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  • SBR Andy
    Administrator
    • 02-09-22
    • 2602

    New Forum Bug Reporting Thread

    Attention SBR members,

    This is the dedicated thread for reporting any bugs /issues you encounter on the new forum. We will address any that are reported and update the status in here.

    Thanks for your help!
  • DJK
    SBR MVP
    • 01-17-11
    • 2419

    #2
    This is the sequence of events as they happened to me trying to log in.

    I used Chrome trying to log in under my login id DJK and even though it took my login id and password, it didn't log in. I tried multiple times and still nothing.

    Then, I had my wife (user id MJK) log in using Firefox and she was able to log in. However, it will not let her log out so I could try logging in using Firefox. Even if we closed Firefox and restarted it, it's permanently logged in under her user id with Firefox and she cannot log out. If I cleared the cache, then it might log off but I won't try that yet since that means she would have to re-log into whatever sites she already logged in which would be all cleared.

    Then, my wife tried her login id on Chrome and it actually let her log in using MJK.

    Then, I already had a tab open that wasn't logged in, so I used that tab to log in using my id DJK and it actually let me log in now.

    So, I'm posting this message using my login id DJK.

    If anyone else had issues logging in like I did, then they wouldn't be able to post anything to this thread since they cannot log in.

    Comment

    • DJK
      SBR MVP
      • 01-17-11
      • 2419

      #3
      Now that I am logged in using Chrome, I cannot log out like my wife cannot log out using Firefox.

      You click on Log Out under your alias at the top right hand corner, it does nothing as it goes right back to showing that you are still logged in.

      Comment

      • Optional
        Administrator
        • 06-10-10
        • 60406

        #4
        I had a similar issue as DJK getting logged in. Using Edge I submit login and the page refreshes as expected, but I am not logged in and there is no error message.

        Just opened Opera to try and got logged in fine.
        .

        Comment

        • AlMundy
          SBR Rookie
          • 03-12-25
          • 3

          #5
          I tried the search function and either it doesn't work or (more likely) I'm doing it wrong.

          Comment

          • Optional
            Administrator
            • 06-10-10
            • 60406

            #6
            error message seen at very top of page



            Warning: Undefined array key "isfullurl" in /var/www/html/forum/includes/vb5/template/bbcode.php on line 1793 Warning: Undefined array key "isfullurl" in /var/www/html/forum/includes/vb5/template/bbcode.php on line 1793
            .

            Comment

            • Optional
              Administrator
              • 06-10-10
              • 60406

              #7
              Originally posted by AlMundy
              I tried the search function and either it doesn't work or (more likely) I'm doing it wrong.
              I get no results for any search too


              Click image for larger version

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ID:	29857893
              .

              Comment

              • Optional
                Administrator
                • 06-10-10
                • 60406

                #8
                error message at top of search results page


                Warning: Undefined array key "canmassmove" in /var/www/html/forum/includes/vb5/template.php(441) : eval()'d code on line 154 Warning: Undefined array key "canmassmove" in /var/www/html/forum/includes/vb5/template.php(441) : eval()'d code on line 166
                .

                Comment

                • SBR Andy
                  Administrator
                  • 02-09-22
                  • 2602

                  #9
                  Originally posted by DJK
                  This is the sequence of events as they happened to me trying to log in.

                  I used Chrome trying to log in under my login id DJK and even though it took my login id and password, it didn't log in. I tried multiple times and still nothing.

                  Then, I had my wife (user id MJK) log in using Firefox and she was able to log in. However, it will not let her log out so I could try logging in using Firefox. Even if we closed Firefox and restarted it, it's permanently logged in under her user id with Firefox and she cannot log out. If I cleared the cache, then it might log off but I won't try that yet since that means she would have to re-log into whatever sites she already logged in which would be all cleared.

                  Then, my wife tried her login id on Chrome and it actually let her log in using MJK.

                  Then, I already had a tab open that wasn't logged in, so I used that tab to log in using my id DJK and it actually let me log in now.

                  So, I'm posting this message using my login id DJK.

                  If anyone else had issues logging in like I did, then they wouldn't be able to post anything to this thread since they cannot log in.
                  Originally posted by DJK
                  Now that I am logged in using Chrome, I cannot log out like my wife cannot log out using Firefox.

                  You click on Log Out under your alias at the top right hand corner, it does nothing as it goes right back to showing that you are still logged in.
                  Originally posted by Optional
                  I had a similar issue as DJK getting logged in. Using Edge I submit login and the page refreshes as expected, but I am not logged in and there is no error message.

                  Just opened Opera to try and got logged in fine.
                  Thanks for reporting, guys. I reached out via PM to try and get some more info to troubleshoot. Appreciate your help.

                  Comment

                  • SBR Andy
                    Administrator
                    • 02-09-22
                    • 2602

                    #10
                    Originally posted by AlMundy
                    I tried the search function and either it doesn't work or (more likely) I'm doing it wrong.
                    Originally posted by Optional

                    I get no results for any search too


                    Click image for larger version

Name:	image.png
Views:	142
Size:	21.6 KB
ID:	29857893
                    Originally posted by Optional
                    error message at top of search results page


                    Warning: Undefined array key "canmassmove" in /var/www/html/forum/includes/vb5/template.php(441) : eval()'d code on line 154 Warning: Undefined array key "canmassmove" in /var/www/html/forum/includes/vb5/template.php(441) : eval()'d code on line 166
                    The advanced search functionality did not make it into the initial launch. This is something that has been flagged to circle back on right away once the post-live fixes are complete.

                    Optional - Thanks for reporting those errors, I have passed those along to be investigated.

                    Comment

                    • Optional
                      Administrator
                      • 06-10-10
                      • 60406

                      #11
                      I am not authorized to use reactions.



                      Click image for larger version

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Views:	117
Size:	39.6 KB
ID:	29858144
                      .

                      Comment

                      • Optional
                        Administrator
                        • 06-10-10
                        • 60406

                        #12
                        In the Bitcoin Betting sub-forum https://www.sportsbookreview.com/for...sports-betting this thread appears in the list showing there are 8 replies to it (some of which are mine) but when I click into the thread there is no actual replies. I am wondering if old sLinked threads may not have repopulated perfectly?





                        Click image for larger version

Name:	image.png
Views:	115
Size:	19.2 KB
ID:	29858162
                        .

                        Comment

                        • Optional
                          Administrator
                          • 06-10-10
                          • 60406

                          #13
                          This post in the Sportsbook & Industry sub forum shows no replies but it has 3 replies in the thread when you click into it. Was never sLinked anywhere


                          Click image for larger version

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Views:	33
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ID:	29858165
                          .

                          Comment

                          • SBR Andy
                            Administrator
                            • 02-09-22
                            • 2602

                            #14
                            Originally posted by Optional
                            I am not authorized to use reactions.



                            Click image for larger version

Name:	image.png
Views:	117
Size:	39.6 KB
ID:	29858144
                            This is fixed - was a permission setting that was turned off. You should be able to use reactions now.

                            Comment

                            • SBR Andy
                              Administrator
                              • 02-09-22
                              • 2602

                              #15
                              Originally posted by Optional
                              In the Bitcoin Betting sub-forum https://www.sportsbookreview.com/for...sports-betting this thread appears in the list showing there are 8 replies to it (some of which are mine) but when I click into the thread there is no actual replies. I am wondering if old sLinked threads may not have repopulated perfectly?





                              Click image for larger version

Name:	image.png
Views:	115
Size:	19.2 KB
ID:	29858162
                              Yes it appears threads that were previously linked to other forums are only showing the original post in those forums and not the subsequent replies. That functionality did not carry over to the new forum so we will investigate to see what can be done there.

                              Comment

                              • SBR Andy
                                Administrator
                                • 02-09-22
                                • 2602

                                #16
                                Originally posted by Optional
                                This post in the Sportsbook & Industry sub forum shows no replies but it has 3 replies in the thread when you click into it. Was never sLinked anywhere


                                Click image for larger version

Name:	image.png
Views:	33
Size:	24.6 KB
ID:	29858165
                                We are still working through some minor caching issues that are causing inconsistent response numbers to show on the forum listing pages. Hoping to get that resolved here soon - I will keep you posted.

                                Comment

                                • SBR Andy
                                  Administrator
                                  • 02-09-22
                                  • 2602

                                  #17
                                  Hey guys, just checking in with an update on some of the bugs:

                                  - We are making progress on the caching issues that are causing trouble with login and displaying the correct last posts. If you are still having difficulty accessing your account, please email help@sportsbookreview.com with your username and device/browser details. I will provide another update on the caching issue once we have it fully resolved. Appreciate your patience there.

                                  Still yet to be fixed but on the list:

                                  - Embedding Twitter/X posts
                                  - Search functionality

                                  Thanks all!

                                  Comment

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