they offered me a freeplay and free superbowl bet.
But no customer service phone line/ live chat option?? only email
reigle9
SBR Posting Legend
10-25-07
17879
#2
they broke away from bookmaker and what not a bit ago
opti por other mods could prob tell the story, but on the other hand they might have a piece of dsi and say nononooononohoionon everything is ok
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Pete0
SBR MVP
04-09-10
3849
#3
assuming i cash out, i'd like to know if its safe to give them my current information/ documents
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astrodomer
SBR MVP
08-03-10
1665
#4
877-223-8374 is the Phone number but, they will only answer before 2pm, I got a flood of emails stating that I had a free 25 in my acct no strings... when I go to it, I find there is no 25, so.. went on chat and they finally came back and said I had multiple accounts...(over 10 years ago I had opend a couple of accounts because they told me to because they were having problems with the other ones, so I did and have played with the same account all these years, all my plays,deposits, and payouts were soly on that account only. So Andy today on the phone was rude to me telling me I cant have a fp because of the multiple accounts... but I had talked to a rep earlier (he was nice) said he was gonna get to the bottom of it and call me back. but didnt. I still am getting emails about the free 25 as we speak... to the one and only account I have ever used, (I was told the others were closed over 10 yrs ago)
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PhillipKessel
SBR Sharp
08-01-18
290
#5
Originally posted by astrodomer
877-223-8374 is the Phone number but, they will only answer before 2pm, I got a flood of emails stating that I had a free 25 in my acct no strings... when I go to it, I find there is no 25, so.. went on chat and they finally came back and said I had multiple accounts...(over 10 years ago I had opend a couple of accounts because they told me to because they were having problems with the other ones, so I did and have played with the same account all these years, all my plays,deposits, and payouts were soly on that account only. So Andy today on the phone was rude to me telling me I cant have a fp because of the multiple accounts... but I had talked to a rep earlier (he was nice) said he was gonna get to the bottom of it and call me back. but didnt. I still am getting emails about the free 25 as we speak... to the one and only account I have ever used, (I was told the others were closed over 10 yrs ago)
I hadn't used them in 5+ years and got the $25 free. They have e-mailed me a couple more times since ...
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Rabiddog33
SBR Sharp
04-12-18
264
#6
Originally posted by Pete0
they offered me a freeplay and free superbowl bet.
But no customer service phone line/ live chat option?? only email
They have live chat when your logged into your account!
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stevex
SBR Hall of Famer
05-02-10
5122
#7
Originally posted by Rabiddog33
They have live chat when your logged into your account!
This. I used it just the other day.
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JoeCool20
SBR MVP
05-31-18
4440
#8
Originally posted by Pete0
they offered me a freeplay and free superbowl bet.
But no customer service phone line/ live chat option?? only email
HEY, I got the $25 free play and miraculously completed the huge rollover. I guess it was last year.
The max win is like $250 but the Min is $100 if I remember right. I somehow ran it up to $100
and completed the rollover. They took $10 and sent me
$90 worth of BTC. So they paid me but I don't think they get good reviews on here.
So If you still don't have a state to make bets in here at home, and you still have to send money
overseas to strangers and hope that they don't steal your money, then I think
there are better Sports-books to send money to.
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mr.ed
SBR High Roller
09-07-07
211
#9
Do NOT send any money to DSI! Read on this forum what they have done to other posters....including yours truly who was a customer there for 20 years and they stole 10k from my account. It's been over a year and I'm still trying to get it back.
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JonnySavage
SBR Hustler
09-03-19
71
#10
I received a $50 fp/bonus (no deposit). Completed the rollover (5x, showed 100% on their own little graph).
Withdraw $181 via BTC - cancelled: You need to complete $ 181 more( wager in action ) from 1 X Rollover on your Conversion Bonus into cash
Say what, now?
At this point there is just over 181 in the account. I completed the 5X rollover....now its demanding I rollover the amount I tried to withdrawal. Why? So, make a few more bets, win a few more bets, balance up to $367. Mind you, I can only withdraw $300 max if I dont deposit. Not going down that rabbit hole. Submitted a withdraw request for $181, again. Technically, I should be able to withdraw 300, but have a feeling if I go for the max they will impose another "1X Rollover" this time of $300, for no good reason at all.
Will see if the withdrawal goes through or if they need to see a selfie of me spending $181 at the local grocery store to fulfill this requirement.
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RudyRuetigger
SBR Aristocracy
08-24-10
65084
#11
Originally posted by mr.ed
Do NOT send any money to DSI! Read on this forum what they have done to other posters....including yours truly who was a customer there for 20 years and they stole 10k from my account. It's been over a year and I'm still trying to get it back.
go tell this to the geniuses in the other thread that say to deposit a bankroll