Bovada disables my account for no reason

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  • FlipsideRM
    SBR Posting Legend
    • 09-28-11
    • 10518

    #1
    Bovada disables my account for no reason
    Your account has been temporarily disabled after we found some suspicious activity in your account. Your account is currently under investigation by our Poker Security Department. We ask that you please contact us at your earliest convenience at 1-866-909-2237.

    I literally I haven't done anything...im in awe. I call them tonight and they tell me to call back tomorrow during business hours, wtf is this nonsense.

    What a shit book
  • MC PICKS
    SBR Hall of Famer
    • 01-10-10
    • 6644

    #2
    I play poker there all the time so please post back in this thread and let us know what happens, thanks in advance and good luck man.
    Comment
    • FlipsideRM
      SBR Posting Legend
      • 09-28-11
      • 10518

      #3
      I seriously have no clue what is going on here. I rarely play and when I do I just play a few low buy in sit n gos and tournaments. I'll let you know tomorrow when I call, but for them to just disable my account with no explanation is pretty ******* aggravating.
      Comment
      • Bcatswin
        SBR Posting Legend
        • 12-21-10
        • 13931

        #4
        This should get good.
        Comment
        • Saunders FTW
          SBR Wise Guy
          • 03-10-08
          • 986

          #5
          Comment
          • sickler
            SBR Posting Legend
            • 06-05-08
            • 15006

            #6
            Is your account balance much bigger than usual?
            Comment
            • eberetta1
              SBR MVP
              • 03-27-09
              • 1159

              #7
              Comment
              • vividjohn45
                SBR Hall of Famer
                • 11-21-10
                • 6331

                #8
                ....
                Comment
                • GamblerSpirit
                  SBR MVP
                  • 11-18-11
                  • 4085

                  #9
                  Comment
                  • MoneyLineDawg
                    SBR Posting Legend
                    • 01-01-09
                    • 13253

                    #10
                    Where the hell is BovadaBecky?? Never was a big fan of bodog.....some wierd shit always going on with their lines
                    Comment
                    • RoadFavorites$$$
                      Restricted User
                      • 01-14-12
                      • 627

                      #11
                      you let someone sign into your account probably
                      Comment
                      • FlipsideRM
                        SBR Posting Legend
                        • 09-28-11
                        • 10518

                        #12
                        Originally posted by RoadFavorites$$$
                        you let someone sign into your account probably

                        Even if that were the case how would they "disable" someone for logging into their account on a seperate computer?
                        Comment
                        • RoadFavorites$$$
                          Restricted User
                          • 01-14-12
                          • 627

                          #13
                          Originally posted by FlipsideRM
                          Even if that were the case how would they "disable" someone for logging into their account on a seperate computer?
                          Don't know why they would do that, but probably a decade ago I let someone log into my account with bodog and finish a poker tournament for me because the girlfriend was bothering me (guy lived 2000 miles away) and they froze both of our accounts and we had to explain what happened and that we wouldn't do it again.
                          Comment
                          • FindTheLock
                            SBR Hall of Famer
                            • 02-27-10
                            • 7194

                            #14
                            it's because you can chip dump and if you ever played on the same table with the person who's IP you logged in with they can red flag you for cheating.
                            Comment
                            • RoadFavorites$$$
                              Restricted User
                              • 01-14-12
                              • 627

                              #15
                              I don't enjoy admitting this but I used to have a pretty good system with a guy to run sit and goes... this was a decade ago, we made a pretty good amount of money tag teaming people on sit and goes. I would be weary of playing online... cheating is pretty easy.
                              Comment
                              • FlipsideRM
                                SBR Posting Legend
                                • 09-28-11
                                • 10518

                                #16
                                Now that I think about it. A few nights ago a friend and I were playing at the same table during a "play point" sit n go to just mess around. And I've logged into his account before, but that shouldn't matter right? He doesn't even have any money on there and hasn't for awhile...
                                Comment
                                • RoadFavorites$$$
                                  Restricted User
                                  • 01-14-12
                                  • 627

                                  #17
                                  Originally posted by FlipsideRM
                                  Now that I think about it. A few nights ago a friend and I were playing at the same table during a "play point" sit n go to just mess around. And I've logged into his account before, but that shouldn't matter right? He doesn't even have any money on there and hasn't for awhile...
                                  That probably triggered their system. Just send them an email or go on live chat explaining that and I'm sure it'll get fixed.
                                  Comment
                                  • FlipsideRM
                                    SBR Posting Legend
                                    • 09-28-11
                                    • 10518

                                    #18
                                    At a play point table, really? Im going to go ballistic on them tomorrow! I guarantee they make me send in my ID, CC, and power bill to verify. I'm a low stake player who only has like 120 bucks in my account, this is nonsense.
                                    Comment
                                    • RoadFavorites$$$
                                      Restricted User
                                      • 01-14-12
                                      • 627

                                      #19
                                      Originally posted by FlipsideRM
                                      At a play point table, really? Im going to go ballistic on them tomorrow! I guarantee they make me send in my ID, CC, and power bill to verify. I'm a low stake player who only has like 120 bucks in my account, this is nonsense.
                                      I'm sure their system is just triggered to alarm that if anyone who sits at the same table on their site and has logged in under the same IP with that same guy then that is the tipping point.

                                      I didn't even think bodog still had poker since they changed their name.
                                      Comment
                                      • Deep_Rest
                                        SBR Wise Guy
                                        • 11-29-10
                                        • 841

                                        #20
                                        It's probably an IP address issue. I left for Japan from America and when I logged in from Japan they disabled my account. You will probably have to send in a scan of your drivers license or passport. It's unavoidable.
                                        Comment
                                        • FlipsideRM
                                          SBR Posting Legend
                                          • 09-28-11
                                          • 10518

                                          #21
                                          Have to wait till 9am to call their stupid "security team"
                                          Comment
                                          • Bovada Service
                                            SBR Hustler
                                            • 12-14-11
                                            • 81

                                            #22
                                            Originally posted by FlipsideRM
                                            I seriously have no clue what is going on here. I rarely play and when I do I just play a few low buy in sit n gos and tournaments. I'll let you know tomorrow when I call, but for them to just disable my account with no explanation is pretty ******* aggravating.
                                            Hello! If this issue is still ongoing, please feel free to PM us your account number so that we can look into it for you.
                                            Comment
                                            • kmarinouofm
                                              SBR Hall of Famer
                                              • 01-26-09
                                              • 8437

                                              #23
                                              Originally posted by MoneyLineDawg
                                              Where the hell is BovadaBecky?? Never was a big fan of bodog.....some wierd shit always going on with their lines
                                              she has been lost for a while no ?
                                              Comment
                                              • kmarinouofm
                                                SBR Hall of Famer
                                                • 01-26-09
                                                • 8437

                                                #24
                                                Originally posted by Bovada Service

                                                Hello! If this issue is still ongoing, please feel free to PM us your account number so that we can look into it for you.
                                                glad u guys followed up ... whats the latest.. get this kid playing again if its an honest mistake!!!
                                                Comment
                                                • uws88
                                                  SBR Rookie
                                                  • 01-31-12
                                                  • 26

                                                  #25
                                                  the more i look around this website the more i'm in awe of the problems with bovada
                                                  Comment
                                                  • jjgold
                                                    SBR Aristocracy
                                                    • 07-20-05
                                                    • 388179

                                                    #26
                                                    If you have nothing to hide and have all your documents then there should not be an issue

                                                    Most books have much tighter security now than banks do
                                                    Comment
                                                    • daneblazer
                                                      BARRELED IN @ SBR!
                                                      • 09-14-08
                                                      • 27861

                                                      #27
                                                      Probably an IP issue with another user. Back when Bodoga and had screen names and the software wasn't like playing some shitty sega game, it wouldn't let me log on and play against certain players. I might have had a history with them or had logged on from the same public location or something, who knows. Probably isn't a big deal, hope it works out for you.
                                                      Comment
                                                      • FlipsideRM
                                                        SBR Posting Legend
                                                        • 09-28-11
                                                        • 10518

                                                        #28
                                                        Talked with them on the phone, they asked me a bunch of questions about what kind of tournaments I play and all kings of other nonsense. Still couldn't get out of having to fax in the paperwork. Doing that tomorrow, will update everyone on what happens after that and how fast everything gets taken care of
                                                        Comment
                                                        • phillybadboy
                                                          SBR Hall of Famer
                                                          • 12-11-09
                                                          • 9383

                                                          #29
                                                          they have also disabled my account i'm too good
                                                          Comment
                                                          • BigDofBA
                                                            SBR Posting Legend
                                                            • 09-30-09
                                                            • 19313

                                                            #30
                                                            I haven't played poker or placed a bet there since they changed to that stupid poker software. Way to lose my business Bovada.
                                                            Comment
                                                            • icancount2one
                                                              SBR MVP
                                                              • 01-05-10
                                                              • 1507

                                                              #31
                                                              I love how these threads inevitably show something incredibly shady on the part of the player.

                                                              HOWEVER since Bovada switched to the crappy anonymous software, the internet detective squad is helpless.
                                                              Walter forgot... when you're desperate's when you got no choice.
                                                              Comment
                                                              • XKMCPX
                                                                SBR Rookie
                                                                • 08-10-14
                                                                • 2

                                                                #32
                                                                FlipsideRM, what ever came of your situation?
                                                                Comment
                                                                • Optional
                                                                  Administrator
                                                                  • 06-10-10
                                                                  • 61883

                                                                  #33
                                                                  Originally posted by XKMCPX
                                                                  FlipsideRM, what ever came of your situation?
                                                                  Why are you bumping 2 year old threads? About a stupid complaint that was never valid to start with?

                                                                  The guy broke more than one of the terms of service almost every book has. Not just Bovada's rules... the industry wide standard normal rules about sharing accounts and IPs.

                                                                  If it had not been resolved properly he would have come back complaining more no doubt.
                                                                  .
                                                                  Comment
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