SBR Sportsbook & Racebook Maintenance & Issues --> Fixed

[JAKEPEAVY21]

[Alright Alright]

My free play balance dropped from 300 to 100. I know that 2 wagers got deleted (1 winner / 1 loser).

[SBR Genie]

SBR Book should be back up now. Please let us know if you have any issues with the missing wagers or betpoints.

[Hu$tle]

Damn almost got away with free points ;(

[SBR Forum]

There were a small number of wagers placed yesterday evening that could not be restored. We have a list of these wagers and will be issuing compensatory free plays. As Genie mentioned, if there are any issues with point balances send her a PM and we will review anything that looks off. We have taken significant steps today to ensure something like this doesn't happen again and apologize for the inconvenience.

[BT RayRay]

Yea I had 9 points this morning then added 6 points for the forum. But it shows a balance of 0.

[SBR Genie]

Yea I had 9 points this morning then added 6 points for the forum. But it shows a balance of 0.

Refund is done, BT Ray.

[reigle9]

are you guys going to grade the first coach to be fired? i forget if kitchens was even an option

[swordsandtequila]

Good on my end, other than last bet waiting to be graded. Thanks

[SBR Genie]

My free play balance dropped from 300 to 100. I know that 2 wagers got deleted (1 winner / 1 loser).

AA, there are still some ungraded games from yesterday and we are trying to grade them now.

[mr. leisure]

I have 3 wagers from yesterday that are not graded yet .

Thanks Genie

[SBR Genie]

Yes, guys! All pending games from yesterday will be graded soon. Thank you for all your patience.

[ArunSh]

Thanks Genie! Not 100% my balance is correct, hard to keep track haha. But it definitely looks like it's close to being correct so good enough (yesterday I had significantly fewer points than I thought I should have so that was concerning!). So glad it's at least close to fixed!

The lines about College Football Playoff (only having action if the two teams meet in Finals) could be graded (at least 75% of them!) if so desired.

[SilverTongueFox]

Good work getting this fixed.
Why are there no NCAAB lines being offered? Still plenty of games on the board for tonight.

[ArunSh]

Also, some NFL futures which are on regular season record or who wins such and such division could be graded as well.

[SBR Genie]

Thanks Genie! Not 100% my balance is correct, hard to keep track haha. But it definitely looks like it's close to being correct so good enough (yesterday I had significantly fewer points than I thought I should have so that was concerning!). So glad it's at least close to fixed!

The lines about College Football Playoff (only having action if the two teams meet in Finals) could be graded (at least 75% of them!) if so desired.

Yes, ArunSh. We will check on this.

[pavyracer]

Thanks Genie! Everything works now.

[toddsclowns]

Yea I had 9 points this morning then added 6 points for the forum. But it shows a balance of 0.

[shadymcgrady]

Everything was fine a minute ago now it's down again

[Mr. Teaser]

It's down gain

[toddsclowns]

Seriously? Yea not fixed, down again. I really don’t care about the points, but to be an online outlet and have such a key part of your business down for over a day??? Not a good look

[Cuse0323]

Wish it was down when I bet on this shitshow of a game. Now I want to win it back, and no go.

[shadymcgrady]

Is this one of the many reasons to go pro?

[SBR Genie]

Sorry for that short interruption, guys! Should be backed up again.

[swordsandtequila]

No issues here

[Mr. Teaser]

Sorry for that short interruption, guys! Should be backed up again.

Back up and everything is current. Thanks.

[BT RayRay]

Thanks Genie

[hubie69]

Looks like it's up. What was the cause?

[jrgum3]

Everything is fixed now and I was able to place some wagers. There are some NCAAB games that aren't available to bet that are going on later tonight but at least my wagers were properly graded from this past weekend and everything is working again.

[BT RayRay]

Racebook still down

[SBR Genie]

Racebook still down

I can place my race wager without issues, BT.

[mr. leisure]

I still have two horse bets from sunday ungraded , thanks Genie .

[SBR Genie]

I still have two horse bets from sunday ungraded , thanks Genie .

Mr. Leisure, both tickets were flagged as past post tickets and therefore it was voided.

[mr. leisure]

Mr. Leisure, both tickets were flagged as past post tickets and therefore it was voided.

Thanks , I think they were losers .

[SomeDayinBuffalo]

Thanks for everything that went to fixing it