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[makaveli66]

For the $1500 risk free first bet, parlays count and it's my first bet on the app, correct?
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Hey! Thank you for contacting us. We’re currently dealing with a high number of chat requests and all our agents are helping other customers right now, but we'll connect you with someone to help you as soon as we can.
Mary
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Good day! This is Mary from BetMGM Customer Care, and I'm here to assist you with anything you need. How may I help you today?
Hi
I need to know that I qualify for the $1500 risk free bet that I saw banner for, signed up and now don't see it
It's first bet I place on app, correct?
First sports bet I mean
Mary
I'm sorry to hear that you're having issues with the promotion, I'm here to assist you, and we will work together to find the best solution to this.
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And for me to start looking at your account, can I have your registered full name and date of birth on the account?
I'm not necessarily having issues, just need to know
I just signed up and uploaded my state ID, as it said it was required
Mary
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Thank you for providing this information. Kindly give me another 2-3 minutes would that be okay?
Yes
Mary
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May I ask where are you physically located?
Deerfield, MA
Mary
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I was able to pull up your account now, let me take a look at this for you and get this straightened out. Allow me to place this chat on hold for about 2-3 minutes to proceed to check this on your account. Would that be okay?

Yes
Mary
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May I ask where are you physically located?
I was able to pull up your account now, let me take a look at this for you and get this straightened out. Allow me to place this chat on hold for about 2-3 minutes to proceed to check this on your account. Would that be okay?
Yes
Mary
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Thank you for patiently waiting, I have reviewed your account and it looks like that the affiliated welcome offer that you have on the acocunt was the first bet offer up to 1500
Ok. So that means when I place my first qualified sports bet, that be will be my risk free bet, correct?
Mary
If the bet will be lost as well
And please be aware that the crediting of bonus will depend on the stake thatyou will be putting on your initial bet
Ok. Do parlays count for this risk free bet?
Or is there any limit on total odds of bet?
Mary
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Any sports wager using funds Participant deposited into its account (a “Qualifying Bet"). Only the first $1,500 of a Qualifying Bet are eligible for this Sports Promotion
Ok. If I deposit with MGM gift cards how could I withdraw?
Mary
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It will depend on your game play still
Do you send checks
Mary
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Checks is only availble for New Jersey
So, how would I be able to withdraw if I deposited with MGM gift cards?
Mary
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You can use the following :

****
VIP Preferred
I just need to know, that if I deposited money with MGM gift cards that I would be able to withdraw at some point after playing through my balance at least 1x
Mary
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Due to regulatory restrictions, we have the right to postpone your withdrawal if you withdraw after you deposit to your account without sufficient game play.

We encourage our players to make deposits with an intention to play and not to cash out soon after. Therefore, in order to help us with your request, we need to know the reason of your withdrawal request after deposit.
I obviously have intention to play but you're telling me if I win and want to cash out you may not let me. Is that really your answer?
Mary
Yes, since you're new player
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Would there be anything else I can help you with?

[Vene1616]

Due to regulatory restrictions, don't you DARE THINKING ABOUT WINNING YOU MOTHER$$@## SCAMMING PIECE OF GARBAGGGGGGe


Would there be anything else I can help you with?

[makaveli66]

That's what I think

[OldBill]

3.5 years ago bet mgm hit my account with mutiple $50 withdraws becaue my bank card was still on thier fawkkking website wow had to jump through hoops with Pa gambling comission that failed finally got right federal agaency and my funds stolen $2515 was returned

i ahd proof of our bets placed even on thier website and g mail account receipts none of theirs showed moderrrrrrrrrrrrrrrr fawkerssssssss

now we use pay pal to deposit n with draw because they cannot hit it without password only thing is P P charges fees to take Money in 2-3% so if win like huge $35,000 P P takes whichever is higher a falt fee or 3% ...........3% = $1050 i change my password every 6 months

[Optional]

She is just telling you that she cannot guarantee you are approved for a payout before you play and request it.

It does not sound at all troubling to me.

But now that chat session is on your account where you very much sound like you are trying to deposit and withdraw anonymously, I would think there is now a risk that security will ask you to use a bank account to withdraw. Or put you through 2nd level KYC to check on you more closely.

[LongBall52]

I've played with them for over 2 years. Never requested a withdrawal until 3 weeks ago. I deposited via checking account, but they won't allow me to withdraw... I lost far more than I am asking for. Have even sent a request to close my account NOTHING except.."relevant teams are looking into" I've emailed them to close my account- Nothing Same response. response ".. Today sent an emai to the state agency reporting them and asking for help.
None of the other places have been this way.. I literally HATE this outfit!

[LongBall52]

Update: At 4:50PM today, t=they send me an email (Matthew) that my funds are now released for withdrawal. ( Wow all $293 ...how amazing. it only took close to a month) They still did not close my account and while I was able to withdraw finally, even that will take 24 hours.

Editing this post: Went back and read on their chart. Even this takes another 2 to 4 business days. How does this place stay in business? Beyond real!