They are saying 15 business days, minus 4/6 and 4/9 if yours is past that i'd be pissed and i'd ask them to redeposit that sh*t back into your account just so they can't say they don't know where the f*ck it is... Im pretty sure if mine reaches twenty business days (including the 2 holidays) i am without a doubt going to start looking into charge back. THEY HAVE NO F*CKING EXCUSES FOR 20 BUSINESS DAYS, IF THEY DONT REDEPOSIT THE AMOUNT BACK INTO YOUR ACCOUNT THERE. CHARGE THAT SHIT BACK BECAUSE IM PRETTY SURE WE WILL NEVER SEE THE MONEY PAST 20 BUSINESS DAYS THERE IS NO EXCUSE IN THE WORLD FOR ANYTHING TO TAKE THAT LONG.
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Gentlemen, I thought it would never happen. I received my withdrawal of $700.00. It was sent DHL, they told me it was sent 4/3/2007. Just got it today, what a beauty. Also, they are using Nevada State Bank... Not bad, it's nice to see that sportsbook has done what they promised...at least for meComment -
bigagoblue,
All you newbies need to stop lying about getting paid, cause no one is getting for gotten paid.
I see that the CSReps aren't even replying to the online chats any more--they are too busy with posting BS hereComment -
I say it's time to bring down da house....
I got about $20,000 I can charge back, and I'm gonna squeeze every penny that I can out of bastards!Comment -
Not lying
I swear to God I just got it today...
I wouldn't be a rep trying to make everybody feel better. I was waiting for over a month and a half! For 700 bucks! I finally got it, and I hope you get your money too. It's funny though how the check is actually from a US bank not a Canadian one. I'm not a newbie, been a sportsbook.com member for 6 years
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I just spoke to DHL about tracking my check again & of course nothing was sent to me. But the woman did tell me all of the packages that were still in transit from Interbill.com Pay since monday April 9th....she rattled off 7 or 8 names that packages were being delivered to....some that I remember are Josh, Todd, David & John.
So congrats to them....they are getting there checks soon.
But how sad is it, that she only had 7 shipments from interbill since monday.....SEVEN. NOT GOOD!!!!Comment -
I got an apartment in DC, so when I came back from work it was on the stairs (we got a mail slot). Its me and an office in the small apartment building, so they might of retrieved it. But they would have told me. When they used to send the checks Fedex, I had to sign for it on one of those door knob slips and they would just drop it through the slot.
The check was dated 4/9/2007, so it wasn't actually sent on 4/3/2007Comment -
I been waiting for online chat for almost 1 hour, all i get is:
Chat InformationAll operators are currently assisting others. Please hold for the next available operator. Thank you for your patience.
Before, they were there instantly, and always a different person.
Now, I see there is only one or two CSreps left...
Where did the others go?Comment -
Chat InformationPlease wait for a site operator to respond. Your chat should be answered within 0 seconds. Thank you for your patience.
Chat InformationAll operators are currently assisting others. Please hold for the next available operator. Thank you for your patience.
Chat InformationAll operators are currently assisting others. Please hold for the next available operator. Thank you for your patience.
Chat InformationAll operators are currently assisting others. Please hold for the next available operator. Thank you for your patience.
Chat InformationAll operators are currently assisting others. Please hold for the next available operator. Thank you for your patience.
Chat InformationAll operators are currently assisting others. Please hold for the next available operator. Thank you for your patience.
Chat InformationAll operators are currently assisting others. Please hold for the next available operator. Thank you for your patience.
Chat InformationAll operators are currently assisting others. Please hold for the next available operator. Thank you for your patience.
Chat InformationAll operators are currently assisting others. Please hold for the next available operator. Thank you for your patience.
And I'll take the OVER on the 110 pages on this thread...Comment -
hugefish... There is definitely something up with the customer service lately, I tried to chat last night 'cause I was worried about the check, but waited forever with no responseComment -
Hello, my name is Mark Hill. How may I help you today?
Mark Hill: It has come to our attention that some bank wire withdrawals are taking more than 10 business days to arrive in customers' bank accounts.
The Withdrawals Department is working with our bank to have all these transactions credited as quickly as possible. The funds should appear in your bank account soon.
We sincerely apologize for the delay and thank you for your continued patience.
You: hello
You: Mark...let me tell it to you like it is, ok?
You: man-o-man...
You: I got a group of disgruntled Jazette customers that are owed over $600,000 combined, and they, as a group have deposited over $1,000,000 in the last 6 months....
You: are you still listening?
You: HELLO, Mister!
Mark Hill: I can only discuss issues specifically with your account
You: Basically, my people are ready to call their credit card companies at the end of my chat here and begin CHARGEBACKS.
You: do you know what a ********** is?
You: now, me for one, can only ********** $7000, which I will do as soon as I get off this chat, unless I'm told some truth..
You: i will then contact "the group" and tell them to begin their CHARGEBACKS...
You: Now, I am only owed $3,658, but once my group does their thing, you will lose over $1,000,000 and that's just from my group...I'm sure there are many others that are taking it up the ass from Jazette, and would love to see a precedent for giving it back to Jazette up your asses
You: What have to got to say now? Or you can't find a canned reply to anything I've said?
You: Nothing to cut and paste?
Mark Hill: I apologize for any inconvenience caused.
You: LOL, that's the best cut and paste you could find to reply with?
You: I'll give you 60 seconds to actually TYPE something original....go
Mark Hill: It is our responsibility to ensure that your money is always sent using reliable and trustworthy companies, and we have now established new partnerships which we trust will be long-term solutions. Unfortunately, our commitment to find the right partners has slowed us down - but there was never any doubt that your money was absolutely safe. Please accept our humble apologies and we thank you for weathering this storm with us.
You: hm, "money was absolutely safe"? Why you say "was", instead of "is"? Like past tense? Is it no longer absolutely safe?
You: I hear that my money "is absolutely safe" in my neteller account, and I have alot more faith from getting paid from them then you guys...Your reply was unacceptable, I'll give you another 60 seconds before I push the doomsday button.
Mark Hill: We are extremely sorry for any inconvenience caused by the recent withdrawal delays and subsequent cancellations. As you are aware, recent developments in the US have resulted in many of our payment processing partners move out of the US market. This had an immediate impact on withdrawals (as you are fully aware, being unfortunate enough to experience this first hand).
You: Well, why don't you send me a Western Union today for my $3658 and I'll forget this whole episiod
Mark Hill: THis would not be possible as the funds have already been sent
Mark Hill: We also do not offer Western Union as a withdrawal option
Mark, I hope you're resume is up-to-date...good luck with your new job after Jazette gets broke(r)
Well, I'm making my call to my credit card company straight awayComment -
payouts
like 1000 people got paid
stop complaining and wait newbiesComment -
Well, one of them was me. As I said in my post eailer today, I received my check for $1500 today from DHL. I was told it was sent out on the 5th... but the check is dated the 9th and the ship date on the envelope is the 11th. That's proably why they can't provide tracking numbers, because the processer doesn't actually ship it until days after they claim your check was "sent out".Comment -
I think you're right on the mark with the reason for no tracking numbers because when I asked about it last night the customer service rep. said that sportsbook didn't have my tracking number yet but would probably receive it in a few days, this for a transaction that was dated April 4th.Comment -
It was in a DHL Envelope, however I cannot verify who delivered it to my door because I was at work. They left the check on my porch (In a snow storm BTW). Check came from Vegas... I live in Maine, further away then you. I never received an email confirmation, I was just told in a online chat that it was sent out on the 5th.Comment -
still going on ehComment -
I just got this email from sportsbook.com. Anybody else ever get anything similar?
Thank you for contacting us.
We are pleased to inform you that your $XXXX.00 withdrawal requested on
Mar 30 2007, has been processed and sent to you as a check through DHL
to the address that we have on file.
You can go to www.DHL.com and enter the tracking number to retrieve the
current status of your package
Of course they never gave me a tracking number. Is this another of their endless supply of form letters or are they actually going to send me a tracking number with their next reply??Comment -
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Owe I also got into chat within 10 seconds earlier.. They might just screen their chat to not have to deal with some people..Comment -
Irony
The most ironic thing is that:
We keep saying congrats to people who get their cashouts.. This should be a normal occurence, but we treat it as a big event.... How times have changed!!Comment -
12:01AM and No Wire in my Account
Well just figured I'd see if the wire was in my account since 12:01 marks the start of the 17th business day since I was told that was wire was sent (March 21) AND STILL NO WIRE. I hope that we hear about some others getting paid today. I don't want to charge back, but has anyone been successful with this???
Also I know that I have not been on here for that long, but how do some of these people expect us to believe that they are getting their money that fast. Come on, why even waste your time by posting.
Atleast doing this allows me to vent to some others in the same boat as me. Just give us our money!!!Comment -
Business Day 17...No sign of a wire.
When is the last time anyone has received a wire? It's been at least a few days..... hasn't it?
Obviously, we are totally being lied to again because somebody would have received a wire in the last few days.
Some checks are trickling in, but no wires. Mine was processed on the 3-21.Comment -
For myself, April 17th will mark 60 days of complete bs and lies.
How many weeks now has it been since we've heard people say, "Next Monday and Tuesday should tell us a lot."
That's what people will be saying tomorrow and next Friday, and next Friday, and next Friday...
I'm happy for the people that got their money, but obviously they did not process everyones' money when they said they did....if they have even processed them at all.
Remember the 10-12 business days on the checks...they never were even sent like we were told.Comment
