Live Chat With Bos About Bases

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  • bigboydan
    SBR Aristocracy
    • 08-10-05
    • 55420

    #1
    Live Chat With Bos About Bases
    this is a live chat i just did with www.betonsports.com (SBR rated "C-")about there baseball betting.

    there customer service couldn't even answer the simplest of questions. i waited 10 minutes before i finaly gave up on trying to get my questions answered.


    Welcome Guest to our live Chat...
    Connection established with server
    Sending request to Clerk ed. Please Wait...
    You are Chatting with ed

    ed:
    Good Afternoon! May i help you?

    Guest:
    hi, i was think about joining your sportsbook for baseball. but, i have a few questions

    ed:
    ok hold

    Guest:
    k

    ed:
    sure go right ahead

    Guest:
    my first question is. what is your current sign up bonus offers you have right now

    ed:
    well if u deposit 100 to 299 u get 10%

    ed:
    and 300 to 499 u get 15%

    Guest:
    what if i were deposit like $1500 ?

    ed:
    500 and u p u get 20%

    Guest:
    ok

    Guest:
    moving on to my next question

    Guest:
    will you be offering preseason baseball lines ?

    Guest:
    hello, are you still there ?

    Guest:
    oh great, don't tell me you went to take a piss.

    Guest:
    come on it's been 6 minutes

    Guest:
    any day now

    Guest:
    oh, just forget it. i'll take my bussiness elsewhere, because your customer service sucks !! cya
  • onlooker
    BARRELED IN @ SBR!
    • 08-10-05
    • 36572

    #2
    Oh god. He went to the toliet and left you hanging.

    At least he didnt call you a ho.
    Comment
    • Illusion
      Restricted User
      • 08-09-05
      • 25166

      #3
      That's way too funny.
      Comment
      • slacker00
        SBR Posting Legend
        • 10-06-05
        • 12262

        #4
        Ouch. I've had some bad live chat sessions, but I've never been left hanging like that.
        Comment
        • Halifax
          SBR Wise Guy
          • 08-10-05
          • 553

          #5
          Holy shit ! There must have been a connection error, after the initial bonus questions were asked. Heaven forbid. An immediate downgrade to F- is definitely warranted.

          I called up my bank yesterday, and got disconnected from their voicemail system .. maybe I'll start a separate thread about it.

          Also had a hangnail mid-week ... didn't enjoy it in the least.
          Last edited by Halifax; 02-19-06, 12:11 AM.
          Comment
          • imgv94
            SBR Posting Legend
            • 11-16-05
            • 17192

            #6
            I Too Have Had Horrific Live Chat Experiences!
            Comment
            • rm18
              SBR Posting Legend
              • 09-20-05
              • 22291

              #7
              My favorite chat was when I asked if I can have the 20% bonus, and they said yes. Then they asked if I wanted it.
              Comment
              • Mason
                SBR High Roller
                • 09-23-05
                • 138

                #8
                I don;t think the problem is Ed's not being able to answer the simplest of questions. In all fairness, when you contact a rep. you want immediate answeres but the rep. may have three other "Chats" going. I would suggest that staffing issues by his supervisor are more likely the problem than Ed's lack of knoweldge or caring. He seemed to hit those "Canned Resposes" pretty well on the first salvo of questions.
                Comment
                • tacomax
                  SBR Hall of Famer
                  • 08-10-05
                  • 9619

                  #9
                  Originally posted by bigboydan
                  i waited 10 minutes before i finaly gave up on trying to get my questions answered.
                  I once had a livechat and, after getting through the formalities of saying hello and giving them my account number, I asked them about the status of a cash-in. After 10 minutes, my question was unanswered so i posted a "???????" to make sure the connection was still there - it was and I got no answer.

                  So then I went out to buy some groceries, pay some cheques into the bank and draw some money out. I got back to the house 50 minutes after my original payment question was asked and just as I was sitting down, I got a reply - nearly fell off my chair i tell you. Even better, the reply was telling me to contact the payouts department the next day.
                  Originally posted by pags11
                  SBR would never get rid of me...ever...
                  Originally posted by BuddyBear
                  I'd probably most likely chose Pags to jack off too.
                  Originally posted by curious
                  taco is not a troll, he is a bubonic plague bacteria.
                  Comment
                  • onlooker
                    BARRELED IN @ SBR!
                    • 08-10-05
                    • 36572

                    #10
                    Originally posted by tacomax
                    So then I went out to buy some groceries, pay some cheques into the bank and draw some money out. I got back to the house 50 minutes after my original payment question was asked and just as I was sitting down, I got a reply - nearly fell off my chair i tell you. Even better, the reply was telling me to contact the payouts department the next day.
                    Seems like the person was very confused by your question and didnt want to ask someone else for assistances, or he just fell asleep at the desk.
                    Comment
                    • Illusion
                      Restricted User
                      • 08-09-05
                      • 25166

                      #11
                      Amazing, which book was that taco?
                      Comment
                      • tacomax
                        SBR Hall of Famer
                        • 08-10-05
                        • 9619

                        #12
                        Originally posted by onlòóker
                        Seems like the person was very confused by your question and didnt want to ask someone else for assistances, or he just fell asleep at the desk.
                        I was just amazed that it took so long to reply. I was even more amazed that after all that time, he didn't even answer the question at all.

                        I just checked my records - it was 50 minutes and 11 seconds.
                        Originally posted by pags11
                        SBR would never get rid of me...ever...
                        Originally posted by BuddyBear
                        I'd probably most likely chose Pags to jack off too.
                        Originally posted by curious
                        taco is not a troll, he is a bubonic plague bacteria.
                        Comment
                        • imgv94
                          SBR Posting Legend
                          • 11-16-05
                          • 17192

                          #13
                          Originally posted by Illusion
                          Amazing, which book was that taco?

                          Royal.
                          Comment
                          • tacomax
                            SBR Hall of Famer
                            • 08-10-05
                            • 9619

                            #14
                            Originally posted by Illusion
                            Amazing, which book was that taco?
                            First to guess the correct book gets some free rep points.

                            To narrow it down from the 500+ books out there, it's one of the more discussed books to have featured on the SBR forum over the last few months.
                            Originally posted by pags11
                            SBR would never get rid of me...ever...
                            Originally posted by BuddyBear
                            I'd probably most likely chose Pags to jack off too.
                            Originally posted by curious
                            taco is not a troll, he is a bubonic plague bacteria.
                            Comment
                            • onlooker
                              BARRELED IN @ SBR!
                              • 08-10-05
                              • 36572

                              #15
                              No juice or Betonstars?
                              Comment
                              • imgv94
                                SBR Posting Legend
                                • 11-16-05
                                • 17192

                                #16
                                CRIS
                                Comment
                                • tacomax
                                  SBR Hall of Famer
                                  • 08-10-05
                                  • 9619

                                  #17
                                  Originally posted by imgv94
                                  Royal.
                                  Yeah - like anyone would ever need to chase up a withdrawal at Bet Royal. They pay like clockwork, remember.

                                  Incorrect.
                                  Originally posted by pags11
                                  SBR would never get rid of me...ever...
                                  Originally posted by BuddyBear
                                  I'd probably most likely chose Pags to jack off too.
                                  Originally posted by curious
                                  taco is not a troll, he is a bubonic plague bacteria.
                                  Comment
                                  • tacomax
                                    SBR Hall of Famer
                                    • 08-10-05
                                    • 9619

                                    #18
                                    Originally posted by onlòóker
                                    No juice or Betonstars?
                                    I think my clue was a bit on the easy side - it was BoS.
                                    Originally posted by pags11
                                    SBR would never get rid of me...ever...
                                    Originally posted by BuddyBear
                                    I'd probably most likely chose Pags to jack off too.
                                    Originally posted by curious
                                    taco is not a troll, he is a bubonic plague bacteria.
                                    Comment
                                    • onlooker
                                      BARRELED IN @ SBR!
                                      • 08-10-05
                                      • 36572

                                      #19
                                      Originally posted by imgv94
                                      Pinnacle
                                      Terrible guess. You should be on timeout until tomorrow evening.
                                      Comment
                                      • imgv94
                                        SBR Posting Legend
                                        • 11-16-05
                                        • 17192

                                        #20
                                        I said CRIS. BOS was taken by looker. fvckin looker
                                        Comment
                                        • imgv94
                                          SBR Posting Legend
                                          • 11-16-05
                                          • 17192

                                          #21
                                          I accidently wrote Pinnacle. that was a terrible guess. sorry
                                          Comment
                                          • onlooker
                                            BARRELED IN @ SBR!
                                            • 08-10-05
                                            • 36572

                                            #22
                                            Originally posted by imgv94
                                            I said CRIS. BOS was taken by looker. fvckin looker
                                            Comment
                                            • imgv94
                                              SBR Posting Legend
                                              • 11-16-05
                                              • 17192

                                              #23
                                              Originally posted by onlòóker

                                              Comment
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