings they want a documents from me. I send them what they want. After a few days they replay that my account is "frozen" and i cannot enter and i cannot withdraw my money!!! I ask them what is wrong, why they did that, and all that they answer me was:
3.2.1 Unibet reserves the right at its own discretion and at all times, to:a. decline to open a Unibet Account and/or to close or suspend an existing Unibet Account without any explanation whatsoever;
b. decline to accept deposits without any explanation whatsoever;
I dont know how this thing can be happening. How can one of the biggest sportbeting sites can just still so easy!!!
I wrote a several emails do them asking for explanation why they make such a thing. I just recieve same 3.2.1 rull!!!
Is it realy so easy to still?! Who actualy protect players from greedy sites?
I wrote to EGBA they told me that this case have to be invetigate by 3rd party company and direct me to e COGRA, i wrote them and they wrote back that will start investigate my case but from 3 weeks i did not ahve any answer, they did not answer my mails. I feel hopeless and i did know where to search my rights. If one of the biggest sites is so untouchable, what we have to think to the sportbeting industry?
Please anyone who have such a expirions or have an idea where to write and how can i fight with this site to return my money let me know.